--- description: Learn how Dynamics 365 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Dynamics 365. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.co.uk/software/90844/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.getapp.co.uk/software/90844/dynamics-365?page=2) > Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. > > Verdict: Rated **4.4/5** by 5822 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dynamics 365 • Connect teams, processes, and data across your organization to create customer experiences and operational agility • Built-in AI-powered experiences including Microsoft Copilot • Get a complete picture of the business by connecting and accessing data from multiple sources • Improve productivity by collaborating and sharing insights with tools including Microsoft Teams and Microsoft 365 • Quickly modify processes to respond to changing needs by bringing Microsoft Power Platform together with Dynamics 365 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5822 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Asset Lifecycle Management - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Business Intelligence - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Campaign Planning - Cash Management - Chat/Messaging - Collaboration Tools - Commission Management ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.getapp.co.uk/directory/322/enterprise-resource-planning-erp/software) ## Related Categories - [ERP Systems](https://www.getapp.co.uk/directory/322/enterprise-resource-planning-erp/software) - [Business Management Software](https://www.getapp.co.uk/directory/581/business-management/software) - [Accounts Payable Software](https://www.getapp.co.uk/directory/237/accounts-payable/software) - [Fund Accounting Software](https://www.getapp.co.uk/directory/168/fund-accounting/software) - [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software) ## Alternatives 1. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6035 reviews) 2. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1306 reviews) 3. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13570 reviews) 4. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8447 reviews) 5. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18782 reviews) ## Reviews ### "Good experience" — 5.0/5 > **FARES** | *17 August 2024* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: It is a great apps that helped us a lot of to maximise our finacial visibility, it is also easy to use > > **Cons**: some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors > > it is a great app provided by Microsoft to run any business. Being a part of the Microsoft is a huge advantage that will help you to achieve your goals effectively and efficiently ----- ### "Dynamics 365 - Simple, user friendly, and get's the job done" — 5.0/5 > **Robert** | *10 June 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Dynamics 365 is an excellent tool due to its simplicity and user-friendliness. The intuitive interface makes navigation easy, and the seamless integration of features enhances productivity. It’s perfect for businesses looking for an efficient, streamlined solution without a steep learning curve. > > **Cons**: The dashboard could use an upgrade for better user experience. The current layout makes it difficult to quickly access and display key metrics. Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions. > > Overall, my experience with Dynamics 365 has been positive but it doesn’t have the WOW factor that other CRMs offer. While it gets the job done efficiently and provides solid functionality, the interface and features lack that extra level of innovation and polish seen in other platforms. It's reliable\! ----- ### "Good CRM but it could even be better." — 3.0/5 > **Gabriel** | *15 March 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: - extensive data model: possible to create custom objects - able to capture all type of customer data > > **Cons**: - The interface could be more user-friendly, the standard one is not really the best - Sometimes it's hard to easily find what I am looking for - No auto-completion search with recent searches > > I use Dynamics 365 CRM every day to check customer data \& track my activities (calls, demonstrations, etc.). I prefer to use Salesforce CRM or Hubspot CRM ----- ### "Dynamics 365: Feature‑Rich and Transformative for Teams" — 4.0/5 > **Lucas** | *6 March 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one connected ecosystem. That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools. The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to shape it around your business rather than forcing you into rigid structures. > > **Cons**: One thing I liked least about Dynamics 365 is that its complexity can feel overwhelming at times—there’s a noticeable learning curve, especially when navigating advanced modules or configuring custom workflows. The interface, while powerful, can occasionally feel cluttered, and some tasks require more clicks than you’d expect. Additionally, performance can vary depending on the environment, and certain customizations or integrations may require more technical expertise than smaller teams typically have. > > My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and act on it. Once you get past the initial learning curve, the system feels powerful and flexible—automation, reporting, and integrations all work together to streamline daily operations. Collaboration improves because teams aren’t working in silos, and having real‑time data available across modules helps with faster, more confident decision‑making. While there are moments where the interface feels dense or certain customizations require technical expertise, the platform ultimately delivers a robust, unified environment that can genuinely elevate how a business runs. ----- ### "Dynamics 365 conversion" — 5.0/5 > **Alexis** | *2 February 2025* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Great ease of use, easy to learn and easy to convert from another software. So many ways to look information up. > > **Cons**: I can't say there was anything I didn't like about D365 > > The whole process of converting from an in-house software to Dynamics 365 was so seamless. Maybe a few minor glitches but the Support team were able to easily get around whatever it was that caused the glitch. They were a great team. ----- Page: 1 / 234\ Next: [Next page](https://www.getapp.co.uk/software/90844/dynamics-365?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90844/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data