--- description: Learn how Dynamics 365 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Dynamics 365. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.co.uk/software/90844/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.getapp.co.uk/software/90844/dynamics-365?page=2) > Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. > > Verdict: Rated **4.4/5** by 5806 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dynamics 365 • Connect teams, processes, and data across your organization to create customer experiences and operational agility • Built-in AI-powered experiences including Microsoft Copilot • Get a complete picture of the business by connecting and accessing data from multiple sources • Improve productivity by collaborating and sharing insights with tools including Microsoft Teams and Microsoft 365 • Quickly modify processes to respond to changing needs by bringing Microsoft Power Platform together with Dynamics 365 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5806 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Asset Lifecycle Management - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Business Intelligence - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Campaign Planning - Cash Management - Chat/Messaging - Collaboration Tools - Commission Management ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ERP Systems](https://www.getapp.co.uk/directory/322/enterprise-resource-planning-erp/software) ## Related Categories - [ERP Systems](https://www.getapp.co.uk/directory/322/enterprise-resource-planning-erp/software) - [Business Management Software](https://www.getapp.co.uk/directory/581/business-management/software) - [Accounts Payable Software](https://www.getapp.co.uk/directory/237/accounts-payable/software) - [Fund Accounting Software](https://www.getapp.co.uk/directory/168/fund-accounting/software) - [Billing and Invoicing Software](https://www.getapp.co.uk/directory/240/billing-invoicing/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8359 reviews) 2. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1289 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18761 reviews) 4. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1417 reviews) 5. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5708 reviews) ## Reviews ### "D365 is the Complete Solution for Pro Services" — 4.0/5 > **Eric** | *9 December 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Dynamics 365 is one of the most comprehensive tools that I have used, especially from the Sales \& Delivery side of the business. From start to finish, Dynamics has the ability to manage all aspects of a successful professional service organization. > > **Cons**: The configuration and set up can be exhausting because Dynamics 365 is so comprehensive and extensible. If the organization does not have a clearly defined roadmap for D365 implementation, the implementation and configuration team can quickly get lost and lose sight of end goals, requiring extensive rework. > > I have used D365 in multiple organizations. In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. This allows comms to be quickly and easily tied to Project records. This is a huge time saver for administrators when working with large pipelines of projects. ----- ### "Comprehensive and Scalable Solution for Business Operations" — 5.0/5 > **David** | *26 October 2024* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across departments straightforward. Dynamics 365 also provides a wide range of modules that cover almost every aspect of business operations—from CRM and sales to supply chain and finance—allowing teams to work within a single platform. Its flexibility and customization options make it adaptable to various industries and specific business needs. > > **Cons**: One challenge with Dynamics 365 is its steep learning curve. Some users may find the interface complex, especially when first setting up custom modules or workflows. Additionally, the licensing model can be costly, particularly for smaller businesses, as costs can accumulate quickly with additional features or modules. > > My experience with Dynamics 365 has been positive overall. It offers a comprehensive set of tools that effectively streamline business processes and improve visibility across departments. While there’s an initial investment in training and setup, the long-term benefits of increased productivity and interdepartmental collaboration make it a valuable asset for mid-sized to large organizations. ----- ### "Doing a 180 on Dynamics 365" — 2.0/5 > **Verified Reviewer** | *2 June 2025* | Entertainment | Recommendation rating: 4.0/10 > > **Pros**: I liked its pedigree with the Microsoft brand as well as its usage as an entrepreneurial-type system. > > **Cons**: I disliked how complex and overly-complicated Dynamics 365 was, to the point that it didn't make managing my own business intuitive or even fun. > > Overall, my experience was short-lived and negative. The Microsoft brand is one I trust, but I may not have been the right fit as a client user of Dynamics 365. ----- ### "The Ever Improving Dynamics" — 5.0/5 > **Regan** | *22 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Dynamics 365 has improved so much over the past 6 years I have been using it for NFP clients. The integrations with other products is getting better and the natural integrations with Microsoft products is fantastic. The whole Power Platform is really good now and Microsoft are constanting making things better and easier to use and configure. I love the low/no code as I am not a programmer but I have studied and learnt enough to be good at configuring Dynamics for my clients. > > **Cons**: The licensing and the fact they stopped the not for profit grants for 5 free licenses. It is still reasonably priced, but for a NFP every cent counts. > > I have found through the years my experience to be very positive. If I have ever had any issues the Microsoft customer support have always been quick and mostly good. The improvements to the settings and configuration have been really good, and the whole cloud system is so much quicker than it used to be. ----- ### "Dynamics, another excellent Microsoft addition" — 4.0/5 > **Warren** | *12 February 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The highlight is the integration with the complete Microsoft office package. > > **Cons**: to have the ability to integrate with some of our other non Microsoft applications would be more than handy. This isn't always possible though. > > Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it. ----- Page: 1 / 234\ Next: [Next page](https://www.getapp.co.uk/software/90844/dynamics-365?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90844/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data