Dynamics 365
About Dynamics 365
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
With Microsoft Dynamics 365 businesses can unify their operations, projects, workflows, and tasks in one centralized platform in order to aid decision making, build relationships with customers, and operate efficiently. The individual applications within Microsoft Dynamics 365 can be used as standalone products, combine with one another, or integrated with a wide range of external business systems in order to provide a completely customized solution. The platform integrates with third party applications such as Ameyo, Salesforce, DocuSign, PandaDoc, ADP, Gainsight, Tacton CPQ, and more. Dynamics 365’s artificial intelligence (AI) and mixed reality facilitate intelligent decision making and scenario planning in a modern way.
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Reviews
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- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good experience
Reviewed on 17/08/2024
it is a great app provided by Microsoft to run any business. Being a part of the Microsoft is a...
it is a great app provided by Microsoft to run any business. Being a part of the Microsoft is a huge advantage that will help you to achieve your goals effectively and efficiently
Pros
It is a great apps that helped us a lot of to maximise our finacial visibility, it is also easy to use
Cons
some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors
Alternatives Considered
Sage X3Reasons for Choosing Dynamics 365
For personal uses for exemple bank reconciliationReasons for Switching to Dynamics 365
More innovative and simple to use and more features- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dynamics 365 has it all
Reviewed on 14/11/2024
I would not use anything else besides Dynamics 365
I would not use anything else besides Dynamics 365
Pros
Dynamics 365 is all in one package. Dynamic 365 has everything you need and more
Cons
The price was very steep in the beginning.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
OK But Frustrating.
Reviewed on 21/11/2024
Mostly ok, frustrating and hard to keep up to date.
Mostly ok, frustrating and hard to keep up to date.
Pros
It looks like it might integrate well with quite a lot of other areas of the business.
Cons
Not very intuitive, slow response. Takes a lot of time to get it working in such a way that you can find it useful.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Microsoft Dynamics Super program
Reviewed on 07/11/2024
I use it every day. All our records are archived in this program. I use almost every feature and...
I use it every day. All our records are archived in this program. I use almost every feature and love it.
Pros
I use it for our customer relations experience. I am very happy
Cons
Sometimes it slows down. When I want to pull a report
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great Customer Service tool.
Reviewed on 22/11/2024
A great app for storing and retrieving customer's information. My files are safely kept on it with...
A great app for storing and retrieving customer's information. My files are safely kept on it with no hassles.
Pros
It is highly interactive as a customer service tool.
Cons
So far, I have not noticed anything about the app that I don't like.
Dynamics 365 FAQs
Below are some frequently asked questions for Dynamics 365.Q. What type of pricing plans does Dynamics 365 offer?
Dynamics 365 offers the following pricing plans:
- Free Trial: Available
Contact Vendor for Pricing Customer Voice: From $200 per tenant/month Sales Professional: $65 per user/month Sales Enterprise: $95 per user/month Sales Premium: $135 per user/month Microsoft Relationship Sales: $162 per user/month Please contact Microsoft for further pricing details.
Q. Who are the typical users of Dynamics 365?
Dynamics 365 has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Dynamics 365 support?
Dynamics 365 supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
Q. Does Dynamics 365 support mobile devices?
Dynamics 365 supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
ADP Workforce Now, Ameyo, AskNicely, Campaign Monitor by Marigold, Docusign, Five9, Gainsight CS, InsideView, Lattice Engines, LinkedIn for Business, Microsoft Excel, Microsoft Outlook, Microsoft Project, Microsoft SharePoint, PROS Smart CPQ, PandaDoc, SOFT4RealEstate, Salesforce Sales Cloud, Sana Commerce, Tacton CPQ, airSlate SignNow
Q. What level of support does Dynamics 365 offer?
Dynamics 365 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Dynamics 365.
- ERP Systems
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