Dynamics 365 Business Central

Dynamics 365 Business Central

4.0 (162)
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Enterprise resource planning for SMBs, formerly Dynamics NAV

About Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central, formerly Microsoft Dynamics NAV, is an enterprise resource planning solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.

Financial management and accounting tools help users manage their cash, assets, and banking, while supply chain, manufacturing and operations tools enable users to track and manage their production, inventory, orders, and vendors. Sales and service functionality allows users to manage their contacts, sales opportunities, and service contracts. With project management tools, users can create estimates, track projects, and manage capacity.

Microsoft Dynamics 365 Business Central also supports flexible deployment, business intelligence and reporting, plus multiple currencies and languages. The reporting feature enables financial performance to be charted in real time using built in Power BI dashboards. With customer interaction tracking, leads can be captured, prioritized, and tracked to show full interaction history.

Microsoft Dynamics 365 Business Central integrates with Outlook, Word, and Excel to help users complete common tasks directly from other platforms, with the same capabilities across iOS, Android, and Windows platforms from desktop, laptop, and mobile devices.


Key benefits of Dynamics 365 Business Central

  • Manage cash, assets and banking with financial management and accounting features.
  • Track and manage inventory, orders, and vendors with supply chain management and manufacturing tools.
  • Manage contacts, sales opportunities, and service contract with sales and service functionality.
  • Create estimates and track projects with project management capabilities.
  • Support international currencies with multi-currency and language features.

  • Images

    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage
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    Dynamics 365 Business Central video
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central team site
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central insights
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central business overview
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central financial reports
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central customer interaction tracking
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central inventory management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central project management
    Dynamics 365 Business Central Software - Microsoft Dynamics 365 Business Central secure customer data storage

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    Reviews

    Overall rating

    4.0 /5
    (162)
    Value for Money
    3.5/5
    Features
    3.9/5
    Ease of Use
    3.6/5
    Customer Support
    3.6/5

    Already have Dynamics 365 Business Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 162
    Saurabh
    Saurabh
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    BC One stop ERP solution

    Reviewed on 14/07/2022

    Pros

    It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.

    Cons

    Nothing to Report as of Now. I am not able to find anything to Report at the Moment

    Alternatives Considered

    SAP S/4HANA Cloud and Microsoft 365
    Chris
    Overall rating
    • Industry: Financial Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Msft Dynamics as a CRM - there are other options

    Reviewed on 08/09/2021

    I think overall its a pretty solid software that if customizable would probably be one of my go to...

    I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.

    Pros

    I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

    Cons

    I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

    Phil
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    DONT PUT YOUR TEAM THROUGH THIS

    Reviewed on 15/11/2019

    Pros

    As some on who has to use this software daily in a client facing role this is the worst product in the world. If you are the product procurement officers and looking for a CRM, you will be hated for years, long after you are gone if you make your co workers use this product. Even making a client card is like puling teeth, the search query for products is ridiculously hard to use.

    Cons

    This software makes me want to quit my job because it is so difficult to do any part of the sales process on it. Searching products, making quotes, checking my orders. Also there is no notifications so you dont know when your case has moved along unless you go and physically check it which is also not easy. Once again, if you buy this product you a damning your co workers to years of mental anguish and some might genuinely start hating their job so much that they quit.

    YOU WERE WARNED.

    Ashley
    Overall rating
    • Industry: Consumer Goods
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    The new way to do business

    Reviewed on 17/09/2019

    Our business is running smoother since changing but we are slowly getting everything in the new...

    Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

    Pros

    I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

    Cons

    I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

    Johan
    Overall rating
    • Industry: Furniture
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Microsoft Business Central According

    Reviewed on 07/04/2023

    My experience was horrible as partners can deploy the Software but theask you enormous amounts over...

    My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software.

    Pros

    Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

    Cons

    Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

    Showing 5 reviews of 162 Read all reviews

    Dynamics 365 Business Central FAQs

    Below are some frequently asked questions for Dynamics 365 Business Central.

    Dynamics 365 Business Central offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Essentials: $70 per user, per month. Premium: $100 per user, per month. Team Members: from $8 per user, per month. Contact vendor for information on included features and additional pricing information.

    Dynamics 365 Business Central has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Dynamics 365 Business Central supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

    Dynamics 365 Business Central supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Dynamics 365 Business Central integrates with the following applications:

    Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Word, PayPal

    Dynamics 365 Business Central offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Dynamics 365 Business Central.