--- description: Learn how NABD System can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NABD System. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NABD System Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [NABD System](/software/90855/nabd) # NABD System Canonical: https://www.getapp.co.uk/software/90855/nabd Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/90855/nabd?page=2) > Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses. > > Verdict: Rated **4.6/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NABD System Provide faster customer service when and where customers want it Deliver exceptional customer service and streamline case management Transform support teams into customer success engine Boost agents productivity Automate service handling and case life cycle with powerful workflow and automation rules Track the effectiveness of your customer service with the right metrics, measure performance, customer satisfaction and return on action(ROA) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 38 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NABD - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Russian, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Egypt, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Alerts/Escalation - Assignment Management - Audit Trail - Automated Routing - CRM - Call Centre Management - Canned Responses - Case Management - Chat/Messaging - Client Portal - Collaboration Tools - Corrective and Preventive Actions (CAPA) - Customer Complaint Tracking - Customer Database - Customer Service Analytics - Customer Support - Customisable Branding - Customisable Templates ## Integrations (7 total) - Google Calendar - Google Drive - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Word - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) - [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software) - [ERP Systems](https://www.getapp.co.uk/directory/322/enterprise-resource-planning-erp/software) - [Social CRM Tools](https://www.getapp.co.uk/directory/558/social-crm/software) - [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (984 reviews) 4. [Salesforce Service Cloud](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) 5. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "Nabd is a good help disk" — 5.0/5 > **Brandon** | *21 June 2016* > > We are using this software to manage all our internal issues. In addition to managing our customers interactions via the customer portal and emails. You just need to spend some time configuring the system to finally work as you are expecting. ----- ### "NABD App" — 5.0/5 > **Isabella** | *22 June 2016* > > You will feel the difference when you start using nabd in your organization , it helped me a lot to manage your employees, tasks ,reports \& your whole work. Their support team helped me a lot to be more familiar with the system ----- ### "With more customizations to fit our industry requirements this solution will be great" — 3.0/5 > **Tareq** | *16 April 2018* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Very great and responsive customer support All customizations were as requested Committed to the schedules and deadlines Strong Mobile Application Channel > > **Cons**: - More dynamic survey creation process - Survey management options - The multidimensional charting - The amount of maintenance ----- ### "Nabd is an awesome management tool" — 5.0/5 > **Robert** | *22 June 2016* > > NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company. Our agents love it. It made the way they manage their cases even simpler. ----- ### "Customer Feedback Management System" — 5.0/5 > **Norazim Yadiy** | *22 March 2017* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: 1. Easy to customize 2. Easy to use 3. Cloud 4. Able to set SLA 5. Can pull out report > > **Cons**: - > > Very good application and very cheap , one of the best out there if you want a system to manage customer management relation. Plus based on my experience among all the vendors hired by the company , this is the best vendor i have dealt with so far, despite the fact that they are not in the same country as i am , They are fully commited and everything is done within given time line. Good job Guys. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/90855/nabd?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90855/nabd) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data