
About Confluence
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Pricing starting from:
US$5.50/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Devices
Business size
Markets
United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa and 29 others
Supported Languages
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish and 3 others
Pricing starting from:
US$5.50/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Confluence: 82
Alternatives
Microsoft SharePoint

Google Docs

Notion

Trello

Reviews
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- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Confluence - The Best Team Workspace for a Product Manager
Reviewed on 27/04/2022
My experience with Confluence has been really great. As a fellow Atlassian tool to JIRA, it has...
My experience with Confluence has been really great. As a fellow Atlassian tool to JIRA, it has provided our team with templates for a variety of tasks like Goal Planning, Requirement Gathering, and Meeting Notes. For the Product team at ZS, we have integrated JIRA and Confluence, to create requirements in the JIRA board from Confluence, and present these requirements in a structured format in Confluence using the Requirement Gathering template available in Confluence.
Pros
Confluence hosts a whole lot of great features, such as Spaces, Access management, document upload, and on-platform editing among others. But. the feature I like the most is the Templates. Our Product team at ZS uses readily available templates of Creative Brief, Product Requirements, and Product Roadmap for goal planning, requirement gathering & requirement documentation, and roadmap planning respectively. The best thing is we replicate these templates as-is for all the products in our product portfolio and this helps maintain standardisation of the documents.
Cons
There is nothing that I dislike about Confluence. The only thing which I would suggest is that Confluence pages are really cluttered with information, providing too many things for the user to explore on the first try, which becomes really intimidating. Maybe the Overview page of a Space could be simplified further and a help guide link could be provided to understand the host of features provided in detail.

- Industry: Computer Software
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Confluence For the (Easy) Win
Reviewed on 26/05/2022
Pros
Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence.
There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.
Cons
There are a few things I don't like about Confluence:
1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me.
2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth.
3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all.
All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!
Reasons for Switching to Confluence
The price + feature set met the needs of everyone.- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best tool for Project Management in Industry
Reviewed on 29/05/2022
Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Veriso...
Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Verison control feature always helps to mitigate any risk during release and build deployment activities.
It saved enough time and human efforts for data n file managments for multiple projects.
Confluence turned to be life savior for many projects in cost effctive model.
Pros
Confluence is very user friendly so no need to spend time and money on employee training and learning.
It is time saving tool in agile project lifecycle reducing heavy documentation and support.
Better customer support compared to other vendors and softwares.
Cost effective and resilient for Risk management and project planning activities.
Cons
Build deployment sometimes take time and version controlling mechanism require better practice for stability
Alternatives Considered
Microsoft SharePointReasons for Choosing Confluence
Efficiency and ease of use for confluence is better than Jira. It can be integrated to different sources for data management. Easy to work within Service Now platform compatibilty with ConfluenceSwitched From
JIRA Service ManagementReasons for Switching to Confluence
Easy,user friendly,cost effective and version control ability to mitigate project risk- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Feature rich, but not very user friendly
Reviewed on 24/05/2022
Pros
It's a great content management/Wiki tool for collaboration and knowledge base creation. It has many integrations available out of the box, especially Atlassian products. Once you understand how it works for authors, many powerful features are available. I really like the tree structure that lets you nest topics. This makes organization easy to create and locate relevant information quickly by skipping directly to the info.
Cons
It can be daunting to get the hang of how things work as a new user. The user interface is simple, but some of the more powerful features require a bit of research and playing around to understand.
We also frequently run into permission issues and user syncing with our IDP. We have tickets open with the vendor that took a long time to be acknowledged as bugs and after months, they are still not fixed.
- Industry: Information Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life saver for software projects
Reviewed on 01/04/2022
I have been using confluence every day for the last five years and I love how efficient and easy...
I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized
Pros
Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.
Cons
I did not find any cons in the product itself but I would like to see better support service for confluence
Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: US$5.50/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
- Knowledge Management Software
- Project Management Software
- Collaboration Software
- Agile Project Management Software
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- Document Management Software
- Idea Management Software
- Requirements Management Software
- Product Roadmap Software
- Product Management Software
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