About Confluence
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Pricing starting from:
US$5.50/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Devices
Business size
Markets
United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa and 29 others
Supported Languages
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish and 3 others
Pricing starting from:
US$5.50/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Confluence: 77
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Audio File Management
- Audit Trail
- Brainstorming
- Calendar Management
- Cataloguing/Categorisation
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Customisable Templates
- Data Security
- Discussions / Forums
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Due Date Tracking
- Email Management
- Feedback Management
- File Management
- File Sharing
- Full Text Search
- Gamification
- Gantt/Timeline View
- Goal Setting / Tracking
- Idea Management
- Idea Ranking
- Ideation
- Information Governance
- Knowledge Base Management
- Knowledge Management
- Milestone Tracking
- Mind Maps
- Mobile Access
- Planning Tools
- Prioritisation
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Tracking
- Real Time Data
- Real Time Editing
- Release Planning
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Rich Text Editor
- Risk Management
- Search/Filter
- Self Service Portal
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Template Management
- Text Editing
- Third Party Integrations
- Unified Directory
- Version Control
- Visualisation
- Workflow Management
Alternatives
Microsoft SharePoint
Google Docs
Notion
Asana
Reviews
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Documentation, Content management and collaboration platform
Reviewed on 02/01/2022
Confluence is a great tool for document and content management and also helps in team collaboration.
Confluence is a great tool for document and content management and also helps in team collaboration.
Pros
Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io
Cons
Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Great to share knowledge within teams
Reviewed on 17/12/2021
Pros
Confluence has a lot of functionalities, therefor it will probably be possible to have all your documentation in only this one place (which is great).
Cons
It can be difficult to navigate within big documentation projects.
Alternatives Considered
Microsoft OneNoteReasons for Switching to Confluence
OneNote did not support all the needed functionalities. Also Confluence works better with multiple people working in the same files at the same time.- Industry: Broadcast Media
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Not great -- a bit old in style
Reviewed on 16/12/2021
I use Confluence simply to receive files from another organization. It's another organization...
I use Confluence simply to receive files from another organization. It's another organization hosting the files and not me so it's possible my poor experience with it is just the other organization poorly managing what's available to them. But I can only go based on my experience.
Pros
The bottom line with this software is that it allows me to access what I need to access. So in that aspect it's good. Obviously if I couldn't get what I wanted, we'd have a real problem. I can get what I want though. But that of course is the bare minimum
Cons
I think the interface is a bit outdated. It's simple, but almost too much so to the point where you'd think it was like a website built in the 1990s. Very basic, with a bunch of links to get to where you want to go. It's not intuitive at all and it's a bit annoying to navigate.
- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Notes and Document Management for Pros
Reviewed on 18/09/2021
Confluence is the best notes taking and document creation software available - it's a well-integrate...
Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!
Pros
Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.
Cons
Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.
Reasons for Choosing Confluence
Confluence was cleaner and more agile with a clear collaborative value over other products.Reasons for Switching to Confluence
The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.
- Industry: Banking
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Standard for enterprise
Reviewed on 07/01/2022
Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space...
Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation.
However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well.
Pros
Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page.
Cons
Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams).
The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want.
Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: US$5.50/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
- Knowledge Base Software
- Portal Software
- Knowledge Management Software
- Project Management Software
- Collaboration Software
- Agile Project Management Software
- Enterprise Content Management Software
- Content Management Systems
- Document Management Software
- Idea Management Software
- Requirements Management Software
- Product Roadmap Software
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