About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

US$5.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.

  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Portugal, Russia, Sweden, Singapore, United States, South Africa

    Supported Languages

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Pricing starting from:

    US$5.50/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
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    Confluence Software - 17
    Confluence Software - 18
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    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure Confluence Software - Collaborate with your teammates using @-mentions and page comments Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it. Confluence Software - Use our first class Jira integration to add context to your issues in Confluence Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates Confluence Software - Create meeting notes, project planning pages, and more. Confluence Software - Share documents with anyone on your team so you can collaborate together. Confluence Software - Assign important tasks to your teammates and create task lists for your projects. Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments. Confluence Software - Create roadmaps to keep your team on track for important projects and launches Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending Confluence Software - Use in-line comments to provide contextual feedback on projects and pages Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app. Confluence Software - 15 Confluence Software - 16 Confluence Software - 17 Confluence Software - 18 Confluence Software - 19

    Features

    Total features of Confluence: 77

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Cataloguing/Categorisation
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management
    • Customisable Branding
    • Customisable Templates
    • Data Security
    • Discussions / Forums
    • Document Capture
    • Document Classification
    • Document Generation
    • Document Management
    • Document Review
    • Document Storage
    • Drag & Drop
    • Due Date Tracking
    • Email Management
    • Feedback Management
    • File Management
    • File Sharing
    • Full Text Search
    • Gamification
    • Gantt/Timeline View
    • Goal Setting / Tracking
    • Idea Management
    • Idea Ranking
    • Ideation
    • Information Governance
    • Knowledge Base Management
    • Knowledge Management
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Planning Tools
    • Prioritisation
    • Product Roadmapping
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Tracking
    • Real Time Data
    • Real Time Editing
    • Release Planning
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management
    • Resource Management
    • Rich Text Editor
    • Risk Management
    • Search/Filter
    • Self Service Portal
    • Status Tracking
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third Party Integrations
    • Unified Directory
    • Version Control
    • Visualisation
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (1,981)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.1/5
    Customer Support
    4.2/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,981
    Shefali M.
    Overall rating
    • Industry: Retail
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Excellent Documentation, Content management and collaboration platform

    Reviewed on 02/01/2022

    Confluence is a great tool for document and content management and also helps in team collaboration.

    Confluence is a great tool for document and content management and also helps in team collaboration.

    Pros

    Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io

    Cons

    Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.

    Jelle J.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Great to share knowledge within teams

    Reviewed on 17/12/2021

    Pros

    Confluence has a lot of functionalities, therefor it will probably be possible to have all your documentation in only this one place (which is great).

    Cons

    It can be difficult to navigate within big documentation projects.

    Alternatives Considered

    Microsoft OneNote

    Reasons for Switching to Confluence

    OneNote did not support all the needed functionalities. Also Confluence works better with multiple people working in the same files at the same time.
    Verified Reviewer
    Overall rating
    • Industry: Broadcast Media
    • Company size: 10,000+ Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 4.0 /10

    Not great -- a bit old in style

    Reviewed on 16/12/2021

    I use Confluence simply to receive files from another organization. It's another organization...

    I use Confluence simply to receive files from another organization. It's another organization hosting the files and not me so it's possible my poor experience with it is just the other organization poorly managing what's available to them. But I can only go based on my experience.

    Pros

    The bottom line with this software is that it allows me to access what I need to access. So in that aspect it's good. Obviously if I couldn't get what I wanted, we'd have a real problem. I can get what I want though. But that of course is the bare minimum

    Cons

    I think the interface is a bit outdated. It's simple, but almost too much so to the point where you'd think it was like a website built in the 1990s. Very basic, with a bunch of links to get to where you want to go. It's not intuitive at all and it's a bit annoying to navigate.

    Verified Reviewer
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Notes and Document Management for Pros

    Reviewed on 18/09/2021

    Confluence is the best notes taking and document creation software available - it's a well-integrate...

    Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

    Pros

    Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

    Cons

    Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

    Alternatives Considered

    Microsoft OneNote and Google Docs

    Reasons for Choosing Confluence

    Confluence was cleaner and more agile with a clear collaborative value over other products.

    Switched From

    Evernote Teams, Asana and HubSpot CRM

    Reasons for Switching to Confluence

    The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.
    Nhan N.
    Overall rating
    • Industry: Banking
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Standard for enterprise

    Reviewed on 07/01/2022

    Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space...

    Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation.

    However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well.

    Pros

    Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page.

    Cons

    Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams).

    The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want.

    Showing 5 reviews of 1,981 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: US$5.50/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

    Confluence has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, DocuSign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, HipChat, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, diagrams.net

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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