---
description: Learn how Confluence can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Confluence.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Confluence Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Confluence](/software/90949/confluence)

# Confluence

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> Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.
> 
> Verdict: Rated **4.5/5** by 3720 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Confluence

Centralizes team knowledge, documentation, and collaboration into a single remote-friendly workspace.&#10;Speeds up project planning and creation with AI-powered drafting, brainstorming tools, and ready-to-use templates.&#10;Enhances productivity with real-time collaborative editing, whiteboards, structured databases, and video communication options.&#10;Connects and surfaces knowledge across all integrated tools using AI-driven search for faster, more accurate answers.&#10;Supports smooth workflow organization with seamless integrations to popular tools and comprehensive user resources.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3720 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$5.42
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Confluence offers flexible pricing.&#10;$0 for teams up to 10&#10;Standard: $5.16 per user/month&#10;Premium: $9.73 per user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Audio File Management
- Audit Trail
- Blogs
- Brainstorming
- Brand Guidelines
- Calendar Management
- Catalog Management
- Change Management
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management

## Integrations (21 total)

- Balsamiq
- Bitbucket
- Docusign
- Evernote Teams
- GitHub
- Gliffy
- Google Calendar
- Google Drive
- Google Maps
- Google Workspace
- JIRA Service Management
- Jira
- Lucidchart
- Microsoft OneNote
- Microsoft Outlook

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [Project Management Software](https://www.getapp.co.uk/directory/332/project-management/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Agile Project Management Software](https://www.getapp.co.uk/directory/596/agile-project-management/software)
- [Enterprise Content Management Software](https://www.getapp.co.uk/directory/1261/enterprise-content-management/software)

## Alternatives

1. [Google Drive](https://www.getapp.co.uk/software/90762/drive) — 4.8/5 (28625 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
3. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12884 reviews)
4. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-365) — 4.6/5 (14167 reviews)
5. [Microsoft SharePoint](https://www.getapp.co.uk/software/90850/sharepoint) — 4.4/5 (5469 reviews)

## Reviews

### "A robust hub for team collaboration and documentation" — 4.0/5

> **Enguerran** | *23 April 2026* | Sporting Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The main advantage of Confluence software lies in its ability to unify all content into a single system. The 'Spaces' structure makes it very easy to organize documentation by department or project. The real-time collaborative editing feature of the system works perfectly because it stops all problems that come from managing different document versions. The system's built-in connection to Jira enables users to associate their technical work with corresponding documentation which becomes essential for their operational needs.
> 
> **Cons**: The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches. The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which leads to formatting problems.
> 
> Confluence has become our 'single source of truth.' The tool provides effective organization because it replaces our disorganized shared drives. The system becomes efficient after users learn to operate macros which include the table of contents and JIRA snapshots. The system needs time for users to learn its features but it has become essential for our team to manage their knowledge base.

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### "Super clean\!" — 4.0/5

> **WREN** | *9 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Clean and easy to use, great features for creating and organizing documentation. Integrates seamlessly with other tools like Jira. The templates are super helpful for getting started quickly, and it's really easy to customize pages.
> 
> **Cons**: Pricing can be a bit steep, especially for small teams. It takes some time to get used to all the features and advanced configurations, which can be overwhelming for new users.
> 
> It's great for documentation, though some folks find it less efficient for daily project management. Overall though, it's an amazing tool for collaboration and documentation, but there is a bit of a learning curve.

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### "A Great Resource for a Knowledge Base" — 3.0/5

> **Nolan** | *15 May 2025* | Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos, documents, and workflows within our organization.
> 
> **Cons**: It didn't allow much, at least in our application, in terms of in program collaboration. The whiteboard wasn't as intuitive as we needed for actual collaboration, and we found it easier to collaborate in a third party tool and just use Confluence as point in time references as needed.
> 
> Overall it accomplished what we were looking for, however we found the scope too narrow for what we were expecting. It served it's purpose as a tool that could capture resources and a knowledge database, but the collaborative aspect left a little to be desired for our team. For larger orgs, it may accomplish exactly what you're looking for, but for smaller, and dynamically changing orgs, it's not as intuitive as we would have liked.

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### "Confluence: Powerful Wiki for Tech Teams, Weak Search" — 4.0/5

> **Estrella** | *9 July 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: It’s the perfect central hub for all our technical docs. Having our post-mortems, how-tos, and sprint notes right next to our active Jira tickets makes tracking engineering history incredibly seamless.
> 
> **Cons**: The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation. The editing UI also feels heavy compared to modern text editors.
> 
> For over 4 years, it’s been our daily single source of truth. It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid value.

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### "An AI-enabled real-time online documentation tool designed for collaboration" — 5.0/5

> **Jordan** | *29 August 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It is my go to place for writing and documenting at work. Wherever I have the connection to Confluence, I can write down my ideas, record my findings, share my contents with coworkers, and comments on other's documents.
> 
> **Cons**: It sometimes takes me a few more steps to find the latest documents I worked on. Even though on my personal space on Confluence, there is an immediate column called "Recent updates" showing my latest documents. Still the column width is too narrow for me to recall or fully grasp what those documents are about.
> 
> Confluence is an online documentation and word-editing tool designed for collaboration. It makes editing and sharing thoughts, etc. much easier for all members of my teams. Confluence stresses the importance of usability as it is evident in its never-ceasing improvements of it product features. Besides, it is updated in tandem with latest development in technology. So lately there are more AI-enabled functions that have been added to aid the users' workflow.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/90949/confluence)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90949/confluence> |
| de-AT | <https://www.getapp.at/software/90949/confluence> |
| en | <https://www.getapp.com/collaboration-software/a/confluence/> |
| en-AE | <https://www.getapp.ae/software/90949/confluence> |
| en-AU | <https://www.getapp.com.au/software/90949/confluence> |
| en-CA | <https://www.getapp.ca/software/90949/confluence> |
| en-GB | <https://www.getapp.co.uk/software/90949/confluence> |
| en-IE | <https://www.getapp.ie/software/90949/confluence> |
| en-NZ | <https://www.getapp.co.nz/software/90949/confluence> |
| en-SG | <https://www.getapp.sg/software/90949/confluence> |
| en-ZA | <https://www.getapp.za.com/software/90949/confluence> |
| es | <https://www.getapp.es/software/90949/confluence> |
| es-CL | <https://www.getapp.cl/software/90949/confluence> |
| es-CO | <https://www.getapp.com.co/software/90949/confluence> |
| es-MX | <https://www.getapp.com.mx/software/90949/confluence> |
| fr | <https://www.getapp.fr/software/90949/confluence> |
| fr-BE | <https://fr.getapp.be/software/90949/confluence> |
| fr-CA | <https://fr.getapp.ca/software/90949/confluence> |
| nl | <https://www.getapp.nl/software/90949/confluence> |
| nl-BE | <https://www.getapp.be/software/90949/confluence> |
| pt | <https://www.getapp.com.br/software/90949/confluence> |
| pt-PT | <https://www.getapp.pt/software/90949/confluence> |

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