--- description: Learn how UKG Pro can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for UKG Pro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UKG Pro Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [UKG Pro](/software/90960/ukg-pro) # UKG Pro Canonical: https://www.getapp.co.uk/software/90960/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.getapp.co.uk/software/90960/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 715 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of UKG Pro • Human Resources: UKG Pro delivers all the strategic HR functionality you need in one global system of record. Track all human capital management information about your employees, including personal information, employment history, benefits information, performance history and more. • Payroll Administration, Tax Management and Compliance: UKG Pro handles even the most complex payroll computations and requirements for employees in the U.S. and Canada in just a few simple steps. Through UKG Wallet, Pro also supports timely earned wage access and financial wellbeing support for employees. • Benefits Administration, Open Enrollment and Life Events: UKG Pro provides an intuitive benefits enrollment experience for employees that guides them to make well-informed benefits choices for themselves and their families. • Talent Management: UKG Pro’s talent solutions can help you engage and develop your workforce for today and tomorrow with easy to use human capital management, performance management and succession management tools for the person-centered lifecycle. • Reporting, Workforce Analytics, and Business Intelligence Tools: Gain complete visibility and insight into your workforce with UltiPro’s comprehensive reporting and business intelligence tools. UKG Pro lets you pull data across all areas of your people management to capture key metrics in an instant. • Employee Feedback: Keep a pulse on how your people feel about your organization, help them feel they influence organizational strategy so they’re invested in their work, and leverage AI through Employee Voice to analyze sentiment and accurately understand the emotions behind employee responses. • Community Building: Give your people a platform to connect with peers, manage employee resource groups (ERGs), and deliver career and mentorship advice through UKG Talk • Time, Attendance, and Scheduling: UKG Pro Workforce Management is a highly flexible solution designed to meet unique time and labor requirements across all industries and across all levels of an organization, providing people with quick, simple, and accurate time entry, comprehensive, personalized scheduling options, and flexible time off and accrual rules. This solution is best suited for a large enterprise organization. • Recruiting: UKG Pro Recruiting can help you expand your recruiting processes by supporting candidate engagement and relationships as well as attracting, hiring, and developing the best talent for your business. • Onboarding: UKG Pro Onboarding helps your new employees connect to your company in a way that’s personal and impactful enabling you to build successful relationships, increase engagement, and improve performance for your business. • Performance Management: UKG Pro Performance Management is a highly configurable solution that lets you assess performance and gather feedback on an ongoing basis to get the best results out of your employees. • Succession Management: UKG Pro Succession Management can help you create a proactive, executable plan for professional growth and career advancement for all employees. • Global HCM: UKG Pro enables multinational organizations to engage employees locally, ensure targeted compliance, achieve one view of their global workforce, and deliver a consistent and culturally relevant experience for all employees, regardless of location. • Payment Services: You can ensure your time and resources are spent on best supporting your people with UKG Pro Payment Services handling your tax filing and other pay-related services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 715 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - 401(k) Tracking - API - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Availability Management - Background Screening - Benchmarking - Benefits Dashboard - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Candidate Management ## Integrations (45 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater - ClearCo Learning Management - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight ... and 30 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software) ## Related Categories - [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.co.uk/directory/259/payroll/software) - [Recruitment Software](https://www.getapp.co.uk/directory/261/recruitment/software) - [Talent Management Software](https://www.getapp.co.uk/directory/263/talent-management/software) - [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software) ## Alternatives 1. [Deel](https://www.getapp.co.uk/software/2051182/deel) — 4.9/5 (4268 reviews) 2. [Rippling](https://www.getapp.co.uk/software/112141/rippling) — 4.9/5 (4665 reviews) 3. [ADP Workforce Now](https://www.getapp.co.uk/software/100336/workforcenow) — 4.4/5 (7184 reviews) 4. [Paylocity](https://www.getapp.co.uk/software/102695/webpay) — 4.3/5 (1829 reviews) 5. [RUN Powered by ADP](https://www.getapp.co.uk/software/91393/run) — 4.6/5 (1367 reviews) ## Reviews ### "Great HRIS overall" — 5.0/5 > **Simon** | *24 April 2025* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \& Talent Management, Compensation, Recruitment \& Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years. > > **Cons**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky. > > We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed. ----- ### "Frustrated but Hopeful" — 4.0/5 > **Brittney** | *4 November 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I love Business Intelligence and the ability schedule reports and automatically import them through the Web Import Tool. > > **Cons**: We've had several issues with payroll processing (like files not going to the bank due to a server issue with UKG - happens once/month) a lack of customer support (where we feel like we keep getting handed off instead of working together to find a solution). We also have 20+ companies, so moving employees between companies has been challenging process-wise, especially when employees are transferring back to a company they've already worked in before. We also have an issue with workflows overwriting each other, depending on which one was submitted first. > > Generally, I love the foundation of the product. I wish that the customer support was better and server issues weren't a concern. We have found a lot of work arounds for the process issues we have, so do wish more improvements could be made around the core system instead of other modules like Bryte AI. We've only been on UKG for 2 years, so am hoping to see more development in the future. We have received feedback that the user interface is great and employee friendly, so we're curious how the new user experience will change that. ----- ### "Not my Favorite" — 3.0/5 > **Verified Reviewer** | *30 October 2025* | Machinery | Recommendation rating: 3.0/10 > > **Pros**: One stop shop, complete HRIS system and storage of personnel data is great, ease of access to employee files > > **Cons**: reporting is impossible to navigate. Customer service is slow and delayed, takes weeks if or months for an answer. ----- ### "Effective for Payroll" — 4.0/5 > **Jordan** | *10 February 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: This platform is easy for staff to navigate and easily access paystubs, tax forms, VAC and SICK time, timecards which helps reduce routine HR inquiries. I really like all the reporting options within UKG for payroll, time, and employee data. Makes payroll and reconciliations easier to do. Customer Service for this platform has been overall better than other payroll systems I've used in the past. > > **Cons**: The system is not very intuitive, especially for new HR or Payroll users. Many tasks, such as pulling reports or making a historical corrections require multiple steps. Support does seem to require a lot of trial and error which can be frustrating. Accruals and pay codes can be complicated to understand as a new user and for staff to understand. > > As an HR Generalist using UKG Pro primarily for payroll and timekeeping, my overall experience has been mixed but generally positive. UKG Pro has a lot of cool reports and functions however it requires significant training and ongoing system knowledge to use effectively. In my opinion, PUK Pro is best suited for organizations that have dedicated HR/Payroll staff and the time to properly implement and maintain the system to it's full capacity. ----- ### "UKG Pro overall" — 5.0/5 > **Louise** | *4 November 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Navigation and ease of use. Manager and Employee self service features are great. Ability to add user defined fields helps HR track unique items. > > **Cons**: It has been hard to determine what is provided standard and what is an added cost. Service requests are slow. > > General HRIS functionality is good. The customer service has gotten better over the years, however service requests are still a little slow. ----- Page: 1 / 30\ Next: [Next page](https://www.getapp.co.uk/software/90960/ukg-pro?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/90960/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data