Gusto

4.6 (3,881)
Write a Review!
Gusto is the all-in-one HR platform for growing businesses.

About Gusto

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Gusto features:

Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning

Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation

Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders

Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing

Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync

Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration

Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access


Key benefits of Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.


Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
View 7 more
Gusto video
Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management

Not sure about Gusto? Compare with a popular alternative

Gusto

4.6 (3,881)
VS.

Starting Price

US$6.00
month
£406.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

80
348

Integrations

93
13

Ease of Use

4.6 (3,881)
3.8 (1,518)

Value for Money

4.5 (3,881)
3.8 (1,518)

Customer Service

4.4 (3,881)
3.7 (1,518)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

NetSuite

4.1
#1 Alternative to Gusto
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business....

Payroll Mate

4.6
#2 Alternative to Gusto
Payroll Mate is a payroll software that fits the needs of accountants and small to mid sized businesses to calculates...

Wave

4.4
#3 Alternative to Gusto
Wave is an all-in-one accounting solution for small businesses which combines income and expense tracking, invoicing,...

Square Payments

4.7
#4 Alternative to Gusto
Square Payments is an online payment processing solution which integrates with Square hardware & POS software to allow...

Reviews

Overall rating

4.6 /5
(3,881)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Gusto?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,881
Alicia
Alicia
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I’m an employment lawyer and I consistently recommend Gusto to my clients

Reviewed on 12/06/2020

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the...

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Reasons for Choosing Gusto

Gusto is easier to use than RUN and is cheaper. It also has much better support. ADP plays sales games sometimes.

Switched From

RUN Powered by ADP

Reasons for Switching to Gusto

I’ve got experience with all of these payroll companies. I feel that Gusto is the most reliable and easiest to understand and use.
Chejai
Chejai
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gusto Lead in HR and payroll software

Reviewed on 12/11/2023

Pros

I like the efficiency and literacy with the platform and that they are brisk and quick to get back to you when it comes to using the platform little to know errors

Cons

I have yet to encounter ANY ISSUES WITH GUSTO ITS SEEMS UNLIKLELY

Rachel
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Very good but too expensive

Reviewed on 25/03/2024

Decent but too expensive, however i do recommend it to regular business owners

Decent but too expensive, however i do recommend it to regular business owners

Pros

I like how easy it is to use and that payroll is fast and accurate, and I really like the reminder emails

Cons

It costs too much for what it does, especially setting up payroll taxes in other states

Jessica
Jessica
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Ok until its not...just say NO

Reviewed on 03/02/2024

Their customer service is the absolute worst. Seriously, if you ever need help, it takes days to...

Their customer service is the absolute worst. Seriously, if you ever need help, it takes days to get a response and then you will get multiple people. If you call in, you will wait, and then the person you get won't know the answer and will pass you to the "correct department" who will then have multiple people "help" you via email. They will say they will call you; they won't. They don't care about their customers. They don't care about loyalty. They don't care if they overdraw your bank account multiple times. Its sad, their interface and feature set are nice, but the problems that come when any little thing goes wrong- its a nightmare- go read through other reviews, those who have had problems have all left their platform. I thought it was just "those people" as I had minimal issues for 2 years. Then I finally had the big issue. Had their customer service been responsive, accepted responsibility, or made any attempt to keep me as a customer, I might have stayed. They didn't.

Pros

User interface for employees is ok. It looks nice.

Cons

For those searching if Gusto is a good choice...its not...I thought it was...had a few hiccups, nothing major...and then they overdrew my account, cool fixed it quickly, then I switched our benefits to them. They messed up the withdrawl dates, blamed me and then [sensitive content hidden]
clearly stated they made the change), and then took no responsibility for it. Worst than that, then they penalized me bc the change they made overdrew my bank account bc it pulled two months of benefit premiums and then wouldn't change my processing time back. After SEVEN different people "helping" and "responding" to my issue, I switched. While I like their feature set, its not worth the massive headache that comes when any little thing goes wrong- steer clear!!!

Heather
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

User friendly payroll software

Reviewed on 20/03/2024

Overall it has been easy to use and we never have any hiccups with this product.

Overall it has been easy to use and we never have any hiccups with this product.

Pros

gusto is very user friendly, able to see hours worked, print documents etc.

Cons

My only negative experience is when they stopped allowing to borrow money against your upcoming check. That was very beneficial at times.

Showing 5 reviews of 3,881 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: US$6.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Simple: For smaller businesses with simple salaries, wages, and pay schedules. $40 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, ChartHop, ClienTrak, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, Lendio, OnTheClock.com, Online Check Writer, PerformYard, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, Uptick, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, Wizehire, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Gusto.