Agorapulse
About Agorapulse
With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.
Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.
Key benefits of Agorapulse
Easy manage your social conversations with our inbox.
All agency users get full, free access to our Agency Love program, regardless of plan size.
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- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast and easy
Reviewed on 12/06/2019
A very nice way for planning content posts and the statistics give me insight. Clearly everything...
A very nice way for planning content posts and the statistics give me insight. Clearly everything works fine, the traffic is booming :-)
Pros
Easy to use. Every element of the working area is functional and explainable. Creating a post is a breeze, no hassles. Individual editing for platform can be done right at the spot (for example Twitter posts). Scheduling is SUPERB, it comes with an approval system or a time scheduling system and best of all an repetition system, brilliant! Statistics are clear and usable.
Cons
LinkedIn posts don't come nicely, an image is being cropped. Also there is no summary statistics of all the platforms together (they are working on it as we speak).
Reasons for Switching to Agorapulse
Because of the scheduling options and the way the lay out with sort of kan ban look works. Very easy to get a great overview.Response from Agorapulse
Hi there Tayfun,
What a treat it was to read your review of Agorapulse. It's great to hear how our social media management tool is helping you with your scheduling and reporting. And yes, you're right -- unified reports are coming soon to make your social media reporting even easier. I've put your name on our notification list specifically for this feature so you'll be informed when this is ready to go live.
Warm regards,
Lisa at Agorapulse
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Best I Have Used, But Always Room To Grow
Reviewed on 02/11/2020
Very, very positive. The couple of times that I have needed help with something the staff was there...
Very, very positive. The couple of times that I have needed help with something the staff was there immediately and helped.
Also, when COVID first hit Agora was more than willing to forego a month's payment until we knew what was going to happen to our company. Zero pushback, zero arguing. That speaks VOLUMES of the kind of company you are.
Pros
What I like most about Agorapulse is it the LEAST finicky social media scheduler that I have used. I have tried others (if you can publish the names of other companies: Hootsuite, Buffer. If you can't, just delete this line) and with those I was CONSTANTLY having to fix something.
You can tell immediately that Agorapulse is in a different league than other social media schedulers. It is meant for managing multiple different accounts and to scale to use with teams.
I recently brought someone on to help with some basic scheduling and I just had to simply add them, give them privileges, they scheduled the content, sent it to me to review and I could review and accept quickly across all of the socials. Easy, breezy, lemon-squeezy.
Cons
The only large con I can find about the software currently is not being able to easily adjust a post when it is scheduled across multiple different accounts.
Example: I have a company that is in several different countries and as such different time zones. If I want to adjust some wording in one of those countries profiles I have to duplicate the original post and then schedule just that countries post.
I realize I am probably in the extreme minority that has this problem but just wanted it known.
The only other gripe is it's integration with Instagram, but that is NOT Agorapulse's fault. Instagram is a such a diva software to work with and it hates any sort of efficiency or outside API integration. It could honestly leave tomorrow and I would care less.
Alternatives Considered
SproutReasons for Choosing Agorapulse
I constantly had issues with the other schedulers. In fact, one of them I got locked out of my account and customer service didn't even get back to me for TWO WEEKS. Unacceptable.Switched From
HootsuiteReasons for Switching to Agorapulse
Highly recommended from peers in the industry.Response from Agorapulse
Hi Adam,
Thanks so much for this review. It's fantastic that you've found our publishing scheduler to be next-level.
As far as the Instagram API goes -- oy, don't get me started :) I also hear what you're saying about editing for different time zones. I'll talk to my product team about this one.
Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Inexpensive Option That Provides Some Benefit
Reviewed on 28/02/2022
It provides our company some benefits but it is not the robust social media management platform we...
It provides our company some benefits but it is not the robust social media management platform we hoped it would be. However, it is much less expensive than the robust solutions so I suppose it is to be expected.
Pros
Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.
Cons
This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.
Reasons for Switching to Agorapulse
The price was better and it seemed like it provided a robust solution but in the end, that was not the case.Response from Agorapulse
Hey Amy,
Thanks for reaching out to us! I am sorry to hear that you haven't found what you were expecting in our tool. We have implemented new Instagram features since Instagram lifted some of its API limitations.
We hope that you've enjoyed working with these new features.
Regarding reports, we're continuously working to improve them. If you have any specific suggestions, feel free to reach out at [email protected].
We'd love to hear from you!
Thanks,
Samia
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great Software for Boutique Agencies – Could Be Better
Reviewed on 28/09/2020
My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time...
My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos.
Pros
As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group.
Cons
There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense.
Reasons for Switching to Agorapulse
I chose Agorapulse over other software primarily because, as an agency, we needed to add a lot of profiles, which proved to be cost-prohibitive on most other software. Additionally, the review/approval process between team members is a huge value-add. Agorapulse does seem to be the best offering currently on the market for non-enterprise, boutique agencies.Response from Agorapulse
Hi Alissa,
Thank you so much for your review. I'm glad to hear that our social media management tool has streamlined things for your busy agency.
Our publishing product team is hard at work at the three Instagram-friendly features you mention. I see that you were already on the notification list for the grid, but I added you to the lists for the first comment and rearrange photo features. You'll be notified once they are released.
Thanks for seeing the value in our tool, Alissa. We working on making the tool irresistible for you.
Lisa at Agorapulse
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Favorite Social Scheduling Tool!
Reviewed on 15/11/2021
I have used numerous social media tools over the last 5 years and have found Agorapulse to be the...
I have used numerous social media tools over the last 5 years and have found Agorapulse to be the easiest, with the most features available, even at the lowest tier subscription.
Pros
Ease of use. It is incredibly easy to schedule content, engage with followers, and create custom reports to better understand user behavior.
Cons
The need to use the app to post more than one photo to a post on IG. There are also often issues when trying to post an image to Facebook through a scheduled post. Many times the image doesn't end up appearing on the post.
Would love if Agorapulse did an integration with Pinterest...and maybe even TikTok.
Response from Agorapulse
Hi Melissa,
Thank you for sharing your review!
We are delighted to hear about your experience using Agorapulse!
Unfortunately, due to Instagram's API limits, it is necessary to use the mobile app to post more than one picture on Instagram. We will keep you posted in case anything changes.
I have also added your vote to the feature request to add TikTok and Pinterest.
Cheers!
Samia
Agorapulse FAQs
Below are some frequently asked questions for Agorapulse.Q. What type of pricing plans does Agorapulse offer?
Agorapulse offers the following pricing plans:
- Starting from: US$69.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Agorapulse?
Agorapulse has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Agorapulse support?
Agorapulse supports the following languages:
English, French, German, Spanish
Q. Does Agorapulse support mobile devices?
Agorapulse supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Agorapulse integrate with?
Agorapulse integrates with the following applications:
Canva, Dropbox Business, Google Analytics 360, Google Drive, Google My Business Pro Services, HubSpot CRM, Instagram, LinkedIn for Business, Looker, Meta for Business, Pinterest, Salesforce Sales Cloud, Threads, TikTok, Twitter/X, YouTube
Q. What level of support does Agorapulse offer?
Agorapulse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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