AgoraPulse

Easy-to-use social media management for teams and agencies

About AgoraPulse

With Agorapulse, businesses can manage their <b>social media messages</b>, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.

Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AgoraPulse

Key benefits of AgoraPulse

  • Easy manage your social conversations with our inbox.
  • Most plans get full access to Social Media Manager School (a $997/person value).
  • All agency users get full, free access to our Agency Love program, regardless of plan size.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

    Supported Languages

    English, French, Portuguese, Spanish

    Pricing starting from:

    US$99.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to AgoraPulse

    Images

    AgoraPulse Software - Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
    AgoraPulse Software - Keep conversation history and add internal notes on your fans, followers, and detractors.
    AgoraPulse Software - Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
    AgoraPulse Software - Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.
    View 8 more
    AgoraPulse video AgoraPulse video
    AgoraPulse video
    AgoraPulse video AgoraPulse Software - Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. AgoraPulse Software - Keep conversation history and add internal notes on your fans, followers, and detractors. AgoraPulse Software - Our downloadable reports allow you to easily customize, share, and learn from your social media activity. AgoraPulse Software - Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

    Features

    Total features of AgoraPulse: 54

    • @mentions
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Automated Publishing
    • Automated Scheduling
    • Benchmarking
    • Brand Tracking
    • Calendar Management
    • Campaign Analytics
    • Campaign Management
    • Campaign Scheduling
    • Click Tracking
    • Collaboration Tools
    • Communication Management
    • Competitive Analysis
    • Contact Management
    • Content Management
    • Conversion Tracking
    • Customer Engagement
    • Customer Segmentation
    • Data Visualisation
    • Employee Advocacy
    • Engagement Tracking
    • Gamification
    • Influencer Tracking
    • Keyword Filtering
    • Keyword Tracking
    • Mobile Access
    • Mobile Alerts
    • Monitoring
    • Multi-Account Management
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Language
    • Performance Metrics
    • Post Scheduling
    • Promotions Management
    • Real Time Monitoring
    • Real-time Updates
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Search/Filter
    • Social Listening
    • Social Media Integration
    • Social Media Monitoring
    • Social Performance Management
    • Social Promotion
    • Tagging
    • Trend Analysis
    • Visual Analytics

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    Reviews

    Overall rating

    4.6 /5
    (615)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    Already have AgoraPulse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 615
    Matt T.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Recommending AgoraPulse for Social Media Management Platform

    Reviewed on 27/08/2019

    Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature...

    Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

    Pros

    When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

    Cons

    Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
    1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
    2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

    Alternatives Considered

    Later

    Reasons for Choosing AgoraPulse

    AgoraPulse feels much more up to date and modern than Hootsuite. AgoraPulse's design and layout is much clearer and easier to understand than Hootsuite's.

    Switched From

    Hootsuite

    Reasons for Switching to AgoraPulse

    AgoraPulse is more comprehensive than Later. Later is very focused on Instagram. AgoraPulse seems well designed to handle all major social media platforms well.

    Response from AgoraPulse

    Hi there Matt,

    Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

    Here's to your continued social media success!
    Lisa

    Fanni B.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Growing with Agorapulse

    Reviewed on 06/12/2021

    We've moved from using 3 different social management tools (Later, Buffer and Facebook Business...

    We've moved from using 3 different social management tools (Later, Buffer and Facebook Business Manager) and we love the product because it's easy to use, fosters collaboration and has great, detailed reporting.

    Pros

    Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once.

    The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually.

    The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it.

    It's easy to delegate tasks between team members as well.

    Cons

    Sometimes the assign feature does not work until I log out and in again.

    The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find.

    It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com)

    An agorapulse provided Link In Bio feature would be amazing.

    Alternatives Considered

    Sprout Social

    Reasons for Choosing AgoraPulse

    It was hard to use 3 different products.

    Switched From

    Buffer, Later and Facebook for Business

    Reasons for Switching to AgoraPulse

    More features over Sprout Social at a similar price point.

    Response from Agorapulse

    Hi Fanni,

    Thank you so much for sharing your feedback and suggestions with us!
    We are glad to hear about your experience with our tool and I'm excited to let you know that some of the features that you suggest are on the way ;-)
    I'll share more details with you internally.

    Cheers,
    Samia

    Verified Reviewer
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Feels really clunky and there's a lot of improvement to still do

    Reviewed on 16/02/2021

    It's allowed us to organise comments and DMs

    It's allowed us to organise comments and DMs

    Pros

    I love that we can collaborate as a team and have multiple team members go in to reply etc. I also like the ability to schedule something multiple times.

    Cons

    Often comments do not get pulled through.
    Insta DMs never get pulled through so we have to manually check on another platform
    Editing a post for multiple platforms is not as smart as other software we've used. i.e. I want to be able to upload different image sizes for the different networks but it's not a feature.

    'first comment' on IG isn't an option so hashtags need to stay in main post copy.
    Sometimes comments will come in days or sometimes weeks after they've been posted so we miss them.

    Response from Agorapulse

    Hi,
    Thank you for sharing your feedback with us!
    Unfortunately, we do not support Instagram DMs at this moment. However, this is something that we are working on.
    Regarding our publishing options, we'll be releasing new changes that will make posting a lot easier. If you want to test these new options, feel free to contact me at [email protected] so I can give you early access to these features.
    Thank you!

    Dominique D.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Already a great product with room to improve

    Reviewed on 11/11/2021

    What needs to be done is covered. What can help improve our internal process if possible to...

    What needs to be done is covered. What can help improve our internal process if possible to resolve/act on our pain points list would help.

    Pros

    Bulk scheduling
    Rescheduling
    Report and Analytics
    Listening
    Mailbox and comments management

    Cons

    Waiting for the calendar notes feature to come
    Waiting for more reporting features (ie. YouTube and Google Analytics)
    Post search function does not exist
    Additional role > respond to inbox messages assigned to them only
    Need more emoji options
    IG stories, reels, and carousels can only be published natively

    Alternatives Considered

    Sprout Social and Hootsuite

    Reasons for Choosing AgoraPulse

    Better reporting feature Bulk publishing feature

    Switched From

    ContentCal

    Reasons for Switching to AgoraPulse

    More GDPR compliant and better priced for non-profit orgs.

    Response from Agorapulse

    Hi Dominique,
    Thank you for writing this review!
    We understand that the wait has been long, but we will release a bunch of new features soon!
    We would love to know more about how we could make Agorapulse more GDPR compliant. If you have any suggestions on this, feel free to reach out to me directly at [email protected]
    Thank you in advance,
    Samia

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great mid-tier social media management software

    Reviewed on 02/12/2021

    So far the price is right, the customer service has been great and we haven't had any major...

    So far the price is right, the customer service has been great and we haven't had any major technical issues,

    Pros

    AgoraPulse provides good value for the cost. While it doesn't have the most features of any SMM software, it provides the basic features, as well as some mid-tier features as well. The reports are easy to generate, customize and read and I particularly like the ability to compare any time periods against each other, not just month over month.

    Cons

    The only issue I have with AgoraPulse is that it can't track engagement on ads - only page posts.

    Alternatives Considered

    Sprout Social

    Reasons for Choosing AgoraPulse

    Our previous SMM software was having constantly technical issues and it was costing us way too much time and money to deal with.

    Reasons for Switching to AgoraPulse

    The price was much better for similar features.

    Response from Agorapulse

    Hi there,
    Thank you for sharing this review with the Capterra community. We are delighted to hear about your experience with Agorapulse.

    Showing 5 reviews of 615 Read all reviews

    AgoraPulse FAQs

    Below are some frequently asked questions for AgoraPulse.

    AgoraPulse offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pro (best for small teams): $99/month (or $79/month when paid annually) Premium (best for agencies and growing teams): $199/month (or $159/month when paid annually) Enterprise (ultimate social media control and growth flexibility): Custom pricing based on customer need

    AgoraPulse has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    AgoraPulse supports the following languages:

    English, French, Portuguese, Spanish

    AgoraPulse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    AgoraPulse integrates with the following applications:

    Facebook for Business, Instagram, LinkedIn for Business, Twitter

    AgoraPulse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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