AgoraPulse

Easy-to-use social media management for teams and agencies

About AgoraPulse

With Agorapulse, businesses can manage their <b>social media messages</b>, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.

Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AgoraPulse

Key benefits of AgoraPulse

  • Easy manage your social conversations with our inbox.
  • Most plans get full access to Social Media Manager School (a $997/person value).
  • All agency users get full, free access to our Agency Love program, regardless of plan size.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

    Supported Languages

    English, French, German, Portuguese, Spanish

    Pricing starting from:

    US$99.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to AgoraPulse

    Images

    AgoraPulse Software - Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
    AgoraPulse Software - Keep conversation history and add internal notes on your fans, followers, and detractors.
    AgoraPulse Software - Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
    AgoraPulse Software - Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.
    View 8 more
    AgoraPulse video
    AgoraPulse video
    AgoraPulse video
    AgoraPulse video
    AgoraPulse Software - Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
    AgoraPulse Software - Keep conversation history and add internal notes on your fans, followers, and detractors.
    AgoraPulse Software - Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
    AgoraPulse Software - Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

    Features

    Total features of AgoraPulse: 56

    • @mentions
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Automated Publishing
    • Automated Scheduling
    • Benchmarking
    • Brand Tracking
    • Calendar Management
    • Campaign Analytics
    • Campaign Management
    • Campaign Scheduling
    • Click Tracking
    • Collaboration Tools
    • Communication Management
    • Competitive Analysis
    • Contact Management
    • Content Management
    • Conversion Tracking
    • Customer Engagement
    • Customer Segmentation
    • Customer Social Profiles
    • Data Visualisation
    • Employee Advocacy
    • Engagement Tracking
    • Gamification
    • Influencer Tracking
    • Keyword Filtering
    • Keyword Tracking
    • Mobile Access
    • Mobile Alerts
    • Monitoring
    • Multi-Account Management
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Language
    • Performance Metrics
    • Post Scheduling
    • Promotions Management
    • Real Time Monitoring
    • Real-time Updates
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Search/Filter
    • Sentiment Analysis
    • Social Listening
    • Social Media Integration
    • Social Media Monitoring
    • Social Performance Management
    • Social Promotion
    • Tagging
    • Trend Analysis
    • Visual Analytics

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    Reviews

    Overall rating

    4.6 /5
    (660)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have AgoraPulse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 660
    Cynthia M.
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The most amazing social media software investment you can make!

    Reviewed on 27/08/2021

    The customer service is out of the world and remarkable. It is very stressful running a business in...

    The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

    Pros

    Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

    Cons

    We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

    Response from Agorapulse

    Hey Cynthia,

    My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community!
    If you have any suggestions on how we could improve your experience even more, just let us know!

    Best,
    Samia

    Emily P.
    Overall rating
    • Industry: Airlines/Aviation
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    AgoraPulse is indispensable if you are managing multiple accounts.

    Reviewed on 31/08/2021

    AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd...

    AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.

    Pros

    I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.

    Cons

    I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.

    Alternatives Considered

    SocialBee and Hootsuite

    Reasons for Choosing AgoraPulse

    We needed to be able to manage more social profiles than Buffer offered.

    Switched From

    Buffer

    Reasons for Switching to AgoraPulse

    Pricing and number of social profiles available.

    Response from Agorapulse

    Hi Emily,

    Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team!
    I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions.
    Feel free to reach out to me at [email protected]

    Best,
    Samia

    Tianna T.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Agorapulse is great for monitoring, but features need more improvement

    Reviewed on 08/05/2022

    Pros

    The inbox management and labeling is very handy, especially when you receive a large amount of comments/messages/tags on multiple accounts.

    The ROI feature also seems interesting, although I have not used it in full depth. I think there needs to be more documentation for the feature in order for me to use it to its fullest

    Cons

    There is no feature to preview your Instagram grid, to help visually plan future posts.

    I’ve also found that Facebook data doesn’t synch consistently, leaving my monthly reports with gaps. Thankfully, the customer service reps are quick to manually fix these problems.

    As well, metrics for my Reels are not tracked in the Agorapulse analytics. The only thing they seem to track are impressions received. This is a huge gap in my reporting, as Reels have become a priority in my content strategy.

    Alternatives Considered

    Sked Social and Later

    Reasons for Switching to AgoraPulse

    For the inbox management and depth of analytics for various platforms.

    Response from Agorapulse

    Hi Tianna,

    Thank you for sharing this review with the Capterra community!
    We would like to let you know that the Instagram Grid preview is now available. If you want to have early access to this feature, please send us a message at [email protected]

    Cheers,
    Samia

    Cameron H.
    Overall rating
    • Industry: Financial Services
    • Company size: 501-1,000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    It’s cheap for a reason

    Reviewed on 03/05/2022

    Pros

    Basically nothing. I am trying to get rid of it as soon as possible.

    Cons

    The analytics and publishing tools are almost worse than using native platform features.

    Alyssa O.
    Overall rating
    • Industry: Financial Services
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    We Love Agorapulse!

    Reviewed on 07/03/2022

    We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across...

    We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

    Pros

    Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

    Cons

    While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

    Alternatives Considered

    HubSpot Marketing Hub, Feedly, Sprout, Buffer, Loomly, Later and Hootsuite

    Reasons for Choosing AgoraPulse

    We needed a more robust, social-focused, software to grow our business.

    Switched From

    HubSpot Marketing Hub

    Reasons for Switching to AgoraPulse

    We felt that it was easier to use, was more cost-efficient, and better aligned with our needs.

    Response from Agorapulse

    Hey Alyssa,
    Thank you so much for sharing this review with us! We'ra so glad to hear about your positive experience with Agorapulse.
    I just wanted to let you know that it IS possible to use bit.ly to shorten your links! You can choose between pulse.ly and bit.ly.
    Hope this helps!
    Samia

    Showing 5 reviews of 660 Read all reviews

    AgoraPulse FAQs

    Below are some frequently asked questions for AgoraPulse.

    AgoraPulse offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pro (best for small teams): $99/month (or $79/month when paid annually) Premium (best for agencies and growing teams): $249/month (or $199/month when paid annually) Enterprise (ultimate social media control and growth flexibility): Custom pricing based on customer need

    AgoraPulse has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    AgoraPulse supports the following languages:

    English, French, German, Portuguese, Spanish

    AgoraPulse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    AgoraPulse integrates with the following applications:

    Instagram, LinkedIn for Business, Meta for Business, Twitter

    AgoraPulse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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