Agorapulse

4.6 (710)
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Easy-to-use social media management for teams and agencies

About Agorapulse

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Agorapulse offers a unique social inbox system that helps social media managers prioritize and respond to all queries, communications, and complaints from fans or customers.

Top features of Agorapulse include an inbox for each profile that tracks incoming messages; Facebook and Instagram ad comment capturing; customizable auto-moderation rules to prevent spam; scheduling and queuing, re-queuing and advanced content preview; unlimited reports; influencer identification, and more.


Key benefits of Agorapulse

Easy manage your social conversations with our inbox.

All agency users get full, free access to our Agency Love program, regardless of plan size.


Images

Agorapulse Software - Inbox Screen
Agorapulse Software - Publishing Screen
Agorapulse Software - Listening Screen
Agorapulse Software - ROI Screen
Agorapulse Software - AI Writing Asssitant
Agorapulse Software - Reporting Screen
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Agorapulse Software - Inbox Screen
Agorapulse Software - Publishing Screen
Agorapulse Software - Listening Screen
Agorapulse Software - ROI Screen
Agorapulse Software - AI Writing Asssitant
Agorapulse Software - Reporting Screen

Not sure about Agorapulse? Compare with a popular alternative

Agorapulse

4.6 (710)
VS.

Starting Price

US$69.00
month
US$29.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
13

Integrations

10
4

Ease of Use

4.6 (710)
4.4 (39)

Value for Money

4.4 (710)
4.1 (39)

Customer Service

4.7 (710)
4.6 (39)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(710)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.7/5

Already have Agorapulse?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 710
Javier
Javier
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for growing agencies

Reviewed on 06/02/2020

We enjoy using it, it's def our top 3 most used social tool. Saves us a ton of time every day...

We enjoy using it, it's def our top 3 most used social tool. Saves us a ton of time every day checking the calendars for our clients.

Pros

- The budget and scalable plans
- New reporting is amazing!
- Instagram publishing
- They are Instagram/FB Partners (Trust)

Cons

- We wish we had Pinterest publishing
- We wish we could publish stories

Alternatives Considered

HeyOrca

Reasons for Choosing Agorapulse

Hootsuite is clunky and expensive

Switched From

Hootsuite

Reasons for Switching to Agorapulse

Pricing

Response from Agorapulse

Hey Javier,

It's great to hear that our social media management tool is saving your agency so much time! While we don't support Pinterest at the moment, we *do* support the scheduling of Instagram stories via push notifications. It's our way of helping customers while staying in Instagram's good graces.

Lisa at Agorapulse

Alissa
Alissa
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great Software for Boutique Agencies – Could Be Better

Reviewed on 28/09/2020

My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time...

My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos.

Pros

As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group.

Cons

There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense.

Alternatives Considered

Sprout Social, SocialPilot, Buffer and Hootsuite

Reasons for Switching to Agorapulse

I chose Agorapulse over other software primarily because, as an agency, we needed to add a lot of profiles, which proved to be cost-prohibitive on most other software. Additionally, the review/approval process between team members is a huge value-add. Agorapulse does seem to be the best offering currently on the market for non-enterprise, boutique agencies.

Response from Agorapulse

Hi Alissa,

Thank you so much for your review. I'm glad to hear that our social media management tool has streamlined things for your busy agency.

Our publishing product team is hard at work at the three Instagram-friendly features you mention. I see that you were already on the notification list for the grid, but I added you to the lists for the first comment and rearrange photo features. You'll be notified once they are released.

Thanks for seeing the value in our tool, Alissa. We working on making the tool irresistible for you.

Lisa at Agorapulse

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Feels really clunky and there's a lot of improvement to still do

Reviewed on 16/02/2021

It's allowed us to organise comments and DMs

It's allowed us to organise comments and DMs

Pros

I love that we can collaborate as a team and have multiple team members go in to reply etc. I also like the ability to schedule something multiple times.

Cons

Often comments do not get pulled through.
Insta DMs never get pulled through so we have to manually check on another platform
Editing a post for multiple platforms is not as smart as other software we've used. i.e. I want to be able to upload different image sizes for the different networks but it's not a feature.

'first comment' on IG isn't an option so hashtags need to stay in main post copy.
Sometimes comments will come in days or sometimes weeks after they've been posted so we miss them.

Response from Agorapulse

Hi,
Thank you for sharing your feedback with us!
Unfortunately, we do not support Instagram DMs at this moment. However, this is something that we are working on.
Regarding our publishing options, we'll be releasing new changes that will make posting a lot easier. If you want to test these new options, feel free to contact me at samia@agorapulse so I can give you early access to these features.
Thank you!

Dustyn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Marketing Agency's Best Friend

Reviewed on 25/11/2019

It's a marketers best friend! We can't imagine managing all of this social content with another...

It's a marketers best friend! We can't imagine managing all of this social content with another third party app.

Pros

I love the ease of use and the ability to design content out weeks in advance. The listening tool is helping our team connect with users and the approval system makes it easy to manage my employee's work on a daily basis.

Cons

That I have to purchase more after 32. We are always looking to expand and add more social profiles to the calendars, I fear one day our organization will outgrow AgoraPulse, which is not ideal because we have all grown to love it.

Alternatives Considered

Sprout Social

Reasons for Choosing Agorapulse

AgoraPulse is better in every shape and form, its a no-brainer.

Switched From

Hootsuite

Reasons for Switching to Agorapulse

Price and ease of use, it can't be stressed enough.

Response from Agorapulse

Hi Dustyn,

My favorite quote of the day: "A Marketing Agency's Best Friend." Thank you. We work hard to make sure that agencies have what they need to be efficient and prove ROI.

We are growing too! As such, we'll continue to offer opportunities for your agency to scale with us.

Thanks again for sharing your experience here with GetApp.

Lisa Kalner Williams
Product Marketing Director
Agorapulse

Max
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Strong Contender

Reviewed on 29/10/2019

I am happy overall with the product as I mentioned with the lack of some features it is not ideal....

I am happy overall with the product as I mentioned with the lack of some features it is not ideal. It would be perfect if everything we needed was satisfied by 1 platform, but that doesn't appear to be the case right now. We will most likely continue to use Agorapulse as part of our social media tech stack for the foreseeable future

Pros

The thing I like most about AgoraPulse is that their team is incredibly responsive to support questions. From a feature perspective, as a community management tool, I feel that they are the best tool o the market for social media community management.

Cons

Some publishing features are lacking, for example, the ability to choose thumbnails when posting a video to any of the supported social media platforms. The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse. The lack of these Conversion focussed Marketing features forces us to use other social media management platforms for publishing content.

Alternatives Considered

Sprout Social and Hootsuite

Reasons for Choosing Agorapulse

Hootsuite's Expensive Analytics Reports & the Point System

Switched From

Hootsuite

Reasons for Switching to Agorapulse

Agorapulse has more competitive pricing and gives us the reporting features we need to service our clients. Agorapulse’s also has a zero inbox workflow and an inbox assistant which helps us with effective community management.

Response from Agorapulse

Hi there Max,

I'm thrilled to hear how much you love our support team and community management functions!

We support scheduling to Instagram Stories -- feel free to reach out to someone on the support team for details.

Warm regards,
Lisa at Agorapulse

Showing 5 reviews of 710 Read all reviews

Agorapulse FAQs

Below are some frequently asked questions for Agorapulse.

Agorapulse offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Agorapulse has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Agorapulse supports the following languages:

English, French, German, Spanish

Agorapulse supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Agorapulse integrates with the following applications:

Canva, Google Analytics 360, Google My Business Pro Services, Instagram, LinkedIn for Business, Meta for Business, Pinterest, TikTok, Twitter/X, YouTube

Agorapulse offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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