AgoraPulse

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once.

The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually.

The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it.

It's easy to delegate tasks between team members as well.

Sometimes the assign feature does not work until I log out and in again.

The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find.

It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com)

An agorapulse provided Link In Bio feature would be amazing.

Bulk scheduling
Rescheduling
Report and Analytics
Listening
Mailbox and comments management

Waiting for the calendar notes feature to come
Waiting for more reporting features (ie. YouTube and Google Analytics)
Post search function does not exist
Additional role > respond to inbox messages assigned to them only
Need more emoji options
IG stories, reels, and carousels can only be published natively