LearnUpon
About LearnUpon
At LearnUpon, we believe great learning drives real results—and we’re here to help your business make it happen.
With our award-winning LMS and dedicated Customer Experience team, we partner with over 1,500 businesses worldwide to create meaningful learning experiences that empower employees, customers, and members. Whether you're developing your people, onboarding your customers, or driving business growth, LearnUpon makes it simple to deliver training that truly makes an impact.
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- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LearnUpon Review
Reviewed on 23/10/2023
We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training...
We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.
Pros
The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.
Cons
We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.
Reasons for Switching to LearnUpon
A combination of overall functionality, affordability, and integrations with our current CRM.- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Platform for Onboarding New Employees
Reviewed on 22/01/2024
The one-on-one support we got from their Success Team is unmatched (you're the best, [sensitive...
The one-on-one support we got from their Success Team is unmatched (you're the best, [sensitive content hidden]!). They provide you with ALL of the tools you need to get your platform up and running, work alongside and encourage you the whole way.
Pros
After using it for several months, I still cannot get over how easy it is to use. I wish we would have made the jump to this LMS a long time ago.
Cons
The price is a bit high for the non-profit organization I work for, even with a discount.
Alternatives Considered
Microsoft SharePointReasons for Switching to LearnUpon
It allowed my team to all be administrators and have equal access over users and content.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
LearnUpon Customer Experience
Reviewed on 11/09/2019
Good software, but too expensive for our business
Good software, but too expensive for our business
Pros
It is fairly easy to brand and has lots of sensible tools for engaging with your client base
Cons
I needed to be talked through a lot of the tools. The online help & support is okay, but quite difficult to understand
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great onboarding platform
Reviewed on 14/11/2024
Pros
LearnUpon has greatly improved how we manage and deliver educational content, thanks to its ease of setup and administration. Significant improvements in reporting capabilities now provide detailed analytics that aid in decision-making.
Cons
I wish it could integrate more effectively with Microsoft products and systems, as those are our primary tools. Additionally, the process of creating skills paths still needs significant improvement to be more intuitive and user-friendly.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Admin-Friendly Platform with Great Customer Support
Reviewed on 22/06/2020
With a tight timeline to move off of our previous platform, we found the LearnUpon team to be...
With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.
Pros
The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.
Cons
The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.
LearnUpon FAQs
Below are some frequently asked questions for LearnUpon.Q. What type of pricing plans does LearnUpon offer?
LearnUpon offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
LearnUpon's pricing plans cater to organizations of varying sizes and needs, offering three distinct tiers: Essential, Premium, and Enterprise. The Essential plan is suitable for businesses with up to 150 users and includes features such as SCORM and xAPI support, custom branding, live learning, and gamification. Businesses looking to connect their learning strategy with other tools can opt for the Premium plan, designed for 150 to 500 users, which comprises all Essential features and adds multiple language options, Zapier integration, and two-way API access. For larger organizations with 500+ users, the Enterprise plan includes all Premium features, as well as white labeling, Salesforce integration, and enterprise SLA. Contact LearnUpon directly for a price quote.
Q. Who are the typical users of LearnUpon?
LearnUpon has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does LearnUpon support?
LearnUpon supports the following languages:
Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
Q. Does LearnUpon support mobile devices?
LearnUpon supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LearnUpon integrate with?
LearnUpon integrates with the following applications:
ADP Workforce Now, Adobe Connect, Adobe Connect Learning, Bamboo, BambooHR, Dayforce HCM, Deel, Easygenerator, Gmail, Go1, GoTo Meeting, Google Analytics 360, Google Calendar, Google Drive, Google Workspace, Gusto, Gusto, HubSpot CRM, HubSpot Marketing Hub, Intercom, LinkedIn Learning, LinkedIn for Business, Meta for Business, Microsoft Azure, Microsoft PowerPoint, Microsoft Teams, Microsoft Word, Okta, PayPal, Paycor, Paylocity, Personio, SAP SuccessFactors HXM Suite, Salesforce Sales Cloud, Shopify, Slack, Stripe, SurveyMonkey, Twitter/X, UKG Pro, Webex Suite, Workday HCM, Zapier, Zendesk Suite, Zoho Analytics, Zoom Workplace, authorize.net
Q. What level of support does LearnUpon offer?
LearnUpon offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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