About M-Files

The M-Files knowledge work automation platform can be used to support multiple business processes. It helps to instantly find the right information in any context, automate business processes, and enforce information control. Features such as version control, approval processing and secure access control make it easier to manage documents. The platform can also be used for knowledge management providing online collaboration, content and data management.

M-Files increases productivity and improves work quality by making information easy to find and use. M-Files also increases consistency of work and reduces errors by automating workflows and metadata. M-Files enables superior customer experiences through a collaborative workspace. M-Files reduces business risk by ensuring compliance. M-Files enables businesses to realize an ROI of nearly 270%.

M-Files can be integrated with your CRM to better manage customer documents and keep accounts up-to-date. The document management platform can be used to search documents, control access permissions to documents, set up workflows and notifications, improve quality control and manage document reviews. Document collaboration is facilitated with M-Files with co-authoring features and check-in/check-out tools. Log and audit trails can be used to view all edits and revisions.


Key benefits of M-Files

  • Share Multiple File Types: The platform can be used to manage customer documents, project files, drawings and other industry specific documents.

  • Meet Regulatory Compliance: M-Files supports:
    - ISO 9000/9001 and GMP in manufacturing, FDA 21 CFR Part 11 and EU GMP Annex 11 affecting pharmaceutical, medical device and biotech companies, - - ---- HIPAA and related privacy requirements in the medical field,
    - Sarbanes-Oxley, the SEC and the IRS in the accounting and financial services.

  • Images

    M-Files Software - M-Files - Search
    M-Files Software - M-Files - Profile open
    M-Files Software - M-Files - Permissions
    M-Files Software - M-Files - Process maps
    M-Files Software - M-Files - Pinned items
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    M-Files Software - M-Files - Search
    M-Files Software - M-Files - Profile open
    M-Files Software - M-Files - Permissions
    M-Files Software - M-Files - Process maps
    M-Files Software - M-Files - Pinned items

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    Pricing Options

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4.2 /5
    (180)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.1/5
    Customer Support
    4.1/5

    Already have M-Files?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 180
    Verified Reviewer
    Overall rating
    • Industry: Computer Networking
    • Company size: 11–50 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product

    Reviewed on 25/09/2018

    Pros

    I support M-Files for a customer and have found it to be very easy to work with (from an IT-perspective). My customer absolutely loves it. I have to admit, it's a slick product and the idea of having 1 place that indexes all of the content you can throw at it, whether you're in the office or mobile, is amazing.

    Cons

    Really no complaints. I have not had any issue nor has my customer, and they've used it for many years.

    Response from M-Files

    Thank you for sharing about your of M-Files! Please let us know if there is anything we can do to further improve you and your customer's experience with our product.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best application ever!

    Reviewed on 03/07/2018

    Pros

    The posibilite to integrate M-Files with the data of other applications running in the company. So we benefit from the data that we had validated over the years.

    Cons

    Some problems with the length of some of the names documents. there is problem with documents that have more than 250 characters

    Traci
    Overall rating
    • Industry: Management Consulting
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Generally good but would like to see more functionality particularly with search and view

    Reviewed on 01/05/2017

    Single document repository, simplified document retrieval

    Single document repository, simplified document retrieval

    Pros

    Having a single Repository for our documents and not having to save/search by location simplifies things

    Cons

    Adobe DC issues blank/corrupt and/or not saving (but not giving an error). When I add a property of AKA the AKA does not default off the Real Estate & When I then search by AKA the new docs not found (unless I have manually added AKA). Can't add doc to multi-file by file/save as. Can't file/save as/replace e.g. open PDF in Acrobat to edit it must save outside vault then Replace file with. Want more operators in search & view: like, is not =, or, wild card. Want to be able to create a new view directly from a search result. Want ability to split/save multi page PDFs. eg 10 invoices as single PDF we currently have to split/save outside vault first.Manually created permissions are complicated. Need to use windows command `open with for likes of Visio want it to be able to open app by default based on file type. Want more options for notifications. Error msgs do not define the issue clearly. eg `cannot call methods on mftextcontrol prior to initialization; attempted to call method `setToeditMode which we often receive when saving a new document

    Hayati
    Overall rating
    • Industry: Automotive
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    One of the best communication software for bussiness

    Reviewed on 23/05/2019

    Pros

    Integration with outlook is fantastic. I can see who is online or not. It’s beneficial for resolving business issues and breaking the ice within international project teams.

    Cons

    It’s slow if it automatically launches during the start up.

    Jordan
    Overall rating
    • Industry: Facilities Services
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    its okay..

    Reviewed on 03/12/2018

    overall it was not terrible, it could have been more up to date, but it is kinda easy to use as...

    overall it was not terrible, it could have been more up to date, but it is kinda easy to use as long as you have someone to teach you i doubt that you could figure it out on your own.

    Pros

    it`s a great way to keep things in the right place and send in things to your corporate office

    Cons

    it has a out dated look to it, so you have to really get to know the program to understand it completely.

    Showing 5 reviews of 180 Read all reviews

    M-Files FAQs

    Below are some frequently asked questions for M-Files.

    M-Files offers the following pricing plans:

    • Starting from: US$0.01/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact M-Files for details of pricing, licensing, and service options.

    M-Files has the following typical customers:

    51–200, 201–500, 501–1,000, 1,001–5,000

    M-Files supports the following languages:

    Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

    M-Files supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    M-Files integrates with the following applications:

    ArcGIS, AutoCAD, AutoCAD LT, ChronoScan, Docusign, Dynamics 365, Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OpenText Experience Cloud, Salesforce Sales Cloud

    M-Files offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

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