M-Files

About M-Files
M-Files is the leading document management platform for knowledge work automation. It revolutionizes the way knowledge workers handle their processes, from creating and managing documents to automating workflows, collaborating externally, conducting enterprise searches, and ensuring security. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com/schedule-a-demo.
Benefits of using M-Files include:
- 70% improvement in process efficiency and accuracy through the automation of document-centric workflows.
- 65% efficiency in saving documents through automation of document organization and classification.
- 50% faster information retrieval with the help of enterprise search, views, and relationships.
Learn more about M-Files integrations today. The M-Files platform is the ultimate solution for streamlining your business processes. With its powerful features, it allows you to effortlessly locate and utilize crucial information, automate workflows, and maintain strict control over data. M-Files ensures that your documents are managed with precision through version control, approval processing, and secure access control.
Experience a significant boost in productivity and work quality with M-Files, as it eliminates errors and ensures consistency through automated workflows and metadata management. Collaborative workspaces and compliance enforcement also make M-Files the go-to platform for achieving exceptional customer experiences and reducing business risk. The potential ROI of nearly 294% speaks for itself.
Integrate M-Files with your CRM system and witness unparalleled efficiency in managing customer documents and accounts. Take advantage of M-Files' comprehensive document management capabilities, including search functionality, access control, workflow setup, notifications, and document review management. Enable seamless document collaboration with co-authoring features and check-in/check-out tools, all while having full visibility into edits and revisions with log and audit trails.
M-Files supports a range of industries:
• Accounting, Tax & Audit
• Construction & Engineering
• Energy
• Financial Services
• Life Sciences
• Management Consulting
• Manufacturing
Key benefits of M-Files
M-Files provides end-to-end capabilities for the whole knowledge work process:
• Document Automation
• Document Management
• Workflow Automation
• Client Collaboration
• Security & Compliance
• Artificial Intelligence
Easily handle all types of business data from any system:
- M-Files document management platform allows users to effectively manage enterprise information and associated processes in one central location.
- Intuitive search and customizable views make it simple to locate and organize information based on individual preferences.
- Document relationships with business processes facilitate the discovery of relevant information tailored to specific contexts.
Manage permissions automatically:
- Information is safe from unauthorized usage.
- Users' cognitive load decreases when automated rules reduce the need for judgement calls.
Easily perform searches across all connected systems:
- Users can instantly find the right information, regardless of its source.
- Users can access information from any connected system.
Automate the creation of complex documents:
- Experts can minimize manual tasks and focus on more value-adding activities.
- Organizations can scale work through easy re-use of organizational knowledge.
- Users can reduce risk and minimize mistakes through a standardized, compliant way of working.
Improve Microsoft 365 productivity:
- M-Files improves the productivity of knowledge workers within Microsoft 365 environment.
- M-Files runs on Azure, helps simplify the IT landscape and re-uses existing competencies.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best and online data storage repository
Reviewed on 17/07/2023
The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure...
The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure more funding. What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved. Anyone who needs to collaborate with others on documents and provide information should have M-files software on hand. M-files is an excellent tool for consolidating online storage, sharing, and retrieval of papers and digital content.
Pros
The seamless interaction with Microsoft programs is the best-ever feature. This made incorporating the use of M-files into our office routine a breeze. A simple and intuitive graphical workflow designer is also my favorite which makes creating a workflow a little simpler. We were able to set up procedures for modification management and new data management with M-Files.
Cons
We experienced some challenges with the rollout because we had to coach all of the customers, especially those who found it not so easy to use and clean at first.
Response from M-Files
Thank you, Willem, for your thoughtful review and for being a valued M-Files user for over two years! We're glad to hear you appreciate the seamless integration with Microsoft programs and the intuitive graphical workflow designer. It’s great to know that M-Files has been instrumental in streamlining your modification and data management processes.
We acknowledge your feedback regarding the onboarding challenges and the initial user interface experience. These are areas we continuously work to improve, and your insights help us better understand how to enhance usability for all users. Regarding pricing, we understand budget considerations and appreciate your honest input—we’re committed to delivering value that aligns with your investment.
Thank you for your trust in M-Files as a collaborative and efficient document management solution. We're here to support your team as you continue to leverage its full potential. Don’t hesitate to reach out if there’s anything we can assist with!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
At our research firm, M-Files has made it much easier to manage documents.
Reviewed on 24/09/2024
One more big benefit is that it works well with other workflow tools like Microsoft Office, Teams,...
One more big benefit is that it works well with other workflow tools like Microsoft Office, Teams, and Outlook. Version control is important for research projects with many team members and various versions of reports or datasets.
Pros
It has made it much easier for us to organize, store, and find important research files. I don't need complicated folder structures because the metadata-driven method is one of the best parts. It's very easy to find specific research files by keywords, projects, or even the type of document because M-Files lets us tag documents with relevant information. This saves us from having to look through a huge number of directories by hand. Finding and managing important info has become much faster and easier thanks to this feature.
Cons
Experts say the system works great, but new users often have trouble getting the hang of the metadata-driven method and using the platform effectively. Additionally, the customization options are very useful, but they can be too much to handle, especially when trying to make workflows fit the needs of a particular project.
Response from M-Files
Thank you for your feedback! We're thrilled our metadata-driven approach is helping your team organize and find files efficiently. We appreciate your comments on the learning curve and customization options, and we’re working to improve those areas.
It’s great to hear M-Files integrates well with your tools. We’re also committed to enhancing our customer service. Thank you once again for your insights.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mohamed Youssef - Review for M-Files
Reviewed on 09/12/2024
The best ECM tool in the market , it provides too many cool features.
The best ECM tool in the market , it provides too many cool features.
Pros
Simplicity , compared to other tools in the market M-Files has the easiest interface and the best integration capabilities.
Cons
Nothing. It's a perfect product. No cons.
Response from M-Files
Thank you, Mohamed, for your fantastic review of M-Files! We're thrilled to hear that you find it to be the best ECM tool in the market, with its simplicity, user-friendly interface, and excellent integration capabilities standing out. Your acknowledgment of M-Files as a "perfect product" truly means a lot to us.
If you ever have further feedback or ideas on how we can continue to enhance your experience, please don’t hesitate to share. We're excited to keep supporting your work and delivering value through M-Files!

- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A perfect Content Management System
Reviewed on 25/06/2019
For the company right now, M-Files works and Management can access documents easily.
For the company right now, M-Files works and Management can access documents easily.
Pros
M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.
Cons
M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.
Response from M-Files
Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
M-file all your needs for documents managemt
Reviewed on 12/11/2024
M file offers and support various core componemnts like documents control,process automation and...
M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it more powerful and efficient. Its large customers based with fortune global 500 company makes it more famous.
Pros
M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems.
Cons
As you know there are multiple documents managemt application avalible in the market.i personally believe they sould more focus on features and seamless service towards the customers.
Response from M-Files
Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry.
We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!
M-Files FAQs
Below are some frequently asked questions for M-Files.Q. What type of pricing plans does M-Files offer?
M-Files offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact M-Files for details of pricing, licensing, and service options.
Q. Who are the typical users of M-Files?
M-Files has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does M-Files support?
M-Files supports the following languages:
Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does M-Files support mobile devices?
M-Files supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does M-Files integrate with?
M-Files integrates with the following applications:
ArcGIS, AutoCAD, AutoCAD LT, ChronoScan, Docusign, Dynamics 365, Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, OpenText Experience Cloud, Salesforce Sales Cloud
Q. What level of support does M-Files offer?
M-Files offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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