Acuity Scheduling

Acuity Scheduling

4.8 (5,609)
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Online appointment scheduling software and 24/7 assistant.

About Acuity Scheduling

Join the thousands of businesses who have booked millions of appointments already through Squarespace Scheduling! Easily offer appointment booking directly through your website with Squarespace online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Squarespace acts like a superhero for your schedule (with way better taste in capes). Squarespace saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Squarespace's superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Squarespace makes sure it’s not just another tool you have to deal with, manage, or remember to use. Squarespace works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Squarespace even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Squarespace handle the busywork for you — so you can focus on your business.


Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Squarespace Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

  • Images

    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
    View 10 more
    Acuity Scheduling video
    Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
    Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
    Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Acuity Scheduling Software - Generate reports of your income and appointment volumes
    Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
    Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel

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    Reviews

    Overall rating

    4.8 /5
    (5,609)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 5,609
    Cory
    Cory
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Acuity Scheduling is my best pal

    Reviewed on 09/10/2022

    Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It...

    Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate.

    Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.

    Pros

    I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.

    Cons

    I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments.
    For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.

    Alternatives Considered

    Calendly

    Reasons for Switching to Acuity Scheduling

    Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.
    Sara
    Sara
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 5,001–10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy scheduling, integrates calendars and online meetings

    Reviewed on 17/07/2022

    Features like package and discount management, an embeddable design, and support for several time...

    Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

    Pros

    Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

    Cons

    Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

    bulungu
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reliable real-time scheduling solution

    Reviewed on 28/04/2024

    Pros

    I love that the tool offers a reliable, efficient and automated solution in handling schedules in real-time

    Cons

    The tool is quite challenging to new users to set up schedules

    Emily
    Overall rating
    • Industry: Management Consulting
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Acuity Review

    Reviewed on 13/10/2022

    Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to...

    Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

    Pros

    I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

    Cons

    It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

    Alternatives Considered

    Calendly

    Reasons for Choosing Acuity Scheduling

    At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

    Switched From

    Calendly

    Reasons for Switching to Acuity Scheduling

    Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.
    fatma zohra
    Overall rating
    • Industry: Alternative Medicine
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    High Precision Scheduling

    Reviewed on 14/02/2024

    Overall, Acuity Scheduling has greatly satisfied me, and I would suggest it to you as well.

    Overall, Acuity Scheduling has greatly satisfied me, and I would suggest it to you as well.

    Pros

    .
    I was thrilled with how simple it was to set up and incorporate into my website, as well as how easy it was to use this tool for my business. Without a doubt, I would suggest this tool to my business associates.

    Since I'm new to the beauty business, having a simple, approachable, and user-friendly system for my clients to schedule appointments through is essential.
    The colorful and stylish team that created this program is what I adore most about it. I adore how realistic and imaginative they are.

    It should be easy to use, offer excellent customer service and training, be aesthetically beautiful and easily customizable, and be reasonably priced.

    Cons

    Setting availability is subject to the same rules. When shutting off times by day, it can get a little complicated.

    Needless to say, I lost a lot of business since I came across as quite unprofessional and inexperienced.

    Showing 5 reviews of 5,609 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Acuity Scheduling has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Automate.io, Basecamp, Braintree, Capsule, ClassPass, Constant Contact, ConvertKit, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, GoToMeeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Zapier, Zoho CRM, Zoho Flow, Zoom Workplace, iCloud

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Acuity Scheduling.