About Acuity Scheduling

"Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling! Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether your schedule is regular or irregular, you can manage any availability easily.

Acuity acts like a superhero for your schedule (with way better taste in capes). Acuity saves the day for business owners, freelancers, consultants, solopreneurs, and entrepreneurs, so they can get back in control of their businesses, their time, and their calendars—without breaking a sweat.

With automated appointment scheduling, Acuity’s superpowers relieve you of the back-and-forth email grunt-work, and lets your clients see your real-time availability, pick the date and time that works best for them, pay in advance (in-full, via deposit, or not until time of service), and book themselves.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your own desktop, tablet, or phone.

With customizeable everything, Acuity makes sure it’s not just another tool you have to deal with, manage, or remember to use. Acuity works seamlessly in the background of your business, helping you look professional and get results. You can be as picky or nonchalant as you want with the level of flexibility your business needs. Have different offices that operate on different schedules? Got you covered. Want different staff members to have different calendars? No problem. Need everything to match, almost as if you built the software yourself? You got it! (After all, everyone knows that a true superhero doesn’t take the credit.)

Whether you’re booking hourly appointments, doing phone consultations, selling classes that students need to sign up for, or anything else that involves you selling your time, don’t put yourself at the mercy of hundreds of clients constantly badgering your inbox or your telephone.

Acuity even helps you eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Let Acuity handle the busywork for you — so you can focus on your business."

Pricing starting from:

US$15.00/month

  • Free Trial
  • Free Version
  • Subscription
View Pricing Plans

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Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.

  • Get notified each time a new appointment is booked. Acuity Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.

  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.

  • Ask clients to complete intake forms at the time of booking so you have their information gathered and stored, ready for their appointment.

  • Allow clients to view your availability in real time, before self-booking their appointments, paying online and rescheduling in a click, should they need to.

    • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, India, United States

    Supported Languages

    English

    Pricing starting from:

    US$15.00/month

    • Free Trial
    • Free Version
    • Subscription
    View Pricing Plans

    Compare with Popular Alternatives

    Images

    Access Acuity Scheduling across multiple devices
    Access Acuity Scheduling via native mobile apps for iPhone and Android
    Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
    Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
    View and manage appointments on a color-coded calendar, with day, week and month views
    View and manage appointments on a color-coded calendar, with day, week and month views
    Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
    Manage staff schedules from different locations
    Generate reports of your income and appointment volumes
    View 10 more
    Acuity Scheduling video Acuity Scheduling screenshot: Access Acuity Scheduling across multiple devices Acuity Scheduling screenshot: Access Acuity Scheduling via native mobile apps for iPhone and Android Acuity Scheduling screenshot: Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar Acuity Scheduling screenshot: Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message Acuity Scheduling screenshot: View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling screenshot: View and manage appointments on a color-coded calendar, with day, week and month views Acuity Scheduling screenshot: Embed a branded appointment scheduler directly into your website and let clients book appointments themselves Acuity Scheduling screenshot: Manage staff schedules from different locations Acuity Scheduling screenshot: Generate reports of your income and appointment volumes

    Features

    Total features of Acuity Scheduling: 106

    • API
    • Accounting Integration
    • Activities Booking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Notes
    • Branch Optimisation
    • Business Coaching
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Colleges / Universities
    • Confirmation/Reminders
    • Consent Management
    • Credit Card Processing
    • Customer Activity Tracking
    • Customer Database
    • Customisable Branding
    • Customisable Forms
    • Customisable Questions
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Discount Management
    • Driver Scheduling
    • Electronic Payments
    • Email Invitations & Reminders
    • Email Management
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • For Accountants
    • For Mental/Behavioral Health Practices
    • For Salons and Spas
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Inventory Management
    • K-12
    • Life Coaching
    • Maintenance Scheduling
    • Member Management
    • Membership Management
    • Microsoft Outlook Integration
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Provider Practice
    • Multiple User Accounts
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Patient Intake
    • Patient Management
    • Patient Scheduling
    • Payment Processing
    • Performance Metrics
    • Practice Management
    • Progress Tracking
    • Purchasing & Receiving
    • Real-time Scheduling
    • Real-time Updates
    • Recruitment Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management
    • Room Booking
    • Rules-Based Scheduling
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling
    • Single Provider Practice
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Subscription Management
    • Team Calendars
    • Template Management
    • Third Party Integrations
    • Treatment Packages
    • Web Forms
    • Website Integration
    • iCalendar Support

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    Reviews

    Overall rating

    4.8 /5
    (4,675)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have Acuity Scheduling?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 4,675 Read all reviews
    Showing 5 reviews of 4,675
    Rashidat O.
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Checks all my boxes

    Reviewed on 21/10/2019

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one...

    I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

    Pros

    I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

    I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

    There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

    Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

    Cons

    I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

    Nea D.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    One Stop Scheduling Tool

    Reviewed on 14/01/2021

    Acuity continues to expand and refine the scheduilng features and options it offers it's users . I...

    Acuity continues to expand and refine the scheduilng features and options it offers it's users . I use this platform for one on one meetings, group sessions, classes and multi-day events. I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful. Any glitches I have had have really just been a learning curve - the more I learn, the easier it has been to get the results I want. Totally a great tool for coaches and trainers.

    Pros

    Acuity is a great tool for scheduling individual sessions, as well as classes and packages for coaching or events. It is easy to use as an administrator, but what makes it great, is that it is easy and very familiar to users - people "Get It" pretty quick!

    Cons

    The way to set up coaching packages is good for the owner, but totally not user friendly. The client gets a code to be able to redeem their coaching classes. I would love for this to be easier and less burdensome on the clients. Also I would love a way for the administrator to be able to set up a client account/portal for the client...rather than having to push back to have them set up. Any steps that require client action - is a negative experience....

    Raymond R.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Scheduling\appointment maker

    Reviewed on 03/03/2021

    So far it's been a great introduction and beginning of a long relationship ahead. I'm now and to...

    So far it's been a great introduction and beginning of a long relationship ahead. I'm now and to free up some time for other things needing done while a aquity works for me!

    Pros

    I love that you can integrate into current platforms and social media business tools and calenders with little or no effort on my behalf. Love the pricing and services template to record the services you offer and prices. Also allows customers to create their own appointment using your service template line items, and you can choose certain services to be only privately accessed by me that you can change easily anytime. Alerts you by email if you daily, weekly or monthly schedule and appointments whichever cycle you prefer

    Cons

    There's really nothing that I can say I dislike about aquity, there's still alt I have to learn that I'm positive will only cause me to like this software even more. Such as intregating into my Google business booking tool and my website booking tool. I know that you can do this already I'm just not tech savvy enough to be able to do it.

    Mike S.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Unsuitable if certainty and speed are required

    Reviewed on 05/04/2020

    The interface is not suitable for use in a fast-paced customer-facing environment, where certainty...

    The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.

    Pros

    The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.

    Cons

    Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here

    Josephine K.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best alternative to Mindbody

    Reviewed on 24/12/2020

    I spent a month going through different software demos in the health and wellness sector. I knew I...

    I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!

    Pros

    What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.

    Cons

    I wish there was a way that clients could carry positive and negative balances on their accounts.

    Showing 5 reviews of 4,675 Read all reviews

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    • Starting from: US$15.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    A 14-day free trial is available, after which Acuity is available for the following tiered prices: Freebie: $0 Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

    We do not have any information about Acuity Scheduling features

    Acuity Scheduling has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Acuity Scheduling supports the following languages:

    English

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Braintree, Constant Contact, ConvertKit, Drip, Facebook, FreshBooks, GoDaddy Website Builder, GoToMeeting, Google Analytics, Google Calendar, Google Meet, Google Workspace, Join.Me, LeadPages, Mad Mimi, Mailchimp, Microsoft 365, Microsoft Outlook, PayPal, Pipedrive, QuickBooks Online Advanced, Quickbooks Online, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, Wix, WordPress, Wufoo, Xero, Zapier, Zoom Meetings & Chat

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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