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About Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card. Teams can offer appointment booking directly through the website with Acuity Scheduling. Clients worldwide or local can schedule appointments online, complete custom forms, and pay with a credit card, online 24/7. Whether the schedule is regular or irregular, administrators can manage any availability easily.

]With automated appointment scheduling, Acuity Scheduling relieves teams of the back-and-forth email grunt-work, and lets clients see real-time availability, pick the date and time that works best for them, pay in advance, in-full, via deposit, or not until time of service, and book themselves. A responsive scheduling page means that clients can book appointments from desktop, tablet, or phone. Operators can also manage appointments directly from an individual's desktop, tablet, or phone.

Acuity Scheduling works in the background of the business, helping brands look professional and get results. Have different offices that operate on different schedules? Got it covered. Want different staff members to have different calendars? No problem. Acuity Scheduling helps operators eliminate no-show appointments with automatic text message and e-mail reminders to clients.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Acuity Scheduling

  • Embed an appointment booking calendar on your website to offer clients a seamless booking experience.
  • Get notified each time a new appointment is booked. Squarespace Scheduling will automatically update iCloud, Outlook, Google and Office 365 calendars.
  • Send branded, customized appointment confirmations, reminders and follow-ups automatically by either email or SMS text message to reduce no-shows and encourage repeat bookings.
  • Ask clients to complete intake forms at the time of booking so teams have the information gathered and stored, ready for appointment.
  • Allow clients to view your availability in real time, before self-booking appointments, paying online and rescheduling in a click, should they need to.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Countries available

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

    Supported Languages

    English, French, German, Italian, Japanese and 2 others

    Pricing starting from:

    US$20.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Acuity Scheduling Software - Acuity Scheduling calendar
    Acuity Scheduling Software - Acuity Scheduling appointment selection
    Acuity Scheduling Software - Acuity Scheduling reporting
    Acuity Scheduling Software - Acuity Scheduling appointment calendar
    Acuity Scheduling Software - Acuity Scheduling appearance personalization
    View 6 more

    Features

    Total features of Acuity Scheduling: 132

    • API
    • Accounting
    • Accounting Integration
    • Activities Booking
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Branch Optimisation
    • Business Coaching
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Communication Management
    • Confirmations/Reminders
    • Consent Management
    • Contact Database
    • Credit Card Processing
    • Customer Database
    • Customer Support
    • Customisable Branding
    • Customisable Forms
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Data Security
    • Discount Management
    • Document Management
    • Driver Scheduling
    • EDI
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • Fitness Plan
    • For Accountants
    • For Barbershops
    • For Dance Studios
    • For Financial Institutions
    • For Martial Arts
    • For Medical Spas
    • For Optometrists
    • For Photography Studios
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Forms Management
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Health Coaching
    • Inventory Management
    • Invoice Processing
    • K-12
    • Life Coaching
    • Maintenance Scheduling
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multi-Physician
    • Multiple Appointment Types
    • Multiple User Accounts
    • No-Show Tracking
    • On Call Scheduling
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Scheduling
    • Patient Intake
    • Patient Management
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing
    • Performance Metrics
    • Pet Grooming
    • Physician Management
    • Progress Tracking
    • Promotions Management
    • Purchasing & Receiving
    • Real-Time Notifications
    • Real-Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Rescheduling
    • Resource Scheduling
    • Revenue Management
    • Room Booking
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Scheduling
    • Self Service Portal
    • Social Media Integration
    • Sport Coaching
    • Student Management
    • Task Management
    • Team Calendars
    • Template Management
    • Third-Party Integrations
    • Timer
    • Treatment Packages
    • Virtual Meetings
    • Web Forms
    • Website Integration
    • iCalendar Support

    Alternatives

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    GlossGenius

    4.8
    #3 Alternative to Acuity Scheduling
    GlossGenius is a booking and payment app for beauty and wellness professionals. With a custom website, card readers,...

    Mindbody

    4.0
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    Overall rating

    4.8 /5
    (5,727)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    97%
    recommended this app
    Sort by

    5727 Reviews for UK Users

    Shari
    Shari Show more details
    Overall rating
    • Industry: Retail
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Scheduling like never before. The shift to efficient scheduling comes with Acuity Scheduling.

    Reviewed on 05/03/2025

    I find it really easy to use Acuity Scheduling when am scheduling for meetings whether with work...

    I find it really easy to use Acuity Scheduling when am scheduling for meetings whether with work colleagues or with my clients. It is very easy to use and takes less time to schedule especially with the auto scheduling function. Acuity Scheduling has offered me the most impeccable experience i would ever ask for.

    Pros

    Acuity Scheduling has an auto scheduling feature that makes it easy to schedule for meetings automatically without my intervention. I like how well designed the user interface is and how easy it makes to interact with all the available features. Acuity Scheduling also has automated notifications and reminders that keep me on alert to never forget a scheduled meeting.

    Cons

    For the long period i have used Acuity Scheduling, i have not come across anything I don't like. All features are outstanding.

    Mandy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Beginner friendly- mostly

    Reviewed on 15/03/2025

    It has been very easy to integrate to a basic website with email notification

    It has been very easy to integrate to a basic website with email notification

    Pros

    Ability to manage the daily schedule to prevent big gaps between appointments

    Cons

    It wasn’t as easy to learn as I would like

    Kelly
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Honest Review

    Reviewed on 16/01/2025

    I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site.

    I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site.

    Pros

    The scheduling was easy for the clients.

    Cons

    The lack of options to create a one-of-a-kind booking site.

    Alternatives Considered

    GlossGenius

    Reasons for Switching to Acuity Scheduling

    It fits my business needs more than Acuity
    Loyla
    Overall rating
    • Industry: Individual & Family Services
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Extremely satisfied

    Reviewed on 14/10/2025

    I am a long time user of Acuity and find it to be everything I need. I’m consistently pleased with...

    I am a long time user of Acuity and find it to be everything I need. I’m consistently pleased with the product.

    Pros

    Acuity scheduling is very intuitive and well organized. The features are easy to use and very customizable.

    Cons

    The newest update has several prompts for the customer to book and pay directly through the app, allowing Acuity to collect another fee in the process.

    Kat
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Scheduling client appointments made easy!

    Reviewed on 10/09/2024

    Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I...

    Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I struggled with the follow up emails that would auto change sometimes. But scheduling was a breeze.

    Pros

    I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create

    Cons

    Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program

    Alternatives Considered

    Othership

    Reasons for Switching to Acuity Scheduling

    Price and featured items were a big piece in why we chose Acuity

    Acuity Scheduling FAQs

    Below are some frequently asked questions for Acuity Scheduling.

    Acuity Scheduling offers the following pricing plans:

    Acuity Scheduling has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Acuity Scheduling supports the following languages:

    English, French, German, Italian, Japanese, Portuguese, Spanish

    Acuity Scheduling supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Acuity Scheduling integrates with the following applications:

    AWeber, ActiveCampaign, Basecamp, Capsule, ClassPass, Constant Contact, Drip, Drupal, FreshBooks, GoDaddy Website Builder, GoTo Meeting, Google Analytics 360, Google Calendar, Google Meet, Google Workspace, Highrise, Instagram, Join.Me, Joomla, Kit, Leadpages, Mad Mimi, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, PayPal Enterprise Payments, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, ReferralCandy, Salesforce Platform, Shopify, Simplero, Square Payments, Squarespace, Stripe, UpLaunch, Wix, WordPress, Wufoo, Zapier, Zoho CRM, Zoho Flow, Zoom Workplace, iCloud

    Acuity Scheduling offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Acuity Scheduling.

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