vcita
About vcita
vcita is a powerful all-in-all app, designed to help you manage your business and schedule, interact with your clients better, and save valuable time.
It includes all the tools you need to streamline your day-to-day:
- Manage your client base with a mobile CRM
- Manage your schedule, appointments and events with an online team calendar
- Invoice clients and manage your income with a payment dashboard
- Capture new leads with a customizable widget on your website
- Send action-driving email campaigns and SMS marketing
- Offer clients a personal client portal where they can book, reschedule, pay, fill forms, share files and more
ONLINE SCHEDULING
Say goodbye to time wasted and frustrated customers, and say hello to effortless online scheduling. Let clients schedule a free consultation, book and pay for services, and register for events online - 24/7 from any device. vcita comes with a customizable scheduling page where clients can view your services and up-to-date availability, as well as a personal client portal for each client. Add vcita to your website, email and social media - and get double the bookings in half the time.
CLIENT MANAGEMENT
Keeping clients at your fingertips is made easy with a 360-degree view of your customer communications, accessible from any device. Designed with small businesses in mind, vcita helps you organize, track and manage your client conversations. You'll be able to add clients on-the-fly, initiate new conversations in a single click, review client history across the board, track appointments and payments, add notes and tags, automate follow-ups and so much more.
ONLINE PAYMENTS
vcita makes it simple and secure to collect credit card and PayPal payments online 24/7 from any device. You can add payment buttons and forms to your website, email or social media, and funds will be deposited directly to your bank or PayPal account with no additional transaction fee. A friendly dashboard lets you view clients' payment history, issue branded invoices and track payment status in real time.
It even comes with a mobile app for Apple and Android, helping you take your business on-the-go, amaze clients with immediate responses - even after business hours - manage your team schedule while out-of-office and so much more.
Key benefits of vcita
Manage your business with an all-in-one business app:
* Mobile CRM - manage your clients, take notes, mark for follow-up and respond to client requests while on-the-go
* Calendar management - manage your business schedule, appointments and events, all in-sync with your existing calendar
* Billing & invoicing - create and email branded invoices and track your business income with a centralized dashboard
Let clients take action online 24/7:
* Online scheduling - invite clients to set appointments, book services and register for events & classes online from any device
* Online payments - let clients pay for your services online, accept any credit card or PayPal and issue branded invoices
* Client portal - keep clients engaged with a 24/7 personal client portal where they can book, reschedule, pay, fill forms, share files and more
Step up your marketing and generate more business:
* Lead capturing - enhance your website with an actionable widget that captures more clients and increases customer satisfaction
* Your business page - generate more interaction and revenue with a beautiful, mobile-friendly landing page to showcase your services and engage clients
* Email campaigns - create beautiful, action-driving emails to get more business & bookings from clients and prospects
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Avis vcita
Reviewed on 26/10/2023
it is a very good software because of its user interface which is also easy to use and even for a...
it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans
Pros
I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features
Cons
What I didn't like about this software is that certain features require upgrades to premium plans
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 13/12/2022
I needed a way for a small team to organize group classes, private appointments and lessons,...
I needed a way for a small team to organize group classes, private appointments and lessons, communications with clients, and invoicing all in one tool. This does almost 95% of what I need, in one location.
Pros
It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.
Cons
When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Vcita is a great option
Reviewed on 25/09/2024
Pros
Vcita offers many great features. I was eager to user the software because it truly is an all in one business management software. It offers payment collections that can be linked to my paypal and stripe accounts. It also allows my business to schedule appointments integrated via my google account.
Cons
Although the features are worth it, The almost $60 price point is simply not feasible for my business at this time. The free trial however was a nice introduction to how Vcita can a improve my business.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get it!
Reviewed on 19/12/2022
Vcita has seriously freed up so much of my time with the automation and client portal. Now the...
Vcita has seriously freed up so much of my time with the automation and client portal. Now the client no longer have to call for a copy of their documents, they can just login and grab
Pros
It’s too much to like. I like Everything about the software.
Cons
There’s nothing I really don’t like about the software.
Alternatives Considered
ShareFile VDRReasons for Choosing vcita
Vcita offered everything I needed in one packageSwitched From
HubSpot CRMReasons for Switching to vcita
Vcita integrations were better.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Vcita Review Transcend Company
Reviewed on 11/03/2021
Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly...
Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly believe they do not shy away from what could improve the product. I would be great to see their engineering team increase in compacity to provide some customer wish list items
Pros
Simple to use, simple for a team to grasp and implement and generally speaking relikable
Cons
The abilities to customize the software
Alternatives Considered
Salesforce Sales CloudReasons for Choosing vcita
Method was just not user friendly in any waySwitched From
Method CRMReasons for Switching to vcita
Price, the value to cost was a hands down easy decisionvcita FAQs
Below are some frequently asked questions for vcita.Q. What type of pricing plans does vcita offer?
vcita offers the following pricing plans:
- Starting from: US$35.00/month
- Pricing model: Subscription
- Free Trial: Available
vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling & event registration, online payments, and more advanced features ($29/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($54/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($93/month*) *Annual subscription pricing
Q. Who are the typical users of vcita?
vcita has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does vcita support?
vcita supports the following languages:
Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish
Q. Does vcita support mobile devices?
vcita supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does vcita integrate with?
vcita integrates with the following applications:
Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Workplace
Q. What level of support does vcita offer?
vcita offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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