amoCRM Overview
What is amoCRM?
amoCRM is the world's first messenger-based sales solution. It excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Plus managers love our analytics, reporting and automation capabilities.
Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small, and medium businesses.
With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android.
We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours.
amoCRM Overview
Pricing
Pricing options
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
amoCRM Features
Screenshots
amoCRM Reviews for UK Users
amoCRM Reviews for UK Users
Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
It Is For You
I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Excel vs amoCRM
Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.
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Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration
Pros
I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.
I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.
I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.
I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.
Cons
Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.
It Is For You
I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.
Pros
I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.
Cons
Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.
Response from QSOFT
Hey Ahmed,
Thanks for your feedback!
Not very intuitive software
You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.
Pros
It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.
Cons
It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.
Excel vs amoCRM
Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.
Response from QSOFT LLC
Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!
The platform supports working with popular social networks
Pros
I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.
Cons
Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.
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amoCRM Pricing
amoCRM Pricing
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
14-day free trial, no credit card required.
Base: $15 per user, per month
Advanced: $25 per user, per month
Enterprise: $45 per user, per month
Plans are billed annually.
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amoCRM Features
amoCRM Features
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Categories
Categories
Video Tutorials
Video Tutorials
Additional information for amoCRM
Additional information for amoCRM
Key features of amoCRM
- Bulk edit
- Chatbot
- Custom tags
- Digital pipeline
- Email tracking
- Follow-up sequences
- KPI & dashboard
- Performance tracking
- Tags
- VoIP integration
- Webhooks
- iOS & Android mobile app
Benefits
amoCRM FAQs
amoCRM FAQs
Below are some frequently asked questions for amoCRM.
Q. What type of pricing plans does amoCRM offer?
amoCRM offers the following pricing plans:
Starting from: US$15.00/month
Pricing model: Subscription
Free Trial: Available
14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually.
Q. What are the main features of amoCRM?
amoCRM offers the following features:
- Bulk edit
- Chatbot
- Custom tags
- Digital pipeline
- Email tracking
- Follow-up sequences
- KPI & dashboard
- Performance tracking
- Tags
- VoIP integration
- Webhooks
- iOS & Android mobile app
Q. Who are the typical users of amoCRM?
amoCRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does amoCRM support?
amoCRM supports the following languages:
English, Russian, Spanish
Q. What type of pricing plans does amoCRM offer?
amoCRM has the following pricing plans:
Subscription
Q. Does amoCRM support mobile devices?
amoCRM supports the following devices:
Android, iPhone
Q. What other apps does amoCRM integrate with?
amoCRM integrates with the following applications:
Akita, JivoChat, Kixie, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Zendesk
Q. What level of support does amoCRM offer?
amoCRM offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.
It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.