Sisense

4.5 (380)
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BI & dashboard software for multiple, large data sets

About Sisense

The Sisense data & analytics platform makes it incredibly easy to mashup data from across your entire data landscape and transform it into powerful, actionable analytics applications that can be embedded anywhere. From innovative startups to global brands like GE, Wix, Nasdaq, and Philips, thousands of organizations worldwide use Sisense to accelerate innovation and drive digital transformation by embedding Sisense into their businesses.

Whether your data is in the cloud, on-prem, or a mix of both, Sisense gives you everything you need to successfully deliver on your analytics application strategy today, allowing you to:

-Securely connect and ingest data into cloud data warehouses to create a single store for your data.

-Mashup data from dozens of sources for a complete view of your business.

-Leverage a combination of live or cached data models to optimize performance and manage resource utilization.

-Build beautiful visualizations and actionable application components using the robust library of integrated widgets and certified add-ons.

-Develop and white-label with ease using a full suite of APIs and developer toolkits.

-Differentiate products and services with fully integrated, white-label analytics in the office or on mobile devices for users on the go.

Whether you are trying to increase analytic maturity of the internal operations of an organization or trying to improve an organization’s products and services by infusing them with analytics, the Sisense Single-Stack approach gives you everything you need to move from complex data to branded, embedded analytics that your users will love. Sisense helps you go beyond the dashboard from web portals to custom applications — even chatbots and Alexa — all while delivering industry-leading customer service and the lowest TCO at scale.


Key benefits of Sisense

PRODUCT STRATEGY
Business users, analysts, engineers, and developers collaborate on one platform to drive digital transformation both within and outside the organization.

FUTURE PROOF ARCHITECTURE
A containerized, microservices architecture alongside our Windows offering supports modern DevOps with single to multi-tenant deployments on any cloud, on-prem or managed service solution.

ANALYZE ALL YOUR DATA AT THE RIGHT TIME
A robust set of tools quickly and securely optimize raw data to insights. Connect live to cloud data warehouses or easily mashup and cache disparate data for performance and ease-of-use.

AI THROUGHOUT
Sisense's AI capabilities accelerate the manual and time-consuming process of data preparation and surface new insights and hard to detect patterns in data to all users without advanced skills. Deliver custom models using SQL, Python, and R.

DEVELOPER EXPERIENCE
An extensive suite of APIs and Developer Toolkits deliver incredible flexibility to rapidly launch integrated embedded analytics tailored to specific business requirements.


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Reviews

Overall rating

4.5 /5
(380)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 380
Carlos Eduardo
Carlos Eduardo
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Constant data analysis with Sisense

Reviewed on 27/01/2023

Sisense is a data collection and visualization tool that allows our company to understand a broader...

Sisense is a data collection and visualization tool that allows our company to understand a broader picture of everything that is happening, through its system of tools Sisense manages to regroup data from all our extensions and allows us to centralize them in one place, giving us a different view to change the perspective and focus of the company, managing to focus on the issues that can really make us more productive.

Pros

The amount of data that can be uploaded to Sisense is incredibly large and at an amazing speed, speeding up processes and allowing our employees to get results and reports much faster than before using the tool. The architecture of the tool is very well crafted and has the API Rest option to gain access from outside without much trouble. Depending on its chip methodology the tool is usually faster than its competitors. The Sisense data collection and analysis system is one of the best tools you will find in the market, with a great adaptability to all processes and quite detailed management reports. Its cost is too high the truth, although its functionality is very good, we do not recommend it to small companies, its customer service department is always active and with quick and clear solutions.

Cons

Some instability can be noticed in some data cubes when they are a bit overloaded which visually does not look the best. Some problems also occur in the tool's accessories that are often used. Despite being a quite usable tool we still find that the costs are a bit high compared to the competition, we believe that the subscription plans should be reevaluated.

Denis
Denis
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High performance and great usability

Reviewed on 18/02/2019

Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics...

Our company developed an OEM and white-labeled version of Sisense, providing advanced analytics mostly for retail companies in Brazil. Our clients are very satisfied with our solution, and we are growing fast supported by Sisense.

Pros

High performance with huge amounts of data and multiple tables, scalability for thousands of users, very simple to create and publish advanced data models and dashboards, no need to pre-aggregate data, no need to use additional ETL tools or to create an external and expensive data warehouse. Support is fantastic, if required they would literally access your server and take control of mouse and keyboard to help you solve any problem or to create any thing.

Cons

There is always room to improve and Sisense use to release new versions and functionalities every quarter or so, but I can say I am pretty satisfied and impressed so far.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Powerful tool, not a great fit for everyone.

Reviewed on 24/02/2022

Overall, our team decided to part ways with Sisense for more flexible and cost-effective options....

Overall, our team decided to part ways with Sisense for more flexible and cost-effective options. We can certainly see the value, but perhaps it makes more sense for much larger companies with more staff specifically focused on embedded BI, perhaps as a full department.

Pros

When adopted, Sisense met the criteria we had set out for embedded analytics for our end users and some internal business analytics. The pricing was initially agreeable.

Cons

When exploring options, it was suggested to be low/no-code, which was not the case. As we got the ball rolling, we found their tools and visuals to be powerful, but very hard to customize, format, and match our brand. Support was one of the worst aspects. Many issues we brought up that blocked full deployment were not prioritized and left us seeing it as very overpriced for our use-case and business needs.

Courtney
Courtney
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform with even greater customer service

Reviewed on 08/02/2018

As a company, we have been able to refine our data analytics and business intelligence offerings...

As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Pros

The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Cons

Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

Nick
Nick
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sisense is a great tool that has advanced our BI capabilities significantly

Reviewed on 30/08/2018

The front end is easy to work with and can produce impressive looking metrics within a very short...

The front end is easy to work with and can produce impressive looking metrics within a very short space of time. Users love the way the platform looks and find the agility in terms of filtering provides insights which they wouldn't have looking at figures stored and presented in their traditional ways (in spreadsheets). Pulse alerts mean that some users only look at the data when it's needed - which is helpful for those employees in the business who aren't going to be spending time analysing the data themselves. The Elasticube manager (~back end) is pretty easy to work with once you get used to it and you understand the required behaviours when making changes. The possibility to write SQL statements in the Elasticube manager is a huge enabler and this functionality makes it much easier to produce the data we require - in comparison to some other BI tools which sometimes have more ~"specialised" language or custom expressions / formulas that are difficult / not so intuitive to work with. There is always room for improvement and there are features that you would expect to be available that are not. I suppose though one of the good things about Sisense is that there is an active community around the tool - where plug-ins, work-arounds and feature requests are logged and discussed.

Pros

User experience. People are always impressed when new dashboards are made available due to the excellent look and feel.

Cons

When working in the Elasticube manager there is no way to download the data, you always have to go into Sisense and create a dashboard and widget for the data you want to examine. This makes it more time consuming than it should be to test and validate the data in the Elasticube manager.

Showing 5 reviews of 380 Read all reviews

Sisense FAQs

Below are some frequently asked questions for Sisense.

Sisense offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Sisense has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Sisense supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

Sisense supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Sisense integrates with the following applications:

AdRoll, Adobe Analytics, Adobe XD, Airtable, Alation, Amazon Redshift, Amazon S3, Apache Hive, AppsFlyer, Asana, Azure Active Directory, Azure Cosmos DB, Box, Braintree, Chatter, Chatter, Couchbase Server, Desk.com, Dremio, Dropbox Business, Dynamics 365, Exact Online, Exact Online, Exasol, Freshdesk, Front, GitHub, Gmail, Google Ads, Google Analytics 360, Google Calendar, Google Cloud, Google Contacts, Google Drive, Google Sheets, Greenhouse, Help Scout, Heroku, Hive, HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, IBM Db2, Improvado, Instagram, Intercom, Iterable, Jira, Kantata, Klaviyo, Lever, Magento BI, Mailchimp, MariaDB, Marigold Engage by Sailthru, Marin Software, MarkLogic, Marketo Engage, Marketo Sales Connect, Meta for Business, Microsoft Dynamics GP, Microsoft Excel, Microsoft SharePoint, Mixpanel, MongoDB, MySQL, Naveego, NetSuite, Optimizely, Oracle Business Intelligence, Oracle Eloqua Marketing Automation, Outbrain, PayPal, PayPal Commerce Platform, PostgreSQL, PrestaShop, Presto, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Desktop Premier, QuickBooks Desktop Pro, QuickBooks Desktop for Mac, QuickBooks Online, QuickBooks Online Advanced, Recharge, Recurly, Redis Enterprise, SAP Business ByDesign, SAP Business One, SAP Fieldglass, SAP HANA, SAP HANA Cloud, Sage Intacct, Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Platform, Salesforce Sales Cloud, SalesforceIQ, SendGrid, ServiceNow, Shopify, Snowflake, Splunk Cloud, Splunk Enterprise, Splunk Insights, Spree, Stripe, SurveyMonkey, Taboola, Twitter/X, UserVoice, Veeva CRM, Vertica, WooCommerce, Workday HCM, Xero, Yellowbrick, ZenDesk Chat, Zendesk Suite, Zendesk Suite, Zuora

Sisense offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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