--- description: Learn how PayPal can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PayPal. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PayPal Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PayPal](/software/91263/paypal) # PayPal Canonical: https://www.getapp.co.uk/software/91263/paypal Page: 1 / 1063\ Next: [Next page](https://www.getapp.co.uk/software/91263/paypal?page=2) > PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results. > > Verdict: Rated **4.6/5** by 26555 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PayPal • PayPal helps customers pay any way they want from anywhere. Let users pay now, pay later, or offer subscriptions or global and local payment options. • Send payments to contractors or vendors directly from the account with PayPal. • The network securely processes multiple transactions each month. It helps protect business and customers against fraud with global reach and fraud protection technology of PayPal. • Users can access funding, drive sales and conversion with shopper insights, and connect with new marketplaces. • With the platform, users have tools and resources required for reporting, analytics, shipping, and cash management tools from a single dashboard. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26555 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Anomaly Detection - Authentication - Barcode/Ticket Scanning - Billing & Invoicing - Billing Portal - CRM - Cash Management - Check Fraud Detection - Compliance Management - Contact Database - Credit Card Processing - Customisable Dashboard ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) ## Related Categories - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) - [Fraud Management Software](https://www.getapp.co.uk/directory/13/financial-fraud-detection/software) - [Retail Management Software](https://www.getapp.co.uk/directory/198/retail-management/software) - [Reporting Tools](https://www.getapp.co.uk/directory/931/analytics-reporting/software) - [Recurring Billing Software](https://www.getapp.co.uk/directory/1591/recurring-billing/software) ## Alternatives 1. [Stripe](https://www.getapp.co.uk/software/91015/stripe) — 4.6/5 (3363 reviews) 2. [Square Point of Sale](https://www.getapp.co.uk/software/91016/square-point-of-sale) — 4.6/5 (3032 reviews) 3. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8493 reviews) 4. [NetSuite](https://www.getapp.co.uk/software/9137/netsuite) — 4.2/5 (2057 reviews) 5. [Epos Now](https://www.getapp.co.uk/software/106871/epos-now) — 3.8/5 (727 reviews) ## Reviews ### "A great online payment tool with room for improvement" — 4.0/5 > **Cristin** | *3 July 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: PayPal is incredibly convenient because it is widely accepted by almost every online store, making check out fast and easy. I feel very secure using it since I don't have to share my credit card details with multiple websites, and the mobile app is simple to navigate for everyday shopping and paying back friends. > > **Cons**: The transaction fees and currency conversion rates are quite expensive, especially for international payments. I also find the app a bit cluttered with unnecessary features, and it is very frustrating trying to reach a real person and customer support when you have a payment dispute or an issue. > > Overall, PayPal is a reliable and highly convenient tool for everyday online shopping and quick money transfers. It offers great Peace of mind regarding security since it keeps financial details hidden from merchants. However, the high transaction fees for international payments and the difficulty in reaching helpful customer support when an issue arise prevent it from being perfect. It's a solid essential service with some clear areas that need improvement ----- ### "Reliable for Small Businesses, but Fees Add Up Quickly" — 5.0/5 > **Briana** | *12 June 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: PayPal is easy to use and widely recognized by customers, which makes collecting payments simple and convenient. I appreciate that many customers already have PayPal accounts and feel comfortable using the platform. Creating invoices is straightforward, and funds are generally available quickly, especially if you have the PayPal debit card linked to your account. The integration with online platforms and the ability to accept multiple payment methods have been helpful for running my small business. > > **Cons**: The transaction fees can become expensive, especially for small businesses with tight profit margins. Customer service experiences have been inconsistent, and resolving account issues can sometimes take longer than expected. I also found that products like PayPal Working Capital, while convenient, can become costly due to the fixed fees and automatic repayment structure, which may put pressure on cash flow during slower business periods. Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements. I wish the PayPal Credit line had an actual card attached to it- not all merchants can take PayPal Credit online. > > Overall, my experience with PayPal has been very positive. It has provided a reliable and professional way to accept payments, send invoices, and manage transactions for my business. The platform is intuitive, widely recognized, and trusted by customers, which helps increase buyer confidence and makes the payment process smoother. While there is room for improvement in areas such as transaction costs, occasional technical issues, and expanded marketing tools, PayPal has remained a valuable part of my business operations. I would recommend it to other small business owners looking for a convenient and established payment processing solution. ----- ### "Paypal Usage" — 3.0/5 > **Menem** | *12 June 2026* | Paper & Forest Products | Recommendation rating: 7.0/10 > > **Pros**: what i most like about that program is that you can receive any money transactions from anywhere even if it is forbidden in your country as it is a universal tool to send and receive money. > > **Cons**: what i dislike about that program is that the percentage which they take opposite to the money you are withdraw is so big. > > a universal tool for sending and receiving money in any country allover the world but you should calculate the cost of the service. ----- ### "Paypal pros and cons" — 4.0/5 > **Jennifer** | *1 May 2026* | Media Production | Recommendation rating: 7.0/10 > > **Pros**: The platform makes it very straightforward to send and receive payments without needing detailed banking information, just an email address. That simplicity lowers friction for both businesses and customers, especially for invoicing or quick payments. > > **Cons**: The user interface can be frustrating at times. Features and layouts change, and finding specific reports or transaction details is not always intuitive. > > My overall experience with PayPal has been positive due to its ease of use, speed, and wide customer acceptance, which make getting paid simple and efficient. However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks. ----- ### "Reliable Payment Processing with Strong Security" — 4.0/5 > **VINAY** | *30 June 2026* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: What I liked most about PayPal is how simple and secure it makes online payments. The interface is easy to navigate, and sending or receiving payments takes only a few steps. I also appreciate the strong buyer and seller protection features, which add confidence when making online transactions. Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use. Overall, PayPal saves time, reduces payment hassles, and provides a reliable experience for managing online transactions. > > **Cons**: One drawback of PayPal is that transaction and currency conversion fees can be relatively high, especially for international payments. In some cases, account verification or security reviews may temporarily delay access to funds. While the platform is generally reliable, resolving account-related issues through customer support can occasionally take longer than expected. > > Overall, my experience with PayPal has been positive. It provides a secure and reliable way to send and receive payments, making online transactions simple and efficient. The platform is easy to use, works well across different devices, and is accepted by many online businesses. While the fees for some international transactions could be lower, its security, convenience, and broad acceptance make it a dependable payment solution for both personal and professional use. ----- Page: 1 / 1063\ Next: [Next page](https://www.getapp.co.uk/software/91263/paypal?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/91263/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data