--- description: Learn how PayPal can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PayPal. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PayPal Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PayPal](/software/91263/paypal) # PayPal Canonical: https://www.getapp.co.uk/software/91263/paypal Page: 1 / 1059\ Next: [Next page](https://www.getapp.co.uk/software/91263/paypal?page=2) > PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results. > > Verdict: Rated **4.6/5** by 26455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PayPal • PayPal helps customers pay any way they want from anywhere. Let users pay now, pay later, or offer subscriptions or global and local payment options. • Send payments to contractors or vendors directly from the account with PayPal. • The network securely processes multiple transactions each month. It helps protect business and customers against fraud with global reach and fraud protection technology of PayPal. • Users can access funding, drive sales and conversion with shopper insights, and connect with new marketplaces. • With the platform, users have tools and resources required for reporting, analytics, shipping, and cash management tools from a single dashboard. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26455 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Anomaly Detection - Authentication - Barcode/Ticket Scanning - Billing & Invoicing - Billing Portal - CRM - Cash Management - Check Fraud Detection - Compliance Management - Contact Database - Credit Card Processing - Customisable Dashboard ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) ## Related Categories - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) - [Fraud Management Software](https://www.getapp.co.uk/directory/13/financial-fraud-detection/software) - [Retail Management Software](https://www.getapp.co.uk/directory/198/retail-management/software) - [Reporting Tools](https://www.getapp.co.uk/directory/931/analytics-reporting/software) - [Recurring Billing Software](https://www.getapp.co.uk/directory/1591/recurring-billing/software) ## Alternatives 1. [Stripe](https://www.getapp.co.uk/software/91015/stripe) — 4.6/5 (3349 reviews) 2. [Epos Now](https://www.getapp.co.uk/software/106871/epos-now) — 3.8/5 (721 reviews) 3. [Square Point of Sale](https://www.getapp.co.uk/software/91016/square-point-of-sale) — 4.6/5 (3031 reviews) 4. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8461 reviews) 5. [NetSuite](https://www.getapp.co.uk/software/9137/netsuite) — 4.2/5 (2045 reviews) ## Reviews ### "Convenient and Trusted, But Not Without Frustrations" — 5.0/5 > **Robert** | *2 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: I liked that PayPal made payments quick, familiar, and easy for customers. It gave people a payment option they already trusted, which helped make checkout feel smoother and more secure. > > **Cons**: What I liked least about PayPal was the fees and the occasional holds or delays on funds. It can be convenient, but when payments are held or customer support is slow to resolve an issue, it becomes frustrating for a business that needs quick access to its money. > > Overall, my experience with PayPal has been convenient and easy to use. It is familiar to customers, helps make payments feel secure, and works well for quick online transactions. That said, the fees, occasional fund holds, and delays with support can be frustrating, especially for a business that needs reliable access to payments. So overall, it is useful and trusted, but not always the smoothest option from a business standpoint. ----- ### "Simple and Convenient for Everyday Payments" — 5.0/5 > **Verified Reviewer** | *2 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What stands out most for personal use is how simple PayPal makes everyday payments. Sending money to friends or family takes only a few steps, and there is no need to deal with bank details each time. It feels quick and convenient, especially for small day to day transactions. From a value for money perspective, it is useful because basic personal transfers usually do not feel complicated or expensive. It works well for splitting bills, paying for online purchases, or receiving money without any extra effort. Ease of use is probably the strongest part. The app is straightforward, and everything is placed where it is easy to find. Even without much experience, it is easy to understand how to send money, check history, or manage settings. For invoicing, it is handy when requesting money from someone. It gives a clean and simple way to send a payment request, which is useful for informal work or shared expenses. Customer support is available when needed, though most personal users may not need it often. When issues come up, there are clear help options inside the app. Expense and data management is helpful for tracking personal spending. It is easy to look back at past payments, which makes it simple to keep an eye on where money is going or to settle shared costs later. > > **Cons**: What I like least is mainly the fees. Even small transfers can sometimes come with charges, especially if currency conversion is involved or if it is not a straightforward bank funded payment. It can feel a bit frustrating when a simple transaction ends up costing more than expected. Another downside is that account limitations can happen without much warning. In some cases, access to funds or certain features may get restricted temporarily, and the verification process can take time to resolve. ----- ### "Frustrating Experience — Account Blocked Without Warning" — 3.0/5 > **Bartholomew** | *23 April 2026* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Easy to send and receive money internationally. The platform is widely accepted and integrates with many online stores, making transactions convenien > > **Cons**: Account gets blocked without warning and you lose access to your own funds. Customer support is unhelpful and the identity verification process is unnecessarily complicated. > > My experience with PayPal has been largely frustrating. My account was blocked and I could not access my money. When I created a new account, I was told someone else was using my name and had to verify my identity with documents. For a platform handling people's finances, the lack of transparency and poor support is unacceptable. ----- ### "Efficient payment method for ecommerce" — 4.0/5 > **Alicia** | *7 March 2026* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I usually recommend using PayPal for a more secure transaction to my clients. Invoicing is oso way more easier and rarely has errors or bugs. On the personal side I also prefer paying via PayPal, brings more peace of mind not adding you credit and just pay with your email account. > > **Cons**: The transaction fee is quite expensive compared to other payment methods but it safer so, it’s not a big con. > > I’ve been using PayPal since 2016. As a developer I used to work integrated PayPal in software solutions for my clients. Has the best conversion rate (even better than debit card). ----- ### "Reliable for payments but Fees can add up" — 4.0/5 > **Barzakh** | *3 May 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It is very easy to use and quick to setup for the new user with a simple interface that makes sending, receiving and managing payments straightforward. I feel it's invoicing feature is convenient for freelancers allowing me quickly to create and share invoices. PayPal also provide reliable package tracking and basic expense visibility. The most importantly it's global acceptance. > > **Cons**: Transactional and currency conversion fees reduce overall value for money when I doo for international clients. Customer support is a a bit inconsistent when handling disputes. There is small bug and issue i feel is the occasional delay in transfer payment. Expenses and data management features are somewhat limited. > > Overall, Paypal do well in terms of ease of use and accessibility. It is my preferred choice for quick and secure online transection. The invoicing functionality is practical but lacks advanced customization. In term of value for money, the convenience often outweighes the cost, but fee can become significant over time. ----- Page: 1 / 1059\ Next: [Next page](https://www.getapp.co.uk/software/91263/paypal?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/91263/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data