--- description: Learn how Nextiva can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Nextiva. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nextiva Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva) # Nextiva Canonical: https://www.getapp.co.uk/software/91289/nextiva Page: 1 / 38\ Next: [Next page](https://www.getapp.co.uk/software/91289/nextiva?page=2) > AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. > > Verdict: Rated **4.6/5** by 914 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Nextiva • Unifies all customer interactions into one AI-powered platform for voice, video, chat, messaging, social media, and email. • Provides real-time customer insights and sentiment analysis to optimize customer journeys. • Includes pre-built AI capabilities like virtual assistants, bots, and knowledge bases for quick deployment. • Enables workforce optimization with tools for management, scheduling, monitoring, and collaboration. • Offers an open, future-ready architecture that integrates with other systems via APIs and eliminates downtime. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 914 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nextiva - **Location**: Scottsdale, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Basic, Pro, and Enterprise plans are available on a monthly or annual basis. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Agent Interface - Alerts/Escalation - Alerts/Notifications - Audio Calls - Audio/Video Recording - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Benchmarking - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Logging ## Integrations (19 total) - Act\! - Bullhorn ATS & CRM - ConnectWise Automate - Dynamics 365 - Five9 - Google Contacts - Google Workspace - HubSpot CRM - Lotus Notes To Office 365 Migration - Microsoft Outlook - Microsoft Teams - NetSuite - Nextiva Contact Center - Oracle Sales - ServiceNow ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software) - [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software) ## Alternatives 1. [VoIP.ms](https://www.getapp.co.uk/software/2035391/voip-ms) — 4.8/5 (697 reviews) 2. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10898 reviews) 3. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews) 4. [Zoom Workplace](https://www.getapp.co.uk/software/111633/zoom) — 4.6/5 (14500 reviews) 5. [Telnyx Suite](https://www.getapp.co.uk/software/116979/telnyx) — 4.8/5 (195 reviews) ## Reviews ### "Nextiva Service" — 5.0/5 > **Joan** | *11 July 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: We use NEXTIVA VOIP as our phone service and it is great; it rings to our cell phones, and has caller ID, and voicemail. Their customer service is very professional. It is an incredible value for the money. > > **Cons**: We have not had any issues with our NEXTIVA service. ----- ### "Great service for the cost" — 5.0/5 > **Cliff** | *9 April 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The cost is very affordable\! The application is very easy to use and always have new updates rolling out. > > **Cons**: Sometimes, it is glitchy but with the new updates and support we typically have a solution with in a day. > > it has been a great experience. We needed a new phone solution and with in just a few days, we were set up and ready to use it. They also sent us hard phones at no cost to use in the office. ----- ### "great to work with" — 3.0/5 > **Amber** | *30 December 2024* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: service options, there were many ways to create groups and chats > > **Cons**: its been a while since we used them, but i believe getting access to our admin account and then having risks if an employee left/came back it was hard to access but thats not always a bad thing it just didnt fit our company at the time. > > it was a great experience service was good. ----- ### "Nextiva has been a Great Service" — 5.0/5 > **Chris** | *9 April 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The service, as it is very user friendly. We are able to control most of the set up and installing a new user and or phone. The cost is very good when comparing features to other Voip Providers. The Features that come with the service is great and we have been very satisfied. > > **Cons**: Nextiva One started out with a lot of issues but they have made some great updates and hopefully they keep enhancing it. > > We have had great service with Nextiva and when we have an issue, they offer several options to obtain tech support. And we have been very satisfied with their service, tech support and equipment. ----- ### "Small Business Companion" — 5.0/5 > **Erica** | *10 April 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Nextiva is knowledge in their industry and product providing our company with an easy set-up and a system that is fairly easy to use. > > **Cons**: The phone that was sent is of subpar standard and we were not informed of the additional cost to have it wireless. Be sure if you port numbers you let the set up representative know if it is a cell phone number or not. > > The overall experience has been surprisingly easy and comfortable with minimal hardship. The sales representative to the phone technician and customer service representatives has restored my hope that not all businesses are out to get your money while providing fractured customer service. ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.co.uk/software/91289/nextiva?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/91289/nextiva) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data