---
description: Learn how Google Docs can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Google Docs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Google Docs Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Google Docs](/software/91392/google-docs)

# Google Docs

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> Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.
> 
> Verdict: Rated **4.7/5** by 29221 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Google Docs

• Create and edit documents online with real-time collaboration&#10;&#10;• Use AI to generate drafts, templates, and more to improve productivity&#10;&#10;• Import and edit PDFs and Microsoft Word files directly in Google Docs&#10;&#10;• Access and work on documents from any device including phone, tablet, or computer&#10;&#10;• Share and control document access with granular permissions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 29221 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Professional office suite with 30GB storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Creation
- Content Management
- Customisable Templates
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management

## Integrations (22 total)

- Asana
- Dropbox
- Figma
- Gmail
- Google Calendar
- Google Classroom
- Google Drive
- Google Forms
- Google Sheets
- Google Slides
- Google Workspace
- Grammarly
- Lucidchart
- Lucidspark
- LumApps

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software)

## Alternatives

1. [Google Drive](https://www.getapp.co.uk/software/90762/drive) — 4.8/5 (28625 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
3. [Microsoft Word](https://www.getapp.co.uk/software/91382/microsoft-word) — 4.7/5 (2908 reviews)
4. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12884 reviews)
5. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-365) — 4.6/5 (14167 reviews)

## Reviews

### "Google Docs Makes Team Collaboration Easy" — 5.0/5

> **Alex** | *5 August 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Google Docs is how easy it makes collaboration. Multiple people can work in the same document at the same time, leave comments, suggest edits, and see changes instantly. It eliminates version control issues, automatically saves your work, and makes it simple to collaborate with teammates whether they're in office or working remotely.
> 
> **Cons**: If there's one drawback, it's that formatting can occasionally shift when importing or exporting Microsoft Word documents, especially with more complex layouts. But for everyday business documents though, this is rarely an issue.
> 
> Google docs/ sheets has become one of those tools our team uses every single day. Whether we're collaborating on sales messaging, documenting processes, building customer facing materials or tracking key accounts, it makes working together incredibly easy.&#10;&#10;The biggest advantage is real-time collaboration. Multiple team members can edit the same document simultaneously, leave comments, suggest changes, and we see updates instantly without worrying about version control. It's especially valuable for remote teams where documents are constantly evolving. &#10;&#10;We also appreciate how easy it is to share documents with internal teams and external partners. Permissions are simple to manage, everything is automatically saved, and the integration with Google Drive keeps our files organized and accessible from anywhere.

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### "Efficient and Collaborative Document Management" — 5.0/5

> **Shubhranshu** | *2 September 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Google Docs is its highly effective real-time collaboration feature, which allows multiple users to work on the same document simultaneously. Its seamless sharing options, automatic saving, and convenient commenting and editing tools further enhance productivity and communication. Additionally, the ability to access documents from different devices and locations makes it a flexible and efficient platform for both individual and collaborative work.
> 
> **Cons**: What I liked least about Google Docs is that it relies heavily on an internet connection for full functionality, and its offline mode can be limited. The interface can also feel cluttered, especially when working with complex formatting or large documents. Additionally, some advanced features available in desktop word-processing software are missing or less flexible in Google Docs.
> 
> My overall experience with Google Docs has been highly positive. I especially appreciate its effective real-time collaboration feature, which allows multiple users to work on the same document simultaneously. Its seamless sharing options, automatic saving, and convenient commenting and editing tools enhance productivity and communication. Additionally, the ability to access documents from different devices and locations makes it a flexible and efficient platform for both individual and collaborative work.

-----

### "Collaborative work doc" — 3.0/5

> **Verified Reviewer** | *20 July 2026* | Consumer Goods | Recommendation rating: 5.0/10
> 
> **Pros**: The very first thing that I like is that it is very user friendly and easy to use. The features like cloud storage makes me feel secure that my data is safe and stored and can be accessed anytime and anywhere. Also the feature of collaborating works real time is a great addition to the software.
> 
> **Cons**: The thing I dislike is that is gets slow while working on large files with attachments like photos and offline mode is also not very smooth. Also the free version is excellent but the paid one is bit too expensive for the work and features it provides. Customer support is also very limited for the free users and is not at all good for task tracking, I always use other google apps in order to manage my work.
> 
> All in all the experience using Docs is not that great. Yes it is reliable, secure and easy to use and good for collaborative work but along with that it has many drawbacks like poor tracking feature and bad offline mode.

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### "Google Docs: A useful writing app" — 5.0/5

> **Aaron** | *25 July 2026* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Google docs is a useful, tool for writing and storing documents online. It has many features that assist with formating and drafting text and it stores theese documents on the cloud which you can then download to the device you're using. Along with easy sharing features it's usually my go to when drafting documents.
> 
> **Cons**: It may be a bit finicky when you want to add images. It's not an overly complex writing application.
> 
> I use google docs all the time. It's ease of access and easy printing makes drafting documents easy and simple.

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### "The Convenience of Collaboration Is Hard to Beat" — 5.0/5

> **Brian** | *28 August 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Google Docs is the convenience and ease of collaboration. Being able to create a document, share it instantly and have multiple people work on it at the same time is incredibly useful. Features like comments and Suggesting mode make collaboration even easier, while Smart Chips and the integration with Google Drive have continued to make Docs more powerful. Automatic saving and version history are essential features for my daily use. While Microsoft Word may still be the industry standard, Google Docs offers most of the features I regularly need with much greater convenience when it comes to sharing and collaboration.
> 
> **Cons**: Templates are probably my biggest frustration with Google Docs. I don't find the template system particularly user-friendly, especially in an organizational environment where templates can be applied or made available across the entire organization. Fine-tuning formatting can also occasionally be more difficult than it would be in Microsoft Word. Google Drive's automatic saving is incredibly convenient, but it can almost be too convenient—you can create and save documents without ever really thinking about where they are being stored, which can eventually lead to poor file organization.
> 
> My overall experience with Google Docs has been excellent. It is easy to use, reliable and has become an essential part of my daily workflow. I especially value being able to access my documents from virtually anywhere and easily share them with other people. Real-time collaboration, comments, Suggesting mode and automatic version history make it particularly useful when several people are working on the same project. Bugs have been rare in my experience, and needing an internet connection has generally not been an issue. Google Docs has become my go-to tool whenever I need to create something and easily share or collaborate on it with others.

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## Links

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