---
description: Learn how Google Docs can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Google Docs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Google Docs Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Google Docs](/software/91392/google-docs)

# Google Docs

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> Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.
> 
> Verdict: Rated **4.7/5** by 29049 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Google Docs

• Create and edit documents online with real-time collaboration&#10;&#10;• Use AI to generate drafts, templates, and more to improve productivity&#10;&#10;• Import and edit PDFs and Microsoft Word files directly in Google Docs&#10;&#10;• Access and work on documents from any device including phone, tablet, or computer&#10;&#10;• Share and control document access with granular permissions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 29049 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Professional office suite with 30GB storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Creation
- Content Management
- Customisable Templates
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Editing
- Document Generation
- Document Management

## Integrations (22 total)

- Asana
- Dropbox Business
- Figma
- Gmail
- Google Calendar
- Google Classroom
- Google Drive
- Google Forms
- Google Sheets
- Google Slides
- Google Workspace
- Grammarly Business
- Lucidchart
- Lucidspark
- LumApps

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software)

## Alternatives

1. [Google Drive](https://www.getapp.co.uk/software/90762/google-drive) — 4.8/5 (28541 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17615 reviews)
3. [Microsoft Word](https://www.getapp.co.uk/software/91382/microsoft-word) — 4.7/5 (2857 reviews)
4. [Microsoft 365](https://www.getapp.co.uk/software/90725/microsoft-office-365) — 4.6/5 (14114 reviews)
5. [OneDrive](https://www.getapp.co.uk/software/91652/onedrive) — 4.5/5 (12768 reviews)

## Reviews

### "Simple, Reliable, and Great for Collaboration" — 5.0/5

> **Ishita** | *22 May 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Google Docs is how simple and convenient it makes collaboration. Real-time editing is extremely useful during group projects because everyone can work on the same document at once without sending multiple file versions back and forth. The auto-save feature is also very reliable and removes the stress of losing work unexpectedly.&#10;&#10;I also appreciate how accessible the platform is. Since documents are stored in the cloud, I can continue working from my laptop, phone, or tablet without any setup. The interface is clean, beginner-friendly, and integrates smoothly with Google Drive, Gmail, and other Google Workspace tools. For students and teams, it’s a very practical and efficient solution.&#10;&#10;In terms of value for money, Google Docs is excellent because most core features are available for free and are more than enough for students, teams, and everyday professional use.
> 
> **Cons**: One thing I like least about Google Docs is that formatting can sometimes become inconsistent when importing or exporting complex Microsoft Word documents. Certain fonts, spacing, or layouts may shift slightly, which can be frustrating when working on professionally formatted files.&#10;&#10;Another minor issue is that large documents with many images or comments can occasionally become slow or laggy. While the basic features are excellent, some advanced editing and formatting options are still not as powerful as desktop applications like Microsoft Word. Customer support for free users is also fairly limited.&#10;&#10;Customer support for free users is fairly limited, and resolving account or document-related issues can sometimes take time without direct assistance.
> 
> Overall, my experience with Google Docs has been very positive. I use it regularly for assignments, collaborative projects, meeting notes, and general document editing. The platform feels reliable and efficient, especially because changes are saved automatically and synced instantly across devices.&#10;&#10;The collaboration features are probably the biggest advantage. Features like commenting, suggesting edits, version history, and live editing make teamwork much easier and more organized. I’ve also found the cloud storage and file syncing through Google Drive to be extremely convenient because I can access my documents anytime without worrying about backups.&#10;&#10;In terms of value for money, Google Docs is excellent because most of its important features are available for free and are more than enough for students, freelancers, and everyday users. Although there are occasional formatting or performance issues with very large documents, the overall experience remains smooth, fast, and dependable. It has become one of the tools I use most frequently for productivity and collaboration.&#10;&#10;The cloud storage integration with Google Drive is one of the platform’s strongest features because documents are automatically backed up and easy to organize or share.

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### "Highly recommend\!" — 5.0/5

> **Claire** | *24 May 2026* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Google Docs is incredibly easy to use and makes collaboration seamless. Real-time editing and file syncing work extremely well, especially when working across teams or multiple devices. The interface is simple and intuitive without feeling limited, and the cloud storage integration makes organising and accessing files very convenient. I also appreciate the strong security features, automatic saving, and how easy it is to share documents with different permission settings. Overall, it’s a reliable and efficient platform for both personal and professional work.
> 
> **Cons**: While Google Docs is excellent overall, formatting can sometimes become inconsistent when importing files from Microsoft Word or exporting complex documents. It can also feel a little limited for advanced design layouts or highly detailed formatting compared to desktop-based word processors. Offline functionality has improved, but it’s still not always as smooth as working fully online.
> 
> LOVE IT. I use it for my day job and also all my personal files. I collaborate with my accountant when it comes to tax time and fine it seamless.

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### "It get's the job done, just don't expect good design tools." — 3.0/5

> **Ricardo** | *31 May 2026* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Google Docst is that it's compatible with Microsoft Office files, and that it offers PDF conversion.
> 
> **Cons**: What I least like about Google Docs is the available formatting, the way it implements foreign objects (pictures, graphs, etc) and the available list of fonts could be longer.
> 
> My overall experience with Google Docs it's fair. Ot get's the job done, it accepts most common text files, and can convert them to PDF.

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### "Simple, intuitive, great for collaberation" — 4.0/5

> **connor** | *16 April 2026* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: A great solution for document sharing and collaberation, easy access from almost any platform or device, and by default includes version history and auto-save. &#10;it works great for teams that need to co-author documents, includes functionality for leaving comments and keeps the workflow light and easy for doing so without the need for managing local file copies or versions. It's incredibly intuitive and being able to have the option to access without establishing an identity (such as onedrive or sharepoint requiring microsoft accounts) holds a very useful place in the market.
> 
> **Cons**: The main limitations are encountered when trying to. apply advanced formatting and support drops a bit as the documents grow particularly large or complex. It does of course, require a constant internet connection which depending on the use case or context can sometimes be a hurdle. From a more technical stand point, it tends to excel in convenience, but this is traded off in terms of difficulties in control or data governance.
> 
> Overall, it's best when used for collaboration and speed rather than advanced document control. It's a great choice for sharing drafts or notes, and lighter or less sensitive documents, but if it needs specific formatting and offline viability, or other enterprise features, then it starts to lose it's edge.

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### "Great for collaboration and easy to use" — 5.0/5

> **Milagros** | *24 May 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Google Docs is how easy it is to collaborate with other people in real time. The auto-save feature and cloud syncing make it very convenient since I can access my documents from anywhere without worrying about losing my work.
> 
> **Cons**: What I liked least is that some advanced formatting options are limited compared to other document software. I’ve also noticed occasional lag or formatting issues when I'm working with larger files, but is occasionally so is not something that affects me much.
> 
> Overall, Google Docs has made my day-to-day work a lot easier. I use it for different things throughout the day oe week, from medical notes and work-related documents to planning content and organizing ideas. I like that I can quickly open my files from my phone or laptop without worrying about saving everything manually. It’s simple, convenient, and works well for the kind of fast-paced multitasking I do.

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## Links

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