About Domo
Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.
Key benefits of Domo
Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media
Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members
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Reviews
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- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Domo - a great data workhorse
Reviewed on 29/11/2022
Pros
The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.
Cons
I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Customer Service and Implementation Terrible but Great Product
Reviewed on 27/05/2020
Customer Service and Implementation Terrible but Great Product.
Customer Service and Implementation Terrible but Great Product.
Pros
The product itself is great. It is easy to pick up and runs quickly and smoothly. We were able to implement it ourselves with a team of two in around 6 months and it has been extremely impactful on our business.
Cons
The customer service, implementation process has been a nightmare. We went through two different consultants for implementation and don't use anything that they built for us. We would of been better off doing it all by ourselves. Customer service doesn't get you anywhere unless you call in and escalate every ticket. We got a new account rep (our first one was great) and he never even introduced himself and to this day we don't even have a phone number to contact him.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Like driving an automatic when you need a manual
Reviewed on 04/06/2021
We are using it as the business intelligence hub for all of our data
We are using it as the business intelligence hub for all of our data
Pros
Clean, fast to make very simple dashboards where the data get's pulled in from a straight forward table
Cons
Very rigid with data structures. Difficult to tweak charts beyond the off the shelf offerings. Random outputs from Beast Modes. ETL is next to impossible to QC in a time effective manner.
Alternatives Considered
TableauReasons for Choosing Domo
Grow was too lightweightSwitched From
Grow- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust and Easy to Use
Reviewed on 29/11/2022
Pros
I really like Domo's Magic ETL feature. I feel like they have really made it very accessible and easy to understand. I also like that Domo's focus is not just displaying information, but making it actionable and using data in order to make business decisions
Cons
As with any software that is trying to make no code applications, there is more functionally if you just write your own SQL, but that makes it much less accessible to the masses. There are a few functions that are fairly easy to write in SQL, but take couple different steps in order to achieve in Domo. It is more of a minor annoyance than a real problem
Reasons for Switching to Domo
We felt like Domo gave us the best ability to scale the product with our own growth, and as mentioned before we liked the fact that Domo's focus is on driving actionable business decisions versus just creating a bunch of dashboards.- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Domo
Reviewed on 29/11/2022
I have been using it for reports for more than 3 years and it is quite easy to generate reports,...
I have been using it for reports for more than 3 years and it is quite easy to generate reports, download reports and share reports with colleagues. Maintenance of those reports is much easier.
Pros
It is quite easy to use, and all data in Domo are cleaned and easily accessible. Easy to share reports with colleagues.
Cons
Once the author licence was given temporarily to a colleague after that I was not able to access my own visuals and ETL.
Alternatives Considered
Microsoft Power BIReasons for Switching to Domo
It is quite easy to use, and all data in Domo are cleaned and easily accessible. Easy to share reports with colleagues.Domo FAQs
Below are some frequently asked questions for Domo.Q. What type of pricing plans does Domo offer?
Domo offers the following pricing plans:
- Free Trial: Available
Domo offers scalable plans with credit-based pricing. A fully-featured, 30-day free trial and additional add-ons are also available. Please contact Domo for detailed pricing information for each of the following packages: Standard: Fully featured, unlimited users, Tier 1 support Enterprise: Everything in Standard, plus volume discounts, dedicated account team, and additional support Business Critical: Everything in Enterprise, plus AWS private link, HIPAA environment, and additional volume discounts
Q. Who are the typical users of Domo?
Domo has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Domo support?
Domo supports the following languages:
English, Japanese
Q. Does Domo support mobile devices?
Domo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Domo integrate with?
Domo integrates with the following applications:
Adobe Commerce, Adobe Workfront, Alchemer, Basecamp, Box, CallRail, Docusign, Emma by Marigold, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetSuite, New Relic, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, QuickBooks Online, QuickBooks Online Advanced, Quickbase, Quid, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, XM for Strategy & Research, Xero, Zendesk Suite, Zoho CRM, Zuora
Q. What level of support does Domo offer?
Domo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Domo.
- Mobile Software
- Business Intelligence Platform
- Statistical Software
- Dashboard Software
- Data Visualisation Tools
- Reporting Tools
- Data Preparation Software
- Data Integration Tools
- ETL Tools
- Embedded Analytics Software
- Data Warehouse Software
- Data Analysis Software
- iPaaS Software
- Web Analytics Tools
- No Code Platform Software
- Financial Reporting Software