Rocket Matter
About Rocket Matter
Voted by Forbes as Best for Firms of All Sizes, Rocket Matter’s legal practice management software is the best way for growing law firms to manage and expand their practice. From innovative timekeeping to award-winning responsive client support to its industry-leading QuickBooks integration, Rocket Matter provides law firms one source of truth to run an efficient, profitable practice.
Rocket Matter centralizes all client matters, documents, emails, tasks, and billable activity in one place so nothing falls through the cracks. Kanban boards help firms visualize and manage tasks and leverage advanced reporting to build a better practice with detailed, customizable insights.
Industry-leading time and billing features include Rocket Matter Track passive timekeeping, batch billing, and intuitive trust accounting. With Rocket Matter Pay, firms can set up automated payment plans and accept online payments, and the turbocharged QuickBooks integration keeps accounting accurate and up to date.
Rocket Matter also provides growth-boosting features like legal client relationship management software and legal website builder so firms can generate more leads and scale their practices.
If you want to increase profitability, manage your practice without distractions, and fool-proof your accounting, turn to the software thousands of firms trust.
Visit http://rocketmatter.com to start your free trial or schedule a demo.
Key benefits of Rocket Matter
-Simple Time and Billing
-Customizable Invoicing
-Conflict Checking
-Trust Accounting
-Document Assembly
-Client Portal
-Full Control QuickBooks Online Integration
-Integration with Outlook, Office 365, Google Calendar & More
-Online Payments
-SOC2 Type 2 Compliant
-Mobile App
-Advanced Customizations
-Flexible Views and Reports
-Matter Templates
-Kanban Board Matter Management
-Advanced Billing with Interest, Discount, and Taxes
-Configurable LEDES Billing
-File Sharing and eSignature
-OneDrive integration
-Detailed User/Billing Permissions
-Split Billing
-Full Financial Productivity Reporting
-Fee Allocation
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Reviews
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- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool. Better than competitors.
Reviewed on 26/03/2019
Pros
The interface is super clean and is far less overwhelming than Clio.
Cons
There are only a few integrations currently, but they are the important ones.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for a small law firm
Reviewed on 19/08/2020
I've loved using this product, it's simple and keeps my firm organized.
I've loved using this product, it's simple and keeps my firm organized.
Pros
Many features with Rocket Matter are similar to other software out there. I've sat through a lot of tutorials while considering making a switch, no reason in particular, just wanted to know if there was something better available. I will say the one thing I love about this product is it is very user friendly. Functions and features are consistently being added to make daily tasks easier. Our firm practices both criminal defense and plaintiff's work, the software works well for both. Tracking time, billing, calendaring, assigning tasks, everything is basically accessible anywhere you are in the system. I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean. Customer service is also great, any issue I've ever had has been courteously addressed and followed up on.
Cons
I wish there was a way to track who put something in at what time, and if it was deleted or edited, who and at what time that happened. Would also love more integration with case law sites or software and possibly a way to save said case law to certain matters for easy access in the future. File storage seemed to be the main issue I noticed while looking into other products, however, for the price of Rocket Matter, what is offered is understandable.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor performing software. Poor customer support!!
Reviewed on 06/05/2021
Very poor.
Very poor.
Pros
The software is user friendly and easy to navigate.
Cons
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS. Reports functions are limited. Company lags behind on Ad In integration with Microsoft Products. We had serious issues for over one month while RM engineering was “investigating” the problem. Our assigned customer service representative was rude and refused to take any responsibility on behalf of RM. we have moved to a monthly plan and will change platforms. RM looks great on the surface, but once you begin using same, you will find it is inefficient, clunky and not at all robust.
Response from ProfitSolv
Thank you for taking the time to share your thoughts about Rocket Matter. We are sorry to hear that you have experienced frustration with our product and our customer service team. We pride ourselves on offering exemplary customer service and are always looking for ways to better our customers' experiences. We would love to regain your trust in our product and our team and would appreciate the chance to make things right! Seeing as though you have chosen to remain anonymous, we can only hope that you reach out to us at [email protected].
Thanks!
The Rocket Matter Team
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rocketmatter for Legal professionals
Reviewed on 08/04/2021
Overall, my experience with Rocket Matter has been very successful in navigating through the...
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
Pros
The ease in using this software makes working to track time spent on cases flawless.
Cons
I least like that you have to manually input custom billing rates. I think an option to select a handful of cases to all set billing until we need to adjust cases due to increased or decreased billing per hour.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rocket Matter is everything you need. And it is Great!
Reviewed on 14/07/2016
Rocket Matters (RM) is everything you need for your law office and most other practices. My...
Rocket Matters (RM) is everything you need for your law office and most other practices. My company has been using it since around January 2013 and we are very happy with it. Before I have used ProLaw, Clio, and Abacuslaw but RM blows the others out of the water.
Pros
You can upload documents to every matter/case you have.
You can put in transactions. This is specially useful so that any user can see what has been happening in the case. It is also very easy to read unlike ProLaw/Abacuslaw. The system feels clean and clutter free.
The system is very easy to use. Adding documents/notes/transactions/billing is very useful.
We love that we are able to add tags to matters. Very often you have case numbers, family members that are a part of the case but the name of the case is in someone else's name. Without these it is very difficult to match some correspondences to their cases.
There is a build in time you can use to assist you with billing for what you are doing.
RM is very easy to teach to new staff. Most things are self explanatory.
Cons
Very few.
Sometimes when they redesign the system it can take some getting used to. But this is true of every program out there. And even then they give you over 30 days were you can try the new design and still go back to the old one if you have trouble with it.
Sometimes the system can be slow. However this can be a combination of the computer and internet speed.
Sometimes you can't duplicate case names. Which makes sense in a way since you don't want to confuse it with another case and make an error, but too often client's have the same name.
Rocket Matter FAQs
Below are some frequently asked questions for Rocket Matter.Q. What type of pricing plans does Rocket Matter offer?
Rocket Matter offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
It offers a 10-day free trial. No credit card required. Subscription discounts available for long term commitments.
Q. Who are the typical users of Rocket Matter?
Rocket Matter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rocket Matter support?
Rocket Matter supports the following languages:
English
Q. Does Rocket Matter support mobile devices?
Rocket Matter supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rocket Matter integrate with?
Rocket Matter integrates with the following applications:
Birdeye, Box, Dropbox Business, Evernote Teams, Gmail, Google Calendar, Kenect, LawToolBox, Lawmatics, Microsoft Outlook, Microsoft Word, NetDocuments, QuickBooks Online Advanced, Ruby Receptionists, Smith.ai, Tracers, Woodpecker
Q. What level of support does Rocket Matter offer?
Rocket Matter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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