About Sendinblue

Sendinblue empowers businesses to build and grow relationships through email campaigns, transactional emails, SMS messages, marketing automation, Facebook Ads, chat, CRM and retargeting ads.

What makes us different? Our modularity enables every company to build the marketing engine with all the tools they need, at a cost that makes sense. Our platform combines a robust suite of services within a single, user-friendly solution.

Create Mobile-Friendly Emails
Use our responsive design tools to easily create beautiful emails that drive action.

Integrate Advanced Designs
Want to use your own HTML code? Simply paste it. Our creation tools make design easy for both advanced and new users.

Scheduling & Automation
Launch your campaign immediately or schedule it for later. Create automated campaigns to send welcome emails and order confirmations.

Deliverability
We assure the security of our clients and we make sure their subscribers are reached. You can even pre-test deliverability before sending campaigns to see if your email will make it to the inbox.

Integration
SendinBlue integrates with list building plugins like Privy, OptinMonster and PlugMatter that allow you to easily display pop-ups on the exit intent and automatically push the email addresses to your SendinBlue account. Connect SendinBlue with your ecommerce, CMS and other apps including: WordPress, Drupal, Magento, Prestashop, Shopify, Zapier and more.

Clear and Complete Reports
View your results in real-time, or any time. Your results' history is stored and ready to export! Use the Heat Map to see the areas on your campaign where contacts interact the most.

Statistics you Need
Review reporting on your open rates, click rates, hard bounces, or create custom metrics to follow.

Google Analytics
Want to track the traffic sources to your site? Integrate SendinBlue with Google Analytics and monitor traffic driven by your email campaigns.

Pricing starting from:

£16.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Sendinblue

Save Money.
Get competitive email marketing pricing. For most customers, switching to Sendinblue provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Austria, Australia, Belgium, Bulgaria, Brazil, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Italy, Japan, Malta, Mexico, Malaysia, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Serbia, Sweden, Singapore, Slovenia, Slovakia, Thailand, Turkey, United States, South Africa

Supported Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Pricing starting from:

£16.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Sendinblue Software - Manage your contacts easily with built-in advanced filters.
Sendinblue Software - Know exactly what your email looks like for your contacts with our advanced preview tool
Sendinblue Software - Enjoy unlimited automation with advanced workflow capabilities, starting at 65 USD / mo.
Sendinblue Software - Use our A/B test feature and let hard data pick the best version to improve your Open Rates
Sendinblue Software - Let our advanced algorithms choose at what time to send each email to improve your open rate
View 5 more
Sendinblue Software - Manage your contacts easily with built-in advanced filters. Sendinblue Software - Know exactly what your email looks like for your contacts with our advanced preview tool Sendinblue Software - Enjoy unlimited automation with advanced workflow capabilities, starting at 65 USD / mo. Sendinblue Software - Use our A/B test feature and let hard data pick the best version to improve your Open Rates Sendinblue Software - Let our advanced algorithms choose at what time to send each email to improve your open rate

Features

Total features of Sendinblue: 72

  • AB Testing
  • API
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Segmentation
  • Customisable CTAs
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Data Import/Export
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • For Small Businesses
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Message Personalisation
  • Mobile Access
  • Mobile Optimised Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Segmentation
  • Shared Inboxes
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Template Management
  • Third Party Integrations
  • Unsubscribe Database
  • WYSIWYG Editor
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting/Blacklisting

Alternatives

Mailchimp

4.5
#1 Alternative to Sendinblue
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Constant Contact

4.3
#2 Alternative to Sendinblue
Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world,...

SendGrid

4.2
#3 Alternative to Sendinblue
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom...

ActiveCampaign

4.6
#4 Alternative to Sendinblue
Connected email marketing, marketing automation, CRM, and account management for businesses looking to connect and...

Reviews

Overall rating

4.6 /5
(1,476)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.6/5

Already have Sendinblue?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 1,476
Shahila A.
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage email campaign easily

Reviewed on 01/05/2021

This marketing software really has help us managing and planning our email marketing campaign and...

This marketing software really has help us managing and planning our email marketing campaign and its effectiveness to the maximum. I really like that all the report for the marketing campaign is filled with useful analytics report that we have use it to measure the marketing campaign rate of successful.

Pros

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

Cons

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Syazwani I.
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Email marketing is better with Sendinblue

Reviewed on 23/02/2021

We had a good experience working with this software, our newsletter and email marketing campaign...

We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

Pros

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

Cons

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Marita K.
Overall rating
  • Industry: Entertainment
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A versatile tool for well-designed, mobile-friendly e-mail marketing

Reviewed on 10/01/2022

Pros

Sendinblue offers superior editing of the e-mail layout without involving a custom coded template. E-mails can have multiple columns with separate buttons for each column, background images for the entire e-mail or just a section of the message as well as the possibility to divide the e-mail into sections with different background colors. As a designer, this allowed me to create truly attractive and engaging e-mail campaigns for my company – and to make sure they were equally legible and compelling on mobile.

Cons

It would be useful to be able set different default font colors for different e-mail sections. If the default font color for the email is black and I want to use a dark background for a section of the e-mail, I keep having to change the text color for each text field in this section. It would be useful to be able to define text colors for light vs. dark background for the entire e-mail, so I don't have to do it for each individual text field.

Dark mode-customization is currently missing. I would like to be able to check how our e-mails read when a user is browsing e-mails in dark-mode, and to make certain color changes to ensure legibility whenever dark mode is in use.

Alternatives Considered

Smaily, Omnisend and Mailjet

Reasons for Choosing Sendinblue

Mailchimp had offers very few options in customizing e-mail through their WYSIWYG-builder, limiting the e-mail design. Mobile optimisation options were even poorer.

Switched From

Mailchimp

Reasons for Switching to Sendinblue

Ease of use, similarity to previously used e-mailing tool (Mailchimp), design versatility and mobile optimization.
Joseph T.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Déçu après 2 ans d'utilisation, des améliorations à apporter pour fiabiliser le produit

Reviewed on 06/01/2022

Un bon produit globalement et bien pricé, mais on paie le côté low cost assez cher finalement quand...

Un bon produit globalement et bien pricé, mais on paie le côté low cost assez cher finalement quand on envoie un grand nombre d'emails. Notamment côté délivrabilité. Nous avons dû passer sur une IP dédiée par "obligation" car notre compte a été bloqué sur IP mutualisée sans pour autant que nos hardbounces et plaintes n'aient augmenté. Malgré une dizaine de relances, nous n'avons toujours pas compris la raison pour laquelle nous avons été bloqués. Impossible de discuter avec l'équipe délivrabilité, qui n'a pas su répondre précisément à nos questions. A croire qu'eux mêmes ne comprennent pas les évolutions de leur algorithme qui fixe les quotas d'envoi de mails par heure. Depuis notre passage sur une IP dédiée nous surveillons la délivrabilité de nos emails d'encore plus près. En revanche, lorsque nous souhaitons connaître les messages d'erreur des hardbounces, il est impossible de le faire de manière automatique via un export : il faut cliquer sur chaque hardbounce pour connaître l'erreur qui l'a généré. Donc d'un côté on nous dit de faire attention à nos hard bounces, de l'autre on ne nous donne aucun outil pour le faire efficacement. Le seul conseil qu'on nous ait donné est d'installer un captcha à la fin de nos formulaires..

Pros

- prix abordable
- disponibilité du support par téléphone et par mail (mais uniquement le support, non technique)
- assez simple d'utilisation
- on peut faire des comptages facilement
- on peut construire des emails en 2 min

Cons

1. 2 identifiants uniques pour chaque contact : le mail (normal) et le numéro de téléphone. Beaucoup de contacts sont donc rejetés par sendinblue à cause de ça (contact existant avec le même numéro).

2. automation limité : sendinblue n'est pas vraiment connecté avec la boîte mail des expéditeurs et donc ne peut pas reconnaître si un destinataire de mail a répondu à un mail automation, par exemple pour déclencher une sortie de scénario.

3. trop long sur les évolutions produit, et peu de visibilité sur les features.

4. Des limites opérationnelles dans l'outil qui doivent être contournées par des solutions extrêmement manuelles. Ex : impossible de créer une liste voire même une exclusion dans un ciblage à partir de logs de personnes qui ont ouvert / reçu / cliqué dans un template d'automation. Il faut exporter les logs, puis les importer dans une liste..

5. Des problèmes techniques récurrents dans les exports qui ne sont pas fiables

6. Délivrabilité : gros manque de clarté.

7. SMS : on doit recharger le compte manuellement

8. Pas d'account manager en offre premium : problématique pour suivre nos besoins, ils doivent remonter les problèmes à l'équipe technique en Inde à chaque fois qui push back..

9. Pas de communication entre automation et marketing dans l'outil, très problématique pour la délivrabilité : une personne qui se plaint d'un email marketing n'est pas blacklistée et peut recevoir des emails automation, et vice versa.. ce qui nuit à la délivrabilité.

Don H.
Overall rating
  • Industry: Graphic Design
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great UI, rock solid functionality and features

Reviewed on 30/10/2021

SendInBlue is a swiss army knife multi-tool that gives small businesses access to marketing, FB...

SendInBlue is a swiss army knife multi-tool that gives small businesses access to marketing, FB campaigns, Chat, Transactional, List Management and CRM all in one package.

Pros

What I love about SendInBlue is the ease of setup. Once you register, you can easily find what you're looking for. We do a lot of email marketing for our law association but do a lot more transactional emails. The SMTP features are easy to find and implement.

Cons

It's a bit more expensive than Mailchimp but gives your more flexibility. Would be great if you could get to the gallery of saved images easier. I love that you can add live chat to your website with SendInBlue the script is a bit heavy and can slow down page loads.

Alternatives Considered

SendGrid and Mailchimp

Reasons for Choosing Sendinblue

Love the MailChimp brand. At the time, we switched it was a bit more difficult to use when implementing transactional email. Also, the features we liked - real time chat, CRM, appeared to be available on MC but through a third party. The final thing is we're not sure what the new Intuit ownership will change the platform.

Reasons for Switching to Sendinblue

Broader mix of integrated services and ease of setup
Showing 5 reviews of 1,476 Read all reviews

Sendinblue FAQs

Below are some frequently asked questions for Sendinblue.

Sendinblue offers the following pricing plans:

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.

Sendinblue has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Sendinblue supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish

Sendinblue supports the following devices:

Android (Mobile), iPhone (Mobile)

Sendinblue integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, GetSiteControl, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk, Zenkit

Sendinblue offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Sendinblue.