PandaDoc

4.5 (1,208)
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Cloud-based tool for creating, editing and signing documents

About PandaDoc

PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs. PandaDoc also provides deal rooms for seamless collaboration, as well as smart content tools to adapt documents to recipient requirements.

The solution also enables users to streamline workflows through approval workflows, workspaces, and automation features, reducing manual tasks and eliminating errors. PandaDoc's tracking and analytics capabilities offer valuable insights into user engagement and document performance. Additionally, it is compliant with industry standards including SOC 2, HIPAA, and GDPR, and provides legally binding electronic signatures, two-factor authentication, and granular permissions for enhanced security and compliance.


Key benefits of PandaDoc

  • Streamline document workflows with drag-and-drop editor to easily create custom agreements
  • Collaborate in real-time with workspaces, rooms, and built-in eSignature
  • Automate manual tasks with CRM integrations, API, and automation features
  • Ensure security and compliance with SOC 2 certification, SSO, and granular permissions
  • Get actionable insights with document tracking, audit trails, and usage analytics

  • Images

    PandaDoc Software - Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.
    PandaDoc Software - Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.
    PandaDoc Software - PandaDoc documents
    PandaDoc Software - Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.
    PandaDoc Software - Legally binding eSignatures
    PandaDoc Software - PandaDoc contract templates
    PandaDoc Software - For forecasting, drill down to the deal level with proposals, to pick which deals to include (or exclude).
    PandaDoc Software - PandaDoc agreement template
    View 9 more
    PandaDoc video
    PandaDoc Software - Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.
    PandaDoc Software - Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.
    PandaDoc Software - PandaDoc documents
    PandaDoc Software - Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.
    PandaDoc Software - Legally binding eSignatures
    PandaDoc Software - PandaDoc contract templates
    PandaDoc Software - For forecasting, drill down to the deal level with proposals, to pick which deals to include (or exclude).
    PandaDoc Software - PandaDoc agreement template

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    Features

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    Integrations

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    Ease of Use

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    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.5 /5
    (1,208)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.4/5
    Customer Support
    4.3/5

    Already have PandaDoc?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1,208
    Jorge
    Jorge
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Document E-Signatures and Automation

    Reviewed on 13/11/2023

    Pros

    The ease of setting up template forms for multiple use was great

    Cons

    It can improve in logic conditional format to set up each form better for the user to complete only necessary fields when another question was answered a specific way.

    Becky
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Multifaceted

    Reviewed on 17/11/2024

    PandaDoc helped me keep clients informed and documents signed in no time.
    I was able to drop other...

    PandaDoc helped me keep clients informed and documents signed in no time.
    I was able to drop other services and save money.

    Pros

    PandaDoc can be used for e-signature, forms, contacts, notarization, payments and quotes just to name a few. Document templates are the fastest option however the smart editor is also available.
    Plans include free, starter, business, and enterprise. When billed annually a discount may be applied to some plans.
    There are many possible integrations including essential services and those I only use on occasion. PandaDoc is import-friendly (accepts multiple file types) and works on almost any device.
    PandaDoc will notify me when clients have viewed or signed a document and I can even see how long they looked at each page. Sometimes I get a client (buying or selling) who wants the process to be completed very quickly. In those cases, PandaDocs features are helpful. I like that I can set documents up so that clients can check optional lines (or not). I am thankful for the reminder and teamwork capability. I can also select a box to assign to a coworker.
    Customer service options include a learning center and chatting with a representative through email or instant messaging.
    PandaDoc is secure and legally binding just like a paper document. Contracts are automatically stored once signed.

    Cons

    I can only call customer service with a subscription to premium support. If this resulted in lower prices I would put it in the pro column, but PandaDoc costs about the same or more.

    Alternatives Considered

    Zoho CRM and Xodo Sign

    Reasons for Switching to PandaDoc

    PandaDoc offered more features and a large discount for anuual billing.
    Meghann
    Meghann
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Fine for small business

    Reviewed on 17/10/2024

    We used it to send over contracts for signature. It was very basic but it worked.

    We used it to send over contracts for signature. It was very basic but it worked.

    Pros

    It was fairly easy to use and you can send pretty much any documents for signature.

    Cons

    It didn't integrate with our system and reps had too much flexibility.

    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best doc app available

    Reviewed on 06/12/2024

    I really like using it. As a marketer it's an absolute pain when your operations team asks you to...

    I really like using it. As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty. PandaDoc makes my job easier.

    Pros

    After using Adobe Signature and DocuSign, PandaDoc is just simply better. The analytics, real-time feedback, and templates are fantastic. The UI is also very enjoyable to use.

    Cons

    It's quite pricey, but it's worth it if you need to send lots of contracts.

    Jonathan
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    So much better than the big incumbents you'd all think of!

    Reviewed on 24/10/2024

    Our teams love it. It's really well designed to help us get the right documents built from clear...

    Our teams love it. It's really well designed to help us get the right documents built from clear and easy to maintain templates. Smart content is so powerful and they've helped us no end get up and running. Really impressed.

    Pros

    Robust and well thought through product. Really understood the needs of companies and are well equipped to delight them.

    Cons

    Reporting needs work. There's a lot of data missing from their reports and it is impossible to identify the difference between documents created in our production environment and our sandbox account. All shows up together.

    Showing 5 reviews of 1,208 Read all reviews

    PandaDoc FAQs

    Below are some frequently asked questions for PandaDoc.

    PandaDoc offers the following pricing plans:

    • Starting from: US$35.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    PandaDoc has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    PandaDoc supports the following languages:

    Dutch, English, French, German, Polish, Spanish, Swedish

    PandaDoc supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PandaDoc integrates with the following applications:

    ActiveCampaign, Authorize.Net Connector, Box, Canva, Close, Copper, Dropbox Business, FreshBooks, Freshsales, Gmail, Google Docs, Google Drive, Google Sheets, Google Workspace, Greenhouse, HubSpot CRM, Insightly, Make, Microsoft Teams, Microsoft Word, Nimble, Nutshell, OneDrive, PayPal, Pipedrive, Pipeliner CRM, QuickBooks Money, Salesforce Sales Cloud, Salesmate, Slack, Square Payroll, Stripe, SugarCRM, Zapier, Zendesk Sell, Zendesk Suite, Zoho CRM, authorize.net, monday.com

    PandaDoc offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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