About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

US$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

    • Business size

    S M L

    Deployment

    • Cloud-based
    • On-premise

    Countries available

    Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    US$8.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 81

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio Calls
    • Authentication
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Contact Management
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • File Sharing
    • File Transfer
    • For Sales Teams/Organizations
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Knowledge Base Management
    • Live Chat
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-Channel Communication
    • Multi-User Collaboration
    • Notes Management
    • Onboarding
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritisation
    • Project Management
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronisation
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Support Ticket Management
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing
    • Video Support
    • Workflow Management

    Alternatives

    Microsoft Teams

    4.4
    #1 Alternative to Slack
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    Google Meet

    4.5
    #2 Alternative to Slack
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...
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    Trello

    4.5
    #3 Alternative to Slack
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    WhatsApp

    4.7
    #4 Alternative to Slack
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    Reviews

    Overall rating

    4.7 /5
    (21,472)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 21,472 Read all reviews
    Showing 5 reviews of 21,472
    Karen
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Realtime notifications

    Reviewed on 27/06/2022

    I use slack with the finance teams of the clients I work with. We use slack to send questions and...

    I use slack with the finance teams of the clients I work with. We use slack to send questions and get rapid responses.

    Pros

    I work with clients all around the world, Slack is the best communication tool I have used. I am able to finish projects faster and more accurately with clients that use Slack than when using Email.

    Cons

    Switching from businesses is some what complicated in the mobile app.

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    I changed jobs

    Switched From

    Microsoft Teams

    Reasons for Switching to Slack

    Not a lot of clients wanted to use teams and some feel like teams is spying on them.
    Goran
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The only way to communicate within a team

    Reviewed on 29/06/2022

    I use it for all manners of communication with my team - from quick huddles when we get stuck and...

    I use it for all manners of communication with my team - from quick huddles when we get stuck and need a rubber ducky moment, to bigger team meetings. We have groups for smaller teams to collaborate in, we have fun channels to blow off steam, and we even use it for the food train organization.

    Pros

    It is easy to use and feels natural. For us coming from Discord or IRC, it is very intuitive to understand how to use it without any learning curve whatsoever. Slack helps me connect with coworkers, share project updates, send cat photos to my team, send random funny quotes, gifs, reactions, all of it still in a very professional application that handles all of my communication needs.

    Cons

    Slack sometimes becomes too much, but it is easy to mute it to focus on work so this is easily solveable.

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    Discord is a gaming software and with our company becoming more serious, we wanted a more serious solution.

    Switched From

    Discord

    Reasons for Switching to Slack

    As we later learned and originally suspected, Microsof Teams is much harder to use and is much less intuitive and fun.
    Matija
    Overall rating
    • Industry: Higher Education
    • Company size: 2-10 Employees
    • Used Monthly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Comunication tool for biger projects

    Reviewed on 08/08/2022

    We use it for specific international project and overall we receive what we wanted: faster...

    We use it for specific international project and overall we receive what we wanted: faster connection than email and quick tool for sharing the documents.

    Pros

    Segmentation of the channels for specific parts of the project and easy drag and drop tool for attachments.

    Cons

    Need for a daily login from all members of the project and understanding how channels are working.

    Alternatives Considered

    Basecamp, monday.com and Asana

    Reasons for Switching to Slack

    More people new about Slack then about other tools.
    Abhinav
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Tool for Team Management and Coordination

    Reviewed on 12/05/2022

    Overall I love to use it and provided it has the support of integration with almost all of my tools...

    Overall I love to use it and provided it has the support of integration with almost all of my tools it works as notification engine too which is one of the awesome parts of this tool.

    Pros

    Slack is my daily used software for all the team meetings and sharing work details. I like it has all the features built-in that are necessary for an enterprise team management from sharing of files and chatting to video or audio conferencing.

    Cons

    The support team is slow in case of any problem tho hardly we face any issue with this software it's highly reliable and one of the best things I use on daily basis.

    Alternatives Considered

    Google Chat, Trello, Zoom Meetings and Microsoft Teams

    Reasons for Choosing Slack

    I love the overall look and feel of slack and its support for integrations.

    Switched From

    Google Chat and Microsoft Teams
    John
    Overall rating
    • Industry: Chemicals
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Slack is the ultimate team-discourse application

    Reviewed on 07/07/2022

    Slack has drastically increased our workplace productivity, especially by promoting communication...

    Slack has drastically increased our workplace productivity, especially by promoting communication between those that work in the office, and those that work at home.

    Pros

    Slack manages to maintain a comfortable work-home boundary with the introduction of different channels. The ability to create "private" channels within a workspace also helps to build community. File sharing is convenient and easy to understand, and the notification settings are remarkable.

    Cons

    Often if a notification is received on one device (i.e. laptop) it will not always push to another (i.e. phone)

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    More secure.

    Switched From

    Discord

    Reasons for Switching to Slack

    Convenience and use by the rest of the university.
    Showing 5 reviews of 21,472 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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