About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.


Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.


  • Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Not sure about Slack? Compare with a popular alternative

    Slack

    4.7 (23,198)
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    Starting Price

    US$7.50
    month
    £22.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
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    Features

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    467

    Integrations

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    34

    Ease of Use

    4.6 (23,198)
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    Value for Money

    4.5 (23,198)
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    Customer Service

    4.4 (23,198)
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    Reviews

    Overall rating

    4.7 /5
    (23,198)
    Value for Money
    4.5/5
    Features
    4.6/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 23,198
    Sanskriti
    Sanskriti
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Implementing Slack at work was an absolute decision

    Reviewed on 09/10/2020

    We implement slack for inter-office communications. Slack made the communication possible and...

    We implement slack for inter-office communications. Slack made the communication possible and managing workflows was a lot easier. We often use slack for real-time messaging not, particularly for archives. Overall, slack has enhanced our business productivity, collaboration between project teams, and managed to provide streamlined communication.

    Pros

    Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

    Cons

    The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

    Alternatives Considered

    monday.com

    Reasons for Choosing Slack

    Salesforce has lot of complexities at work and all we need is an easy and efficient tool to beat the performance. And we found Slack worthy of it.

    Switched From

    Salesforce Sales Cloud

    Reasons for Switching to Slack

    Slack is easy to use and implement at work. Well, it has ability to integrate with lots of apps, and outruns all other alternative applications in performance.
    Verified Reviewer
    Overall rating
    • Industry: E-Learning
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    I LOVE Threads and Apps. Slackbot is my new best friend

    Reviewed on 12/11/2023

    Overall, absolutely love it. I have always been a preacher of adopting Slack at workplace

    Overall, absolutely love it. I have always been a preacher of adopting Slack at workplace

    Pros

    I love the threads - they way collaborative messaging is arranged. Easy to manage and track in the future. I also love apps and slack bot to automate some stuff and communications

    Cons

    I feel it is a bit pricey for smaller size teams.

    Alternatives Considered

    Microsoft Teams

    Reasons for Switching to Slack

    Slack is any day much easier to use with all types of tools and products like GSuite, Google calendar etc.
    Lavernea
    Overall rating
    • Industry: Internet
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best for Team Collaboration and Communication

    Reviewed on 01/04/2024

    Pros

    I love how simple and easy it is to keep in touch with team members, stay on track, and make sure we are all on the same page.

    Cons

    I find that I need to reload Slack to receive new messages in the channel.

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Slack : A very quick review

    Reviewed on 15/05/2019

    Slack improves correspondence among colleagues.

    In spite of the fact that it doesnot supplant the...

    Slack improves correspondence among colleagues.

    In spite of the fact that it doesnot supplant the need of email yet yes it clearly reduces unnecessary inside messages

    Slack stays a standout amongst the best group informing applications since it offers more than some other application in this classification.

    For a variety of devices and platforms, Slack is available: mobile Mac, Windows, Linux, Web, Android, iOS, and Windows.
    It is a cloud-based tool in real time, so you need an Internet connection to use it regardless of which app you have.

    Pros

    What I truly like is to discover individuals and ping them and begin a transformation.

    Most significant, you can share records, photographs, URL, gifs (Very significant), in a solitary spot.
    Making joint effort simple and something to appreciate.

    at the point when significant data is imparted to other application it gets lost and there is no record of it.

    With the slack channel, the data is put away and can be utilized as references

    Slack makes it workable for its clients to have numerous alternatives of getting informed.

    The best component, as I would see it, is the place somebody can "@" you in a message or a post.

    Cons

    Below are some points which I least like in Slack:

    Video calls are just bolstered in the work area applications and Slack for web in the Chrome program.

    In the event that you join a call from a cell phone, you get sound as it were.

    So also, screen sharing just works from the work area applications,

    what's more, sharing control of screen sharing just works in the Mac and Window work area applications (not Linux).

    From the web application in Chrome, you can watch on the off chance that another person utilizes screen sharing, yet you can't start it.

    There is also no option for downloading conversations to create a hard copy record (for minutes of meeting, etc.).

    No File Preview: If you could preview a document without downloading it first, it would be nice. But Slack does'nt have this feature.

    Lee
    Overall rating
    • Industry: Think Tanks
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    much better than teams

    Reviewed on 23/12/2023

    Pros

    Generally really pleased with slack, both when working in the office full-time and when working remotely full-time. Makes it easier to informally check in with people without writing a whole email. Easy to set up new groups with different people, easy to add people from outside your organisation.

    Cons

    The social dynamics work much better internal to an organisation than in the open groups I'm in. Slack is excellent at what it does, but I do sometimes worry about the always on nature keeping me away from deep work.

    Showing 5 reviews of 23,198 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: US$7.50/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans Meetings, Bonusly, Boundary, Box, Brand24, Breezy, BugSnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Dropbox Sign, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Strategy & Research, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TriNet Zenefits, TrueSight Pulse, Twine, Twitter/X, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk Suite, Zoho Billing, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoom, absence.io, smartQ, truDigital

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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