About Mention
Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?
Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.
Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.
You can also publish and schedule your post on Social Media.
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mention
Key benefits of Mention
• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.
•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.
•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.
•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.
•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.
•Use Mention anywhere: Available via web and mobile app.
Devices
Business size
Markets
France
Supported Languages
English, French, German, Spanish
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Mention
Images
Features
Total features of Mention: 38
Alternatives
Awario
Meltwater
Digimind
Sprout Social
Reviews
Already have Mention?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for social media monitoring and measuring social sentiment
Reviewed on 13/12/2017
It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how...
It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.
Pros
I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made!
After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.
Cons
The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.
- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mention gets all the mentions
Reviewed on 10/09/2019
Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention...
Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.
Pros
It’s a cost-effective, in-depth monitoring solution.
Cons
I wish more features were available to base plans, even on an a la carte basis.
Alternatives Considered
MeltwaterReasons for Switching to Mention
Meltwater was far too expensive and incredibly restrictive as far as terms and conditions. Beware of auto-renewal.- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Mention Review
Reviewed on 10/06/2022
Pros
I am pleased that content management is comprehensive and convenient. This is my favorite feature.
Cons
It could have been more comprehensive and the interface more professional.
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Metion monitors social media so you don't have to.
Reviewed on 11/07/2018
Not much that I can't get from others . Over time Mention has lost its luster and is easily...
Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.
Pros
Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.
Cons
Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.
- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
the perfect tool to allow you stay informed on your performance, and stay ahead of looming...
Reviewed on 06/07/2021
Mention has been a really great and effective tool that provided us with the much needed insights...
Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible.
Pros
I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier.
Cons
Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier.
Reasons for Switching to Mention
We end up using them in combination and based on the specific needs of a given project or campaign.Mention FAQs
Below are some frequently asked questions for Mention.Q. What type of pricing plans does Mention offer?
Mention offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14-day trial available (no credit card required) Limited Free plan available Solo: $29/month Pro: $99/month ProPlus: $199/month Company: Custom pricing
Q. Who are the typical users of Mention?
Mention has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Mention support?
Mention supports the following languages:
English, French, German, Spanish
Q. Does Mention support mobile devices?
Mention supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mention integrate with?
Mention integrates with the following applications:
Azendoo, CA Flowdock, Capsule, Dropbox Business, Evernote Teams, Gmail, HipChat, Instagram, Meta for Business, Podio, Quip, Salesforce Marketing Cloud, Slack, Twitter, Wrike, Zapier
Q. What level of support does Mention offer?
Mention offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mention.
