About Mention
Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?
Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.
Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.
You can also publish and schedule your post on Social Media.
Key benefits of Mention
• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.
•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.
•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.
•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.
•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.
•Use Mention anywhere: Available via web and mobile app.
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy and helpful to reach your goal
Reviewed on 18/09/2019
Pros
Super easy to setup and to manage. A lot of features in basic account.
Cons
Miss possibility to connect with other tools
- Used Monthly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome Way to Find Out Where You're Mentioned
Reviewed on 11/03/2018
Our company is not a big one and therefore every mention counts. Mention gives us the opportunity...
Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name)
Pros
We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox.
Cons
The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you.
If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis.
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
Not effective in monitoring media..
Reviewed on 13/07/2018
Pros
Well, I do receive timely and regular notifications from this platform. It also provide a score out of a 100 as to the strength of the source.
Cons
The intelligence provided by this platform is sadly flawed, as it tends to report on any names similar to my brand, and cannot distinguish the phrase match to my brand. It perhaps needs some AI to provide more accurate social listening. Equally, it misses noise about my brand across social platforms.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great tool to monitor your brand across the Internet
Reviewed on 31/12/2018
Great tool to monitor your brand and keep track of your reputation online. Also enables us to...
Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion.
Pros
This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out.
Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful.
Cons
UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keep a track of your brand and competition
Reviewed on 14/11/2018
I enjoyed using this, it actually has a fast learning curve and fulfills all needs when you are...
I enjoyed using this, it actually has a fast learning curve and fulfills all needs when you are keeping track of your growing brand. If you are ready to throw a few bucks in this can be the best brand for you.
Pros
I am able to know who is talking of my brand, get email notifications (Which is not up to the expectations but still good). It also gives you an understanding of the competitive brands and what are they up to. You could actually feed in your tags, key words and it would be able to get you the right brands you have to keep an eye on.
Cons
I used the trial version for some time, since mine is a small home-business brand which is still on growth upgrading is too costly in my view. There is nothing else that I am particularly complaining about this software.
Mention FAQs
Below are some frequently asked questions for Mention.Q. What type of pricing plans does Mention offer?
Mention offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14-day trial available (no credit card required) Limited Free plan available Solo: $29/month Pro: $99/month ProPlus: $199/month Company: Custom pricing
Q. Who are the typical users of Mention?
Mention has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mention support?
Mention supports the following languages:
English, French, German, Spanish
Q. Does Mention support mobile devices?
Mention supports the following devices:
Q. What other apps does Mention integrate with?
Mention integrates with the following applications:
Azendoo, Capsule, Dropbox Business, Evernote Teams, Flowdock, Gmail, HipChat, Instagram, Meta for Business, Podio, Quip, Salesforce Marketing Cloud, Slack, Twitter/X, Wrike, Zapier
Q. What level of support does Mention offer?
Mention offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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