Mention

4.7 (289)
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Social Media Monitoring Built for Business.

About Mention

Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?

Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to see what people are saying - in real time.

Collaborate with your team through shared alerts and tasks. Respond immediately from your dashboard by connecting social accounts. Generate quick and clean reports that make it easy to track and analyze your performance.

You can also publish and schedule your post on Social Media.


Key benefits of Mention

• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.

•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.

•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.

•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.

•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.

•Use Mention anywhere: Available via web and mobile app.


Images

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Not sure about Mention? Compare with a popular alternative

Mention

4.7 (289)
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Starting Price

US$29.00
month
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month

Pricing Options

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Features

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Integrations

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Ease of Use

4.7 (289)
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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(289)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

Already have Mention?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 289
Sam
Sam
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

I must have for any brand

Reviewed on 09/07/2015

Mention is a tool that I use every day - it's one of the first things that I open. It allows me to...

Mention is a tool that I use every day - it's one of the first things that I open. It allows me to track any mention of my brand, so that I can respond accordingly and be aware of everything that's being said about my brand, good or bad. Each mention in the list is given a score as well as a flagging system to help me prioritise which ones require speedy attention. I get regular notifications when new mentions come in, so I never miss a thing!

The tool also allows me to mark any mentions that I want to mark as irrelevant or block completely, and the filter can be great when you want to focus on a single channel, such as Twitter.

Mention is great value for money, and while there are other tools out there that provide a similar service, I find Mention to be the best that I've tried!

Pros

Allows you see all mentions of your brand, or any other keywords or phrases that you want to track
Great value for money
Easy to filter mentions to focus on one channel at a time
Shows each mention as it appears on the referring page

Response from Mention

Thank you so much for the nice review. Really appreciate you sharing how easy you find to filter mentions and identify the ones that need immediate attention.

Ksenia
Ksenia
Overall rating
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome Way to Find Out Where You're Mentioned

Reviewed on 11/03/2018

Our company is not a big one and therefore every mention counts. Mention gives us the opportunity...

Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name)

Pros

We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox.

Cons

The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you.

If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis.

Elle
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Not effective in monitoring media..

Reviewed on 13/07/2018

Pros

Well, I do receive timely and regular notifications from this platform. It also provide a score out of a 100 as to the strength of the source.

Cons

The intelligence provided by this platform is sadly flawed, as it tends to report on any names similar to my brand, and cannot distinguish the phrase match to my brand. It perhaps needs some AI to provide more accurate social listening. Equally, it misses noise about my brand across social platforms.

Andrea
Andrea
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and helpful to reach your goal

Reviewed on 18/09/2019

Pros

Super easy to setup and to manage. A lot of features in basic account.

Cons

Miss possibility to connect with other tools

Jenny
Jenny
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool to monitor your brand across the Internet

Reviewed on 31/12/2018

Great tool to monitor your brand and keep track of your reputation online. Also enables us to...

Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion.

Pros

This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out.

Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful.

Cons

UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced.

Showing 5 reviews of 289 Read all reviews

Mention FAQs

Below are some frequently asked questions for Mention.

Mention offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day trial available (no credit card required) Limited Free plan available Solo: $29/month Pro: $99/month ProPlus: $199/month Company: Custom pricing

Mention has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mention supports the following languages:

English, French, German, Spanish

Mention supports the following devices:

Mention integrates with the following applications:

Azendoo, Capsule, Dropbox Business, Evernote Teams, Flowdock, Gmail, HipChat, Instagram, Meta for Business, Podio, Quip, Salesforce Marketing Cloud, Slack, Twitter/X, Wrike, Zapier

Mention offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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