---
description: Learn how Ciphr can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Ciphr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ciphr Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Applicant Tracking Systems (ATS)](/directory/253/applicant-tracking/software) > [Ciphr](/software/91617/ciphr)

# Ciphr

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> Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff.
> 
> Verdict: Rated **4.3/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ciphr

Reassuringly clear on compliance: mitigate risk with online HR software that helps HR teams record, manage and track cases securely and efficiently. Defined workflows, automated reminders and auditable histories means cases get resolved smoothly and swiftly.&#10;Training and learning that does the job: keep track of your learning and development programmes. Our cloud HR software helps you plan, apply and track your training so you can monitor and make sure it’s effective.&#10;Efficient at its core: this is self-service HR software. Your people get to do their own admin and you get to streamline, reduce costs, improve data accuracy and up employee engagement. It’s a single-provider approach that improves core processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 48 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ciphr
- **Location**: Buckinghamshire, UK
- **Founded**: 1982

## Commercial Context

- **Starting Price**: £7.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing is based on a per user per month model.&#10;&#10;Contact us for detailed pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- 360 Degree Feedback
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Assessment Management
- Asynchronous Learning
- Attendance Tracking
- Audit Management
- Audit Trail
- Auto Update
- Background Screening
- Benefits Dashboard

## Integrations (17 total)

- Broadbean
- Experian Email Verification
- LinkedIn Jobs
- Microsoft Entra ID
- Moodle
- OurPeople
- Payroll
- ShopWorks
- Totara Learn
- Totem
- Training Tracker
- Twitter/X
- Workday Peakon Employee Voice
- hireful
- iHasco

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Applicant Tracking Systems (ATS)](https://www.getapp.co.uk/directory/253/applicant-tracking/software)

## Related Categories

- [Applicant Tracking Systems (ATS)](https://www.getapp.co.uk/directory/253/applicant-tracking/software)
- [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software)
- [Payroll Software](https://www.getapp.co.uk/directory/259/payroll/software)
- [Recruitment Software](https://www.getapp.co.uk/directory/261/recruitment/software)
- [Training Software](https://www.getapp.co.uk/directory/266/training/software)

## Alternatives

1. [Rippling](https://www.getapp.co.uk/software/112141/rippling) — 4.9/5 (4706 reviews)
2. [BambooHR](https://www.getapp.co.uk/software/20517/bamboohr) — 4.6/5 (3285 reviews)
3. [Paylocity](https://www.getapp.co.uk/software/102695/webpay) — 4.3/5 (1832 reviews)
4. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5150 reviews)
5. [Paycor](https://www.getapp.co.uk/software/108691/paycor-perform) — 4.3/5 (3038 reviews)

## Reviews

### "Great product and outstanding support" — 5.0/5

> **Guy** | *5 January 2016* | Human Resources
> 
> **Pros**: Great, intuitive product with outstanding support.
> 
> **Cons**: Although all feedback I gave CipHR was acted upon, there was at times a little too much reliance on personal relationships between the support team and client (my team).
> 
> I was employed by a client to review and better use out of their CipHR system (amongst many other things).  Working with the CipHR team, we moved from using only the most basic aspects to almost full functionality within 10 months.  There was a significant impact on the business with reduced HR costs, greater HR face time, reduced manager system usage time and reduced error rates.  I could not have done it without the tireless team at CipHR supporting me all the way.

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### "Adoption of Ciphr by Southern Hospice Group" — 4.0/5

> **Paul** | *4 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ciphr is generally easy to use and employee satisfaction for self-service features is high. We have found Ciphr to be flexible both from a system configuration perspective and the willingness of the team (consultants, technical support) to assist and help provide solutions to issues.
> 
> **Cons**: There are a few areas which are either not well integrated, easy to use or well featured as we would like. In particular, Paylink configuration is complex, holiday entitlements are laborious to set up and Timesheet functionality is limited.
> 
> SHG had very challenging timescales in which to implement the HR system and Ciphr were willing to work with us to help us achieve that goal. Ciphr have been easy to work with and the support and guidance through implementation has generally been very good.

-----

### "Customer Support really good\!" — 4.0/5

> **Melanie** | *17 October 2025* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: When it comes to iRecruit, Hassan is a godsend, and is always able to understand our requests and action those that he can help with very quickly.  He has also advised us when some of our suggestions have been put to the development team, which is helpful.  He includes screenshots and clear information, to help us understand and guides us when there are things we can resolve for ourselves.
> 
> **Cons**: Having to put in a service ticket rather than being able to pick the phone up quickly (especially when something is super urgent and potentially a very quick resolution) - it's not made easy to get through to a person quickly.
> 
> I have mainly used Ciphr support for iRecruit issues, and a few My Trust issues.  The experience has always been positive and the people in the support team are reactive and very helpful.

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### "CIPHR Payroll" — 5.0/5

> **Fiona** | *9 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ciphr Payroll - importing timesheets is quick, efficient and accurate.  The system is user-friendly and processing is faster overall thanks to HR integration.
> 
> **Cons**: Ciphr Payroll - The reporting side seems complicated, likely due to limited training following the recent implementation.  This would have been a useful exercise to cover during the implementation period.  We have avoided the rollback process as it feels long-winded and it is not possible to switch to the next person when in query mode.
> 
> We have recently implemented Ciphr Payroll and the experience was made seamless thanks to the outstanding support from the team, in particular \[sensitive content hidden\]&#10; From day one, they guided us through the setup process, patiently answering all our questions and ensuring everything was configured perfectly for what is a very complex payroll.&#10;&#10;Their professionalism, responsiveness, and deep knowledge of the software made the transition smooth and stress-free. They went above and beyond to ensure our team was comfortable with every feature, and their hands-on approach truly made a difference.&#10;&#10;Even though we are in the early stages of implementation, I would highly recommend Ciphr to any business looking to modernise their payroll operations, especially their support team—they are 1 of the reasons our implementation was such a success\!

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### "Good and Robust" — 4.0/5

> **Ellie** | *27 March 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: It is incredibly versatile in the way that it can be configured. There is some ability to re-purpose fields and pages to be used in a way that suits the business. It was a good solution for a mid-size UK business, a lot of other providers were either used to smaller sub 100 companies or 1000+ companies
> 
> **Cons**: The order of implementation of the modules seemed really counter-intuitive and caused a lot of additional work. Ultimately the Notifications module (workflow emails etc) was a separate module that was configured at the end of the project. We started with a few modules and then gradually added functionality so this meant we had to wait a fair amount of time with some modules launched, before we could add notifications. As a result we had to do a lot of manual emails at the start before we could rely on the automated system generated ones.
> 
> Generally positive, some concerns over customer service and the skillset of their frontline teams however very reassured that this is something that is being actively improved, with a clear shift towards a more enhanced customer experience.

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| en | <https://www.getapp.com/hr-employee-management-software/a/ciphr/> |
| en-AE | <https://www.getapp.ae/software/91617/ciphr> |
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| fr-BE | <https://fr.getapp.be/software/91617/ciphr> |
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| nl | <https://www.getapp.nl/software/91617/ciphr> |
| nl-BE | <https://www.getapp.be/software/91617/ciphr> |

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