IBM Security MaaS360

About IBM Security MaaS360
Mobile Device Management (MDM)
MDM in Minutes: Deploy, Secure and Support Smartphones & Tablets
Every organization needs to see and control the mobile devices entering their enterprise, whether they are provided by the company or part of a Bring Your Own Device (BYOD) program. MaaS360 mobile device management (MDM) is the fastest, most comprehensive way to make that happen.
MaaS360 simplifies MDM with rapid deployment, and comprehensive visibility and control that spans across mobile devices, applications, and documents. MaaS360 supports all devices including the iPhone, iPad, Android, Windows Phone, BlackBerry, and Kindle Fire.
Key benefits of IBM Security MaaS360
- Rapidly Enroll Mobile Devices
Select MDM services and configure device enrollment settings
Send enrollment requests over the air using SMS, email, or a custom URL
Authenticate against Active Directory/LDAP, one-time passcode, or SAML
- Integrate Mobile Devices with Enterprise Systems
Discover devices accessing enterprise systems
Integrate with Microsoft Exchange, Lotus Notes, and Microsoft Office 365
Leverage existing Active Directory/LDAP and Certificate Authorities
- Centrally Manage Mobile Devices
Configure email, calendar, contacts, Wi-Fi and VPN profiles over-the-air (OTA)
Approve or quarantine new mobile devices on the network
Distribute and manage public and corporate applications
- Proactively Secure Mobile Devices
Specify passcode policies
Enforce encryption settings
Detect and restrict jailbroken and rooted devices
- Streamline Mobile Device Management Support
Use device views to diagnose and resolve issues
Locate lost or stolen devices
Reset forgotten passcodes
- Monitor and Report on Mobile Devices
Detailed hardware and software inventory reports
Privacy settings block collection of personally identifiable information
Mobile expense management for real-time data usage monitoring and alerting
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Reviews
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- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ok Product, Needs Some Work
Reviewed on 13/09/2019
The set up and administration of the product was pretty easy. The user experience was been...
The set up and administration of the product was pretty easy. The user experience was been inconsistent. The service is been average.
Pros
Easy to remove content from company-owned devices. The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.
Cons
Sync issues have prolonged the trial. We had to make several configuration changes just so users can receive notifications of emails in a timely manner.
Reasons for Switching to IBM Security MaaS360
The liked the functionality and price point, but we are still evaluating the product.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IBM MaaS360 with Watson is user friendly
Reviewed on 10/04/2023
I am an IT Support for some of the Banks in the US and that's what they use in accessing work...
I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere.
Pros
It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.
Cons
What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
MaaS360 Device Management Software, Enlist a Professional!
Reviewed on 13/02/2019
While many calls and emails to technical support were needed to get us off the ground, the support...
While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.
Pros
This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.
Cons
MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.

- Industry: Consumer Goods
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Robust platform that minimizes security risks
Reviewed on 12/11/2022
This is a robust platform that is cloud-based and makes it easy to configure for the protection of...
This is a robust platform that is cloud-based and makes it easy to configure for the protection of devices used by our workforce. Allowing for centralized, simple and optimal management of end devices.
Pros
Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.
Cons
This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Monitoring your inventory
Reviewed on 25/03/2019
Pros
The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.
Cons
There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.
IBM Security MaaS360 FAQs
Below are some frequently asked questions for IBM Security MaaS360.Q. What type of pricing plans does IBM Security MaaS360 offer?
IBM Security MaaS360 offers the following pricing plans:
- Starting from: US$4.00/month
- Pricing model: Subscription
- Free Trial: Available
A 30-day trial of IBM MaaS360 is available, after which pricing is as follows: Essentials: $4.00 USD per device per month $8.00 USD per user per month Deluxe: $5.00 USD per device per month $10.00 USD per user per month Premier: $6.25 USD per device per month $12.50 USD per user per month Enterprise: $9.00 USD per device per month $18.00 USD per user per month
Q. Who are the typical users of IBM Security MaaS360?
IBM Security MaaS360 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does IBM Security MaaS360 support?
IBM Security MaaS360 supports the following languages:
Chinese, Czech, Dutch, English, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish
Q. Does IBM Security MaaS360 support mobile devices?
IBM Security MaaS360 supports the following devices:
Q. What other apps does IBM Security MaaS360 integrate with?
We do not have any information about what integrations IBM Security MaaS360 has
Q. What level of support does IBM Security MaaS360 offer?
IBM Security MaaS360 offers the following support options:
FAQs/Forum, Knowledge Base
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