Firefish
About Firefish
Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to boardroom.
Maximising profitability by promoting a CRM-first strategy that increases revenue per recruiter through an enriched and engaged database, admin automation and increased recruiter engagement.
Agency leaders require insight into the effectiveness of activities, channels, and performance in real-time. Providing real-time insights that enable agencies to reduce operational costs.
Firefish is the recruitment CRM that puts data at the heart of your recruitment agency. Accelerating profitable growth for the recruitment agencies of tomorrow.
Key benefits of Firefish
30% increase in revenue per recruiter.
15% reduction in operational costs.
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Reviews
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- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy and Convenient
Reviewed on 16/11/2022
Overall, I've thoroughly enjoyed using Firefish and will continue to use it in the same way.
Overall, I've thoroughly enjoyed using Firefish and will continue to use it in the same way.
Pros
I use the Advert posting, applicant processing, and CV database. I absolutely love all these features as they're incredibly easy to use and very convenient. My favourite feature is the option for mandatory pre-screening questions as this saves me a lot of time when going through the job applications.
Cons
Honestly, not many cons come to mind as there are parts of Firefish I don't use but perhaps the organisation of the Candidate profiles. The CV is buried on the last tab in documents but is the most important thing on someone's profile.
Response from Firefish Software
Hi Amelie,
Thank you very much for your review. We appreciate that you enjoy using Firefish, finding it easy and convenient.
Many thanks,
Amy
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Swimming without armbands!
Reviewed on 13/12/2022
Fantastic - team is very supportive and reactive to anything you need
Fantastic - team is very supportive and reactive to anything you need
Pros
CRM, keeping all notes, history, calls, email in one place, and the boolean searches - to be able to use as a job board
Cons
Sales forecasting for temps, great for perms but not so user friendly for temps
Reasons for Switching to Firefish
We loved the over all user friendliness of the CRM, the data capture, CV searching, formatting, reports, and workflows, as well as hosting our website.Response from Firefish Software
Hi Katrina,
Thank you for your review!
Many thanks,
Amy
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Recruitment Consultant Review
Reviewed on 26/01/2023
I am still getting used to the software and so far I am happy with the software.
I am still getting used to the software and so far I am happy with the software.
Pros
I haven't been too involved with the integration into our business, however, when it comes down to my use of uploading candidates to build a database and search for candidates it is very easy to use.
Cons
Not being able to add more than one position when creating a candidate profile
Response from Firefish Software
Hi Chelsie,
Thank you for your review.
Amy
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Must For Recruiters!!
Reviewed on 13/12/2022
Helps generate more business/sales
Helps generate more business/sales
Pros
Great onboarding -Easy to use recruitment software - helps generate more business -good system for managing candidates and recruitment process
Cons
Can be a bit slow sometimes but overall very useful recruitment tool
Response from Firefish Software
Hi Mary,
Thanks for your review!
We're so happy that Firefish has helped you generate more business/sales.
Many thanks,
Amy
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Forward thinking CRM
Reviewed on 21/06/2019
As the title goes they are a forward thinking crm. They are always looking to make the platform...
As the title goes they are a forward thinking crm. They are always looking to make the platform better and more efficient every day. They release weekly development updates and really listen to their client on how they can make their platform better.
Their customer service is fantastic will short lead times and always actively trying to find a solution.
Pros
They have nailed candidate candidate engagement within their platform. You are able to keep easily engaging with our candidates through social channels, email and click to call.
The platform is easy to use and shows users a clear path To enable them to match candidates to clients and jobs quickly.
Cons
The clouds software can be limiting at times with trying to save documents on the fly and also the ability to navigate through multiple screens in one session.
Reasons for Switching to Firefish
From day one, Firefish wanted to be our partner and grow together. No other supplier showed this to us. Also, they started from the candidate journey and engagement which is something we really value.Firefish FAQs
Below are some frequently asked questions for Firefish.Q. What type of pricing plans does Firefish offer?
Firefish offers the following pricing plans:
- Starting from: £80.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starting from £58 per user/month when billed annually, or £65 per user/month when billed monthly. Full pricing information is available on our website.
Q. Who are the typical users of Firefish?
Firefish has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Firefish support?
Firefish supports the following languages:
English
Q. Does Firefish support mobile devices?
Firefish supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Firefish integrate with?
Firefish integrates with the following applications:
Gmail, Google Analytics 360, LinkedIn Recruiter, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, ScheduleFlex, Twilio, Twitter/X, WhatsApp
Q. What level of support does Firefish offer?
Firefish offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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