Docusign
About Docusign
Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.
Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.
Key benefits of Docusign
Thousands of enterprise organizations in the financial services, travel, human resources, and insurance industries have chosen Docusign as their preferred e-signature platform.
Docusign for the Enterprise improves your business process with a fast, complete and trusted platform.
Fast
Accelerate business transactions throughout your organization with convenient electronic signatures that work the way your people and customers work.
Reduce the time it takes to obtain signatures on documents from days to minutes, and eliminate errors caused by manual processing or re-keying data
Simplify the entire approval process to increase accuracy and business efficiency.
Complete
Docusign provides the most robust esignature transaction management services including authentication, electronic forms, integration, and collaboration to automate any type of transaction
Support for all the ways you sign including remote, embedded, and in-person from a single platform
Integrate with your existing line of business applications, or industry platforms such as Salesforce or Microsoft.
Leverage the Dev Center resources to dramatically shorten integration time and reduce project risk
Trusted
Trust the global leader in electronic signature solutions and the number one choice of Fortune 500 companies.
Warranted by Docusign to provide a Fully ESIGN compliant process
Leverage Docusign's deep experience as the leading enterprise electronic service provider
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly recommend DocuSign
Reviewed on 02/08/2023
Overall experience and expectations have been easily met
Overall experience and expectations have been easily met
Pros
DocuSign is your go-to platform for contract management, sharing secure information, and managing multi-party signatures
Cons
More accessible templates would be very helpful
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Safe and secure with Docusign
Reviewed on 18/12/2024
Overall, we have been very happy with Docusign as the return on investment has exceeded expectations...
Overall, we have been very happy with Docusign as the return on investment has exceeded expectations by reducing printing costs, and reducing time spent in having to print, capture the signature, scan the document in, etc.
Pros
Docusign is very user friendly, anyone in our company can use it.
Cons
On the expensive side, but it is offset by cost savings in time and materials.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not the best but good
Reviewed on 05/12/2024
Its middle of the road there is better out there now
Its middle of the road there is better out there now
Pros
Its function email a doc get a legal signature.
Cons
Cost and its not as simple to use as other doc signing software
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Tool but Expensive
Reviewed on 28/10/2024
Docusign helped us transition from paper-based processes to electronic paper filling and signing,...
Docusign helped us transition from paper-based processes to electronic paper filling and signing, so we are thankful for that.
Once transparency with envelopes left was taken away we are starting to wind down our usage of Docusign and have implemented other solutions that are more cost effective and transparent.
Pros
User friendly for less tech-savvy individuals to easily add individual documents to an already created envelope templates.
Dropping fields into forms is easy and seamless.
Renaming fields to pre-fill the same field on a different form within the envelope
Cons
Cost - this service was very expensive compared to other subscription-based models.
Voided envelopes were deducted from the overall envelope allotment.
Was unable to see how many envelopes were left out of total amount purchased, this ability was available and then removed. I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the information from my sales representative. This ability was taken away, it should be readily available.
Alternatives Considered
airSlate SignNowReasons for Switching to Docusign
Familiarity with Docusign within the team that oversaw implementation- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ensuring trust and transparency for digital signatures
Reviewed on 26/12/2024
By seamlessly integrating Docusign with all our systems, we have been able to gain more organization...
By seamlessly integrating Docusign with all our systems, we have been able to gain more organizational capabilities and manage the signing of contracts and invoices with the relevant parties transparently.
Pros
I loved how Docusign made it easy for us to capture digital signatures from clients, I loved how it organizes the records of issued documents to ensure accurate tracking. I loved how Docusign automatically documents the receipt of the other party with the time and date. It is great that preparing any document for signature is very easy, I loved how we can easily modify the fields in any document used according to the new requirements.
Cons
Docusign is flawless, easy to use, some templates are difficult to customize to our requirements.
Docusign FAQs
Below are some frequently asked questions for Docusign.Q. What type of pricing plans does Docusign offer?
Docusign offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote.
Q. Who are the typical users of Docusign?
Docusign has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Docusign support?
Docusign supports the following languages:
Brazilian Portuguese, English, Spanish
Q. Does Docusign support mobile devices?
Docusign supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Docusign integrate with?
Docusign integrates with the following applications:
Google Docs, Microsoft 365, Salesforce Platform, ServiceNow, Stripe, Workday Enterprise Management Cloud, Zoom Events and Webinars
Q. What level of support does Docusign offer?
Docusign offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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