--- description: Learn how Alchemer can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Alchemer. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alchemer Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Alchemer](/software/9664/alchemer) # Alchemer Canonical: https://www.getapp.co.uk/software/9664/alchemer Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/9664/alchemer?page=2) > Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems. > > Verdict: Rated **4.5/5** by 319 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Alchemer \* Alchemer helps companies transform into customer-centric organizations. \* There are no hidden fees. \* Leads the industry in Implementation, User Adoption, and Time to Go Live. \* Easy to integrate feedback and data into our customers’ core business applications. \* Helps customers consolidate and connect feedback across the organization. \* The open API allows you to add an integration, or create your own. \* Meet the high standards of information security and data governance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 319 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Alchemer - **Location**: Boulder, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Algeria, Angola, Australia, Benin, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea and 45 more ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Appraisal History - Benchmarking - CRM - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management ## Integrations (28 total) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Mailchimp - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.getapp.co.uk/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.co.uk/directory/234/survey/software) - [Market Research Software](https://www.getapp.co.uk/directory/889/market-research/software) - [360 Degree Feedback Software](https://www.getapp.co.uk/directory/1007/360-degree-feedback/software) - [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software) - [Employee Engagement Software](https://www.getapp.co.uk/directory/715/employee-engagement/software) ## Alternatives 1. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Typeform](https://www.getapp.co.uk/software/91581/typeform) — 4.7/5 (945 reviews) 3. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [SurveyMonkey](https://www.getapp.co.uk/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 5. [QuestionPro](https://www.getapp.co.uk/software/103311/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "Fantastic Survey Tool" — 5.0/5 > **Dustin** | *19 January 2018* | Research | Recommendation rating: 10.0/10 > > **Pros**: SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does. > > **Cons**: Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price. Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible. > > For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10. ----- ### "SurveyGizmo Review" — 4.0/5 > **Trent** | *24 July 2019* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: This platform has some features that need that other platforms do not like Survey Monkey. > > **Cons**: The ease of use is not as great as I would expect or like it to be. > > This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year. ----- ### "Greedy and unconscionable. Totally inflexible in servicing customers. Love to take the money." — 1.0/5 > **Verified Reviewer** | *6 July 2018* | Recommendation rating: 0.0/10 > > **Pros**: Some of their features at the time were only supported by them. This is changing very quickly. There are several other terrific providers in the marketplace who now support the features that were only available with SG. > > **Cons**: I had to pay them dollar's over the last 5+ years to host 2 surveys with extremely light traffic just as a storage because they were not forthcoming about their downgrade and storage policies. The features I needed - advanced quizzes and calculations - were only available on their platform. I asked them several times my options for downgrading to a lower plan because I was not using the platform but I did not want to loose my data and the work I had done. Their answers were extremely vague knowing full well that they were getting a free ride on the $/month I was paying just for storing a few MB of data. In the meantime, they changed the pricing plans so that the original plan would now cost me $/month. My old plan went on a "legacy plan" where I could not use many of the features like questions libraries. I have now switched to a provider who supports everything that SG does, does it 10 times better than them - both style and function - and does it at half the price. > > Was able learn about some of the functions of a survey provider and how they can be used to create quizzes and surveys in creative ways. ----- ### "Usually Does What I Need & Customer Service Is Great" — 4.0/5 > **Brittany** | *7 March 2018* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: I haven't run into many things I can't do with SurveyGizmo that I need from my forms. There are a lot of question types, and you can make custom ones. The reports are great because most of the people I send the reports to need visuals, and SurveyGizmo does that so it's easier to understand the data. Of course it's up to you to provide insights about what that data means, but you have a great tool for gathering and reviewing the data in SurveyGizmo. Also, customer service is a team of rockstars. Very fun to troubleshoot with. > > **Cons**: If you update a style template/sheet, your current forms using that style are NOT automatically updated. Since my organization has hundreds of forms and surveys, this is problematic. If you are in the situation where you want to redesign your forms, definitely use the styles, but be prepared to go into all of your forms/surveys and reapply the style to it, and remember to save afterward. It's annoying but not the worst, and it shouldn't happen often if you work closely with your brand leaders to make sure the design will be solid for a while. > > This takes care of my form and survey needs so easily. There a lot of logic rules and generated actions you can create in your forms too. You have to see how easy it is. ----- ### "User friendly survey tool for Survey Programmers" — 4.0/5 > **Daniel** | *29 October 2022* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Our team loves the unlimited number of responses which reduces the complexity. Special mention to the tech support team, who helped us clear all our doubts in interaction. Alchemer is very intuitive and UI is clear, doesn't need any extra training for achieving simple research use cases. They also offer great panel services > > **Cons**: Visual graphs can be improvisedFraud / automated response detection will be greatMore question types and specific to industry can make life easier ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/9664/alchemer?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/9664/alchemer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data