Sofon Guided Solutions

Sofon Guided Solutions

Guided Selling Software

4.7/5 (26 reviews)

Sofon Guided Solutions Overview

Sofon is a Sales Automation solution that simplifies, accelerates and improves the sales process of customer specific products or services. Sofon helps sales employees to easily and quickly translate customer requirements into error-free professional proposals and quotations. Quotations can be automatically transformed into production orders. Sofon guides sales to choose the best product fulfilling the needs of the potential buyer and to help them to a buying decision.

Pricing

Starting from
US$30,000.00
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom

Supported Languages

Chinese (Simplified), Czech, Dutch, English, French and 4 others, German, Italian, Polish, Spanish

Sofon Guided Solutions Reviews for UK Users

Overall rating
4.7/5
92% positive reviews
23
Excellent
1
Very good
1
Average
0
Poor
1
Terrible
Pieter L.

Unbeaten in ease of use and value for money!

Reviewed on 27/04/2011
Review Source: Capterra

The product data and rules are maintained by the people that have the knowledge, not by it-people. Though 'off-the-shelf', the tool is highly flexible and easy to use. We could not perform without it.

Pros

The Aebi Schmidt Group (www.aebi-schmidt.com) manufactures outstanding, world-wide-distributed agricultural, municipal and special equipment.
With a customized range of products and services we offer our customers appropriate solutions for almost every problem.

All our products (silo spreaders, snowploughs, snow clearing machines, compact sweepers, mounted sweepers, implement carriers, transporters and mowers) are configurable, from a few options to many highly complex options with multi-level dependencies and calculations. We use Sofon to maintain and spread the product knowledge amongst all our sales offices all over Europe. With Sofon a salesman is able to make a good-looking quotation in a short time without much product knowledge. Sofon supports the whole quotation process, and when a quotation becomes an order, a sales order and the complete bill of material and routing is created in our ERP system (SAP). Changes are handled too.

Cons

no real Cons

Rating breakdown

Ease of Use
Customer Support

Marion K.

Our price agreements with our various customers are now clearly defined

Reviewed on 01/05/2013
Review Source: Capterra

E. van Wijk Logistics is an international logistics service company with branches in the Netherlands, Romania, Moldavia and Ukraine. Before Sofon our quotations and calculations were produced manually in Excel. This was time-consuming and prone to errors; it was for example easy to forget a change in rates. This is why we wanted to simplify the way the rates were put together. We also wanted more insight into client-specific rates and outstanding quotations. We now make use of the Sofon Sales Organizer (CRM package) and the Sofon Proposal Organizer (quotation generator). We use Sofon to quickly produce uniform and error-free quotations, including the accompanying calculations. Our price agreements with our various customers are now clearly defined and our price adjustments are greatly simplified. Sofon also offers us insight into the quotations we have issued to date and the effectiveness of our sales reps.

Pros

Quickly produce uniform and error-free quotations
Offers insight into the quotations we have issued to date and the effectiveness of our sales reps
Price agreements are now clearly defined and our price adjustments are greatly simplified

Cons

no real Cons

Rating breakdown

Ease of Use
Customer Support

Robert

All the Sofon-users in our company are very pleased

Reviewed on 08/04/2013
Review Source: GetApp

Voortman develops, manufactures, installs and maintains CNC controlled processing machines for the steel fabricating industry and steel service centers. Because of our growing international clientele, we were looking for a complete sales support system. Sofon turned out to be very complete, so we use all of Sofon: from CRM to quotation generation ¿ and everything in between. The implementation of Sofon took only a few months. I had expected that we would need far more time, but my expectations were definitely proved wrong. All the Sofon-users in our company are very pleased with the ease of use the system offers. Since the introduction of Sofon we have the years of customer history visible at a glance. We also have a link to and synchronization of our e-marketing package, we have the possibility to manage our opportunities and our management reports are available, thanks to Sofon.

Pros

Quick implementation (only a few months)
Ease of use the system
Customer history visible at a glance
Link to and synchronization of our e-marketing package

Robert oude A.

Sofon offers Voortman complete sales support system

Reviewed on 08/02/2013
Review Source: Capterra

Voortman develops, manufactures, installs and maintains CNC controlled processing machines for the steel fabricating industry and steel service centers. Because of our growing international clientele, we were looking for a complete sales support system. Sofon turned out to be very complete, so we use all of Sofon: from CRM to quotation generation and everything in between. The implementation of Sofon took only a few months. I had expected that we would need far more time, but my expectations were definitely proved wrong. All the Sofon-users in our company are very pleased with the ease of use the system offers. Since the introduction of Sofon we have the years of customer history visible at a glance. We also have a link to and synchronization of our e-marketing package, we have the possibility to manage our opportunities and our management reports are available, thanks to Sofon.

Pros

quick implementation
ease of use the system
customer history visible at a glance

Cons

No major cons.

Rating breakdown

Ease of Use
Customer Support

Vincent snels

Sales staff makes 90% of quotations without the help of Engineering

Reviewed on 15/11/2012
Review Source: GetApp

MarFlex is a developer and manufacturer of electrical deep well pumps for the shipping and offshore industries. The abundance of options and combinations made it difficult for the sales staff to provide an accurate quotation quickly; they often needed the help of our Engineering department. We searched for a provider who could meet all of our needs and Sofon turned out to be the best option for us. After an implementation of six months, we went live with Sofon. With Sofon, Sales no longer requires the help of Engineering for 90% of quotations. Sofon makes sure we do not make any errors and offer the correct combination to our customers. We are extremely pleased with the results we achieved with Sofon. Our quotations are of excellent quality, both in terms of contents and lay-out. We often simply copied text from old quotations and spend time at checking through the entire text. Now we know… Sofon is always right. We no longer have to read through the text and can send it off with confidence.

Sofon Guided Solutions Pricing

Starting from
US$30,000.00
Pricing options
Free Trial
One Time License
Subscription
Value for money

User + server based license or subscription model

Sofon Guided Solutions Features

  • API

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Collaboration Tools
  • Contact Database
  • Customisable Templates
  • Data Import/Export
  • Email Integration
  • Lead Capture
  • Lead Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Third Party Integration

Additional information for Sofon Guided Solutions

Key features of Sofon Guided Solutions

  • Error-free and consistent quotations and contracts
  • Higher scoring rates
  • Lower sales cost
  • Shorter sales cycles

Benefits

In short
- With Sofon you easily produce error-free, well-presented proposals
- With Sofon you generate quotations and commissions more rapidly
- With Sofon you control your sales process from contact to contract
- Because of Sofon, all your orders are complete and feasible

Sales
Sofon Guided Selling helps sales departments maximize their sales opportunities and better manage the sales process as a whole. Dealers and other agents can also depend on problem-free sales of new and existing products and services and will need less support. All that with fewer risks in less time. Sofon makes sure of:

Connection - between client demand and product possibilities
Knowledge - complete and error-free quotations with less knowledge
Speed - no waiting for information from others
Impact - solid, attractive and competitive offers
Quality - faultless tenders, commissions and contracts
Effectiveness - fewer (manual) steps, so more time for clients
Competitive edge - best price/performance
Overview - full overview of sales process

Marketing
Sofon Guided Selling offers extensive report and selection possibilities. In this way, marketing can be targeted and so undertaken more effectively.

Furthermore, Sofon Guided Selling makes sure that all documents are always presented in the correct house style. If changes are needed, they can be made easily in all documents generated in Sofon with a simple command. Thus, a correct and uniform image is guaranteed at all times. Sofon takes care of:

Recognition - strict uniformity of house style, in the local language wherever you are
Interaction - targeted interaction with clients possible (e-commerce)
Insight - more insight gained into (purchasing) behavior and (potential) clients
Focus - targeted marketing possible

Management
A company’s continuity is determined by the factors of predictability and liability, apart from a healthy business model. Sofon contributes directly to the predictability of turnover and related income by making sure of insight into outstanding tenders and orders.

Because only feasible products and deliverable services are offered and contracted, the risk of product liability decreases considerably. And because only correct offers are made, margins are ascertained beforehand for every order. In this way, you completely fulfill client expectations. Sofon takes care of:

Cost reduction - costs, margins and turnover are immediately clear
Predictability - fewer overhead costs because sales reps produce their own offers
Less risk - less chance of mistakes (product liability, cost of returned products)
Teamwork - improved cooperation between sales, development and production
Image - consistent, professional communication
Control - authorization of important sales decisions

Production
Sofon Guided Selling brings you faster production, improved manufacturing and less failure costs. Sofon enables sales staff to generate complete and correct orders for deliverable products. Anything else is impossible. This creates predictability and therefore calm during the production process. Sofon takes care of:

Accuracy - complete and correctly specified commissions
Realism - all sales orders are based on feasible products
Predictability - no changes during production as orders are immediately completed

Sofon Guided Solutions FAQs

Below are some frequently asked questions for Sofon Guided Solutions.

Q. What type of pricing plans does Sofon Guided Solutions offer?

Sofon Guided Solutions offers the following pricing plans:

Starting from: US$30,000.00

Pricing model: One Time License, Subscription

Free Trial: Not Available

User + server based license or subscription model

Q. What are the main features of Sofon Guided Solutions?

Sofon Guided Solutions offers the following features:

  • Error-free and consistent quotations and contracts
  • Higher scoring rates
  • Lower sales cost
  • Shorter sales cycles

Q. Who are the typical users of Sofon Guided Solutions?

Sofon Guided Solutions has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Sofon Guided Solutions support?

Sofon Guided Solutions supports the following languages:

Chinese (Simplified), Czech, Dutch, English, French, German, Italian, Polish, Spanish

Q. What type of pricing plans does Sofon Guided Solutions offer?

Sofon Guided Solutions has the following pricing plans:

One Time License, Subscription

Q. Does Sofon Guided Solutions support mobile devices?

We do not have any information about what devices Sofon Guided Solutions supports

Q. What other apps does Sofon Guided Solutions integrate with?

Sofon Guided Solutions integrates with the following applications:

Microsoft Dynamics NAV in the Cloud, Oracle CRM On Demand, SAP CRM, Salesforce Sales Cloud

Q. What level of support does Sofon Guided Solutions offer?

Sofon Guided Solutions offers the following support options:

Knowledge Base, Online Support, Phone Support