
About Adobe Workfront
Adobe Workfront is the leader in enterprise work management. Adobe Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market.
Key benefits of Adobe Workfront
• Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.
• Project Management - Creating and executing cross-departmental initiatives in Adobe Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.
• Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.
• Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.
• Issue Tracking - Every project has it's hiccups. Adobe Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.
• Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.
• Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.
• Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.
• Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Adobe Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Adobe Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.
• Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Adobe Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.
• Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Adobe Workfront Library to manage your work in progress content and share final deliverables with the right people.
• Product Integration - Adobe Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Aadobe Workfront Fusion, you can connect Adobe Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.
• Auditing & Governance - Providing a single place for all project information within Adobe Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yes!!!!!!!!!!
Reviewed on 11/09/2019
Very satisfactory. Can’t imagine another product meeting the needs of our org with so many...
Very satisfactory. Can’t imagine another product meeting the needs of our org with so many workflows and such complex data needs. Incredible customer service and training resources. Incredibly helpful annual conference for users and potential buyers.
Pros
Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.
Cons
Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic
Reasons for Switching to Adobe Workfront
Instead of Mavenlink- Very flexible on license structuring and pricing, more integrations Instead of Wrike- we needed something more complex, but Wrike is great if you don’t
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workfront simplifies project and job routing
Reviewed on 13/06/2022
I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients,...
I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients, they have the option to read the proof, make any comments or suggestions they have, or decide whether or not the proof should be authorized. The tools that are located at the top of the page may be used by the customer with ease to highlight or point to what they want altered.
Pros
I enjoy that the dashboard makes it simple to view the tasks on which I have been tasked to work as well as the due dates for those projects. I am able to view the approvals that are waiting, as well as my to-do list, which helps me keep my job on track.
Cons
The calendar function on their website is not to my liking. It does not function very well, and it makes it tough to view your projects within a monthly timeline, which is something that is incredibly crucial for a content team to achieve.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Frustrating Software That You Have to Bend to Your Needs
Reviewed on 03/02/2021
Workfront was designed to allow us to track time and build support queues. The goal was to have one...
Workfront was designed to allow us to track time and build support queues. The goal was to have one system that could be modified to many different teams.
Pros
The time tracking functionality is really good. It breaks out time by day and by project / task. It's easy to generate reports based on the breakdown, not only for personal use but also for management.
Cons
The software is so incredibly frustrating. it is powerful, but only if you're really willing to sit with it and forecefully bend it to your needs. Some of the decisions they made in software design and logic, literally make no sense. some things are intuitive, and then other things aren't intuitive at all. I think for me the biggest issue is lack of consistency with ease of use and the product itself. It also gets confusing with the different levels and their hierarchical order, which I think even they get lost in sometimes themselves. There is a community of users, and I will say that the official help documentation has improved greatly over the past few years. But a lot of it was trial and error. The only reason I was involved is because higher management had made the decision to use this product without really considering the users and the rollout team.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Project Management Made Easy with Adobe Workfront Software.
Reviewed on 22/08/2023
Investing in thorough training for all team members will ensure that they are well-equipped to...
Investing in thorough training for all team members will ensure that they are well-equipped to harness the platform's full potential and maximize their productivity. Adequate training will also foster a sense of confidence and competence among your team members, enabling them to embrace Adobe Workfront with enthusiasm and eagerness. By taking these steps, you can set your team up for success and unlock the full benefits of Adobe Workfront's tailored project management solution. . By offering a comprehensive suite of features, Adobe Workfront empowers teams to streamline their workflows, meet critical deadlines, and deliver high-quality projects consistently. Moreover, the platform's user-friendly and intuitive interface further enhances the overall project management experience, making it accessible to all team members, regardless of their technical expertise.
Pros
As someone who deeply appreciates and thrives in the creative process, Adobe Workfront's holistic approach to project management is undeniably appealing. One of the most significant aspects that I find immensely beneficial is its ability to centralize all project details within a single unified platform. This feature ensures that critical project information, such as feedback, assets, and task assignments, is readily available to every team member involved. This seamless accessibility fosters improved communication and collaboration among team members, facilitating a more productive and cohesive work environment. Adobe Workfront stands out from its peers due to its distinct focus on addressing the unique project management challenges faced by creative teams. Unlike other generic project management platforms, Adobe Workfront is tailored specifically to cater to the needs of creative professionals. Its seamless integration with the Adobe Creative Cloud suite provides a powerful advantage, enabling creative teams to harness the full potential of their favorite design and collaboration tools, resulting in efficient and fruitful collaborations.
Cons
While Adobe Workfront undoubtedly excels in most areas, there are instances where the user interface might present a slight learning curve for new users. For those unfamiliar with the platform, navigating through certain menus and discovering specific options might require some initial exploration. However, it is essential to note that this challenge is not insurmountable and can be quickly overcome with adequate training and practice. In fact, once users become more acquainted with the platform's functionalities, they will find that the benefits far outweigh this minor drawback.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Adobe Workfront Review
Reviewed on 04/02/2023
I have had a positive experience with Adobe Workfront. The platform is intuitive and easy to use,...
I have had a positive experience with Adobe Workfront. The platform is intuitive and easy to use, and it provides powerful tools for project management, task management, and resource management. It is also highly customizable, allowing us to tailor our workflow for our specific needs. The customer service has been excellent, and the support staff have been very helpful in providing assistance and solutions to any issues we encountered. Overall, I would highly recommend Adobe Workfront as an effective project management solution.
Pros
One of the best things about Adobe Workfront is its scalability. It is designed to be able to accommodate teams of any size and complexity, and it is able to easily adapt to changes in your business. This makes it great for teams that are constantly growing and changing. The software is incredibly user friendly and has a wide range of features that make it easy to manage and track projects. It also has a robust reporting system that can help you to quickly identify areas of improvement. Finally, Adobe Workfront has excellent customer support and a knowledgeable support team that can help you if you ever need assistance.
Cons
The biggest con of Adobe Workfront is the lack of customization options. While the platform offers a range of features, it can be difficult to customize the software to meet specific needs. The cost of the software can be prohibitive for some businesses.The user interface can be confusing and unintuitive, making it difficult for users to quickly learn and understand the software.
Adobe Workfront FAQs
Below are some frequently asked questions for Adobe Workfront.Q. What type of pricing plans does Adobe Workfront offer?
Adobe Workfront offers the following pricing plans:
- Free Trial: Not Available
Workfront offers several license types and packages depending on the functionality each user requires. Full licenses provide robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types give team members and internal/external collaborators the functionality they need to track, approve, request, and manage work. Contact Adobe for more detailed pricing information.
Q. Who are the typical users of Adobe Workfront?
Adobe Workfront has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Adobe Workfront support?
Adobe Workfront supports the following languages:
Chinese, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish, Traditional Chinese
Q. Does Adobe Workfront support mobile devices?
Adobe Workfront supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Adobe Workfront integrate with?
Adobe Workfront integrates with the following applications:
Acquia DAM (Widen), Adobe Campaign, Adobe Experience Manager, Box, Dropbox Business, Google Drive, Jira, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Marketing Cloud, Salesforce Sales Cloud, Slack, Webdam
Q. What level of support does Adobe Workfront offer?
Adobe Workfront offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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