iCIMS Recruit
About iCIMS Recruit
iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers.
iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition.
iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.
Key benefits of iCIMS Recruit
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Reviews
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- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the best ATS in the market.
Reviewed on 30/08/2022
It has been a great experience using this tool and it helps very well in tracking full cycle...
It has been a great experience using this tool and it helps very well in tracking full cycle recruitment.
Pros
It is a very easy and reliable tool to use for full-cycle recruitment and it helps to track the status of the candidates at every step.
Cons
Sometimes if you open a few tabs this software becomes a little sluggish and there are some backend issues as well.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ATS that has great value
Reviewed on 01/11/2019
We first chose this software because it was more competitive and more user friendly than our...
We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.
Pros
We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.
Cons
The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.
Alternatives Considered
SilkStart MultiChapterReasons for Choosing iCIMS Recruit
Most value for the cost.Switched From
JobviteReasons for Switching to iCIMS Recruit
Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible customer support, over promises and constantly under delivers. A true snake oil...
Reviewed on 15/08/2022
I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless...
I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described.
Save company time and money by choosing Greenhouse or Lever
Pros
The search functionality and report building were great, but require a lot of training in order to use properly.
Cons
Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps.
The ATS interview scheduling tool is unreliable when syncing with the team’s calendars
The feedback form tool rarely operates effectively for our hiring managers to fill out.
The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact.
The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark.
Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised.
Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving.
The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.
- Industry: Medical Practice
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ICIMS makes recruiting exciting!
Reviewed on 16/10/2019
Pros
ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.
Cons
Lots of clicks to get from job search to career portal.
Alternatives Considered
Oracle Taleo CloudReasons for Choosing iCIMS Recruit
Loooking for something with a spectacular candidate experience.Switched From
Oracle PeopleSoftReasons for Switching to iCIMS Recruit
Better option for TA and hiring manager workflow.- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
My Opinion
Reviewed on 12/08/2019
Positive
Positive
Pros
Functionality of Iforms
Notification on status updates
Reporting
Cons
Inability of workflows to work with each other
Limitations regarding employee referrals
User Admin restrictions
Response from iCIMS
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.
iCIMS Recruit FAQs
Below are some frequently asked questions for iCIMS Recruit.Q. What type of pricing plans does iCIMS Recruit offer?
iCIMS Recruit offers the following pricing plans:
- Starting from: £1,700.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.
Q. Who are the typical users of iCIMS Recruit?
iCIMS Recruit has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does iCIMS Recruit support?
iCIMS Recruit supports the following languages:
English
Q. Does iCIMS Recruit support mobile devices?
iCIMS Recruit supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does iCIMS Recruit integrate with?
iCIMS Recruit integrates with the following applications:
1PointMail, ADP Workforce Now, BambooHR, Dayforce HCM, Gmail, Google Analytics 360, Google Calendar, Infor Cloud ERP, Infor CloudSuite HCM, LinkedIn for Business, Meta for Business, Microsoft Outlook, Oracle Fusion Cloud HCM, Oracle Service, Resource Management, Twitter/X, UKG Pro, UKG Ready, actiPLANS
Q. What level of support does iCIMS Recruit offer?
iCIMS Recruit offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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