About Mavenlink

Mavenlink is a software as a service (SaaS) project-delivery system that automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, users can improve business outcomes and successfully manage and scale people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services professionals, for services professionals: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Key benefits of Mavenlink

Resource Management:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

The Project Delivery Cloud
Interactive Gantt Charts
Testimonials
Cloud-based Project Management & Resource Planning
Mobile Interface
Resource Management
Resource Scheduling
Project Management
Project Accounting
Project Costs and Estimates
View 11 more
Mavenlink video
Mavenlink video
Mavenlink screenshot: The Project Delivery Cloud Mavenlink screenshot: Interactive Gantt Charts Mavenlink screenshot: Testimonials Mavenlink screenshot: Cloud-based Project Management & Resource Planning Mavenlink screenshot: Mobile Interface Mavenlink screenshot: Resource Management Mavenlink screenshot: Resource Scheduling Mavenlink screenshot: Project Management Mavenlink screenshot: Project Accounting Mavenlink screenshot: Project Costs and Estimates

Features

Total features of Mavenlink: 108

  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Software Development
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budgeting
  • Bug Tracking
  • Business Intelligence
  • CRM Integration
  • Charting
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Cost Analysis
  • Cost Tracking
  • Critical Path
  • Custom Fields
  • Customisable Reporting
  • Data Import/Export
  • Data Visualisation
  • Deadline Management
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Estimating
  • Expense Tracking
  • File Management
  • File Transfer
  • Financial Analysis
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Performance Reports
  • Permission Management
  • Planning Tools
  • Prioritising
  • Productivity Reporting
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Status Reporting
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Timesheets
  • Trend Analysis
  • Version Control
  • Visual Analytics

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Reviews

Overall rating

4.2 /5
(410)
Value for Money
4/5
Features
4.1/5
Ease of Use
4/5
Customer Support
4.3/5

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Showing 5 reviews of 410
Rachel S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Project Manager's Dream Software

Reviewed on 07/10/2020

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software...

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Mike C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome platform that's only getting better

Reviewed on 31/10/2019

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day...

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good value all around

Reviewed on 26/01/2021

Pros

The tool is quite easy to learn and is very intuitive. It was easy to set up and customer support was great (at least in 2016 - we've been clients for almost 5 years). It integrates with a few other platforms like Salesforce and can be customized using API. In addition, it provides client access and we see constant improvements.

Cons

Two biggest concerns:
1. You can't perform mass actions on tasks/milestones/issues. I.e. if you need to update multiple tasks with the same dates or status or assignee - you can't do it. You'll need to edit each task manually.
2. There are issues with email notifications - there were a few outages last year that resulted in delayed notifications which impacted our work.

Brendan M.
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good system but some frustrating issues

Reviewed on 22/09/2020

Useful overall, but the more time I spend with it the more I realize it is missing some key...

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding solution for our entire workforce

Reviewed on 29/12/2020

The overall experience from the get go was very positive, as we started the onboarding process and...

The overall experience from the get go was very positive, as we started the onboarding process and conducted internal training where I was able to get a lot of great feedback from my coworkers about how they find the ease of use and how they like the online product training catalog that is available.

Pros

I am able to view tasks for current projects, track upcoming projects, add notes and tag team members easily in a very organized way that allows me to save time and resources on a regular basis. My coworkers who I interface with closely have had a similar positive experience and I cannot recommend it enough.

Cons

The ability to customize what is viewable and editable in the main menu ( such as projects, tasks, insights) based on user permissions would make it easier tailor the overall product experience to our teams needs.

Showing 5 reviews of 410 Read all reviews

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Mavenlink offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today! Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Professional Services Automation To receive accurate pricing information, contact Mavenlink directly.

Mavenlink offers the following features:

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Mavenlink has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Mavenlink supports the following languages:

English

We do not have any information about what devices Mavenlink supports

Mavenlink integrates with the following applications:

APIANT, Azuqua, Bitium, Cyfe, Hubstaff, QuickBooks Online, QuickBooks Online Advanced, Time Doctor, VisitorTrack, Zoho Flow

Mavenlink offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials, Phone Support

Related categories

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