About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

US$7.53/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Countries available

    Angola, Australia, Austria, Belgium, Brazil and 27 others

    Supported Languages

    Czech, Danish, English, French, German and 7 others

    Pricing starting from:

    US$7.53/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

    Features

    Total features of Jira: 165

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Approval Workflow
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Bar Chart
    • Budgeting/Forecasting
    • Bug Tracking
    • Bug/Issue Capture
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management
    • Campaign Scheduling
    • Capacity Management
    • Change Management
    • Charting
    • Cloud Computing
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Continuous Delivery
    • Customisable Dashboard
    • Customisable Reports
    • Dashboard
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualisation
    • Debugging
    • Deployment Management
    • Document Management
    • Drag & Drop
    • Due Date Tracking
    • Email Campaign Management
    • Email Tracking
    • Employee Database
    • Employee Management
    • Employee Scheduling
    • File Sharing
    • For Developers
    • For IT Project Management
    • Forecasting
    • Forms Automation
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Graphical User Interface
    • Idea Management
    • Integrated Development Environment
    • Inventory Management
    • Issue Management
    • Issue Scheduling
    • Issue Tracking
    • Iteration Management
    • Kanban Board
    • List Management
    • Log Collection
    • Marketing Automation
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Multiple Projects
    • Online Time Clock
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics
    • Prioritisation
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Data Management
    • Product Lifecycle Management
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Scheduling
    • Project Time Tracking
    • Project Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real-Time Analytics
    • Real-Time Chat
    • Real-Time Notifications
    • Real-Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Review
    • Resource Management
    • Resource Scheduling
    • Risk Management
    • Roadmapping
    • Rules-Based Workflow
    • Search/Filter
    • Single Page View
    • Software Development
    • Source Control
    • Spend Management
    • Sprint Planning
    • Stakeholder Defined Attributes
    • Status Tracking
    • Sub-Task Management
    • Supports Scrum
    • Surveys & Feedback
    • Tagging
    • Task Editing
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management
    • Template Management
    • Third-Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • Transcripts/Chat History
    • Utilisation Reporting
    • Vacation/Leave Tracking
    • Vendor Management
    • Version Control
    • Visual Workflow Management
    • Visualisation
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (14,928)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.1/5
    Customer Support
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14,928
    Parth
    Parth
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best Project Management Tool

    Reviewed on 18/10/2024

    Overall I am very satisfied with all the features that Jira provides, It helps me a lot and helps...

    Overall I am very satisfied with all the features that Jira provides, It helps me a lot and helps me to save time.

    Pros

    Jira is the best project management and issue-tracking tool I have ever worked with. It allows me to customize my project workflow and track progress with the Dashboard feature.

    Cons

    Sometimes the customization It provides decreases the speed of the workflow.

    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    JIRA review

    Reviewed on 17/11/2024

    I really enjoy the product. It does everything we require and more

    I really enjoy the product. It does everything we require and more

    Pros

    Flexibility to customise / tailor to how you want to use it. There are always more features to explore

    Cons

    The GUI is not the most stylist and some tasks are a bit hard to perform

    Sebastian
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Powerful and complex task/cases management tool

    Reviewed on 18/10/2024

    It was very useful in a big company to gather requirements from different areas, but for work...

    It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome.

    Pros

    The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket

    Cons

    The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others

    Reham
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Comprehensive Project Management and Agile Tool Jira is a powerful project management tool...

    Reviewed on 19/09/2024

    Jira is highly effective for managing complex projects and workflows but may require a learning...

    Jira is highly effective for managing complex projects and workflows but may require a learning curve and careful configuration to fully leverage its capabilities.

    Pros

    Customization,Agile Support,Integration,Reporting and Analytics.

    Cons

    I see that the least about jira in :Complexity, performance and high cost

    Alternatives Considered

    ClickUp and Wrike

    Reasons for Switching to Jira

    Choosing Jira over other project management tools might be preferred for several reasons:Advanced Customization,Strong Agile Support,Integration Capabilities,Scalability,Comprehensive Reporting, flexible issues tracking.
    ihsan
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    One of the best Document MGMT tools in the market.

    Reviewed on 29/10/2024

    Very well designed, especially for medium-to-big team. Although for the teams in such sizes, a...

    Very well designed, especially for medium-to-big team. Although for the teams in such sizes, a dedicated admin would be required to streamline the processes and keep things neat and under control.

    Pros

    A robust and constantly-evolving application with lots of side features and integration options.

    Cons

    The configuration can be confusing sometimes.

    Showing 5 reviews of 14,928 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, OpsGenie, Salesforce Sales Cloud, Slack, Trello, ValueOps, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.