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The 4 best-rated visitor management systems for UK users

Published on 26/08/2022 Written by David Jani.

Keeping track of the people in your workspaces is an essential safety and security measure for companies. In today’s digital world, visitor management systems can simplify this task for UK businesses, giving SMEs a clear picture of who is attending a company-managed space whilst giving security clearance to office visitors and invited guests.

UK businesses consider visitor management systems

Companies rely on stable and reliable visitor systems to manage the digital personal data of their guests and personnel. Failing to manage this correctly could potentially harm company culture, especially in hybrid workplaces, and the ability of staff members and stakeholders to use shared workspaces comfortably.

We have highlighted 4 of the best choices of UK visitor management software based on published reviews on GetApp.co.uk to help SMEs find the most suitable options available. To be considered for selection, the tools had to:

  • Meet our definition of visitor management systems: “Visitor management systems allow organisations to streamline the check-in process for visitors.”
  • Include essential features such as contact management and visitor tracking.
  • Obtain over 20 reviews over the past 2 years. 
  • Receive a score of over 4.7 out of 5 stars.
  • Offer their services to British businesses.

Our full methodology can be found at the end of this article.

How do visitor management systems work?

Visitor management software is used by businesses to monitor and track the people attending a company-managed site or location. In many cases, they will be used by firms to check headcount and allow visiting guests to quickly and securely access company facilities.

A visitor management solution such as this can typically also be used for the following tasks:

– Matching visitors against a “watch list” that can notify security teams of their presence.
– Allowing users to check themselves into an office or site smoothly.

– Creating lists of registered attendees at events.
– Managing specific pre-registration formalities for the business.

– Notifying users of essential alerts.

Infographic showing the top 4 visitor management software in the UK

1.

UMA Vision dashboard for visitor management
UMA Vision’s data dashboard for occupancy and visitor management [Source: GetApp]
  • Value for money: 4.8/5
  • Features: 4.9/5
  • Ease of use: 5/5
  • Customer support: 4.9/5

UMA Vision provides functions that can be used to manage booking space within a workplace as well as to monitor in-office occupancy and visitor access. The system uses a blend of hardware and software so staff can reserve rooms, desks and other on-site facilities.

These tools help companies understand the headcount of their managed locations and gain vital insights into how stakeholders use their workspaces. It can also be integrated with other organisational and communication software integrations such as Microsoft Teams, Webex, Office 365, Google Workspaces, and hardware such as Cisco Codecs or Jabra cameras.

To use UMA Vision, it is necessary to have a subscription. However, companies can also take advantage of a free 30-day trial before they commit to a purchase.

Several subscription options are available, which allow users to purchase licenses to use UMA Vision to book desks, meeting rooms, parking spaces or lockers and ‘other’ assets. These are charged monthly per asset. The visitor management system component is included for free for all UMA customers.

2.

Visitor management user interface for Sign In App on laptop, tablet and phone
Sign In App interface for visitor and contractor management [Source: GetApp]
  • Value for money: 4.8/5
  • Features: 4.6/5
  • Ease of use: 4.8/5
  • Customer support: 4.9/5

Sign In App is a cross-functional software tool that handles visitor management as well as tasks such as staff and contractors sign in or desk and meeting rooms booking. The service is fully GDPR compliant so that user data is adequately protected and the correct permissions are obtained when registering a new person at an office or site.

It includes essential features for welcoming guests and improving visitor experience like badge printing, customised branding for companies, and guest registration with custom fields. Sign In App software can also sync with hardware such as printers and team communication software like Slack, Microsoft Teams, or Webhooks to notify staff of their bookings.

Users can try out Sign-In App with a 15-day free trial before committing to a subscription to the service. Afterwards, they can choose from one of two subscription package options.

There is the option firstly of a Site subscription which includes features such as contactless sign-in. There is also a Full Package subscription with all the features of a Site subscription as well as additional hardware support and some extra package customisation options. Both are priced and renewed on an annual basis.

3.

DigiGreet visitor management control panel
DigiGreet UI showing the number of onsite staff, visitors and contractors [Source: GetApp]
  • Value for money: 4.9/5
  • Features: 4.5/5
  • Ease of use: 4.6/5
  • Customer support: 5/5

DigiGreet is a visitor management software for UK schools and businesses that can check headcount in a managed space. It also lets temporary visitors and workers register their attendance and gain access to a site securely.

It does this through functionalities such as arrival and exit messages, sign-in for visitors and full-time and temporary staff or monitoring staff headcounts in the event of evacuations like fire drills. It is also fully GDPR compliant.

DigiGreet does not have a stand-alone mobile app but can be used on any mobile device using a conventional web browser. This is intended to allow registered guests to access their entry credentials without downloading extra software.

The product is priced depending on if the entity using it is a school or a business. In the case of companies, it then calculates the final price based on the number of staff members. There are then 4 different levels of subscription available Lite, Pro, Enterprise and Contractor Management.

The most basic of these packages include essential operations such as sign-in functions for visitors, staff and contractors and analytics. The premium levels include guest badge printing, staff SMS notifications, or meeting room booking.

4.

Screenshot of Kadence’s visitor management data screens
Kadence dashboard showing live office attendance and seat bookings [Source: GetApp]
  • Value for money: 4.6/5
  • Features: 4.2/5
  • Ease of use: 4.9/5
  • Customer support: 4.9/5

Kadence offers a set of tools that are specially designed for companies with a hybrid workforce. This allows staff to book office spaces remotely and supports businesses and SMEs in getting essential data on their office occupancy to learn more about when and how staff use company workspaces.

Some key visitor management features included are contactless sign-in, real-time visitor logs and unlimited guests per location. It also lets users create interactive floor plans and manage company spaces such as desks, spaces and parking.

Businesses can try Kadence for 14 days with a free trial. Afterwards, however, it’s necessary to buy a subscription to use the service.

This offers a choice between a Pro level subscription, which is charged per month per active user, or an Enterprise subscription, which is offered at a negotiated price rate. The premium tier includes all the features of Pro as well as custom integrations and dedicated customer experience managers.

Looking for visitor management systems? Check out our catalogue.

Methodology

To be included on this list of best visitor management systems, products had to meet the following criteria.

  • Fit our definition for visitor management software: visitor management software allows organisations to streamline the check-in process for visitors. Companies can collect accurate data and easily recall and track visitor information to help monitor employee and facility safety. Visitor management software often utilises ID scanning, pre-registration of individuals, email notifications, and customisable printing of visitor badges. Visitor management is great for hospitals, corporate property managers, schools, and government buildings.
  • Have the following key features: contact management and visitor tracking.
  • Receive over 20 published user reviews on GetApp.co.uk between 18/07/20 – 18/07/22.
  • Receive an average overall score of 4.7 out of 5 stars.
  • Be offered by a company based in the United Kingdom.
  • Have prices offered in British Pounds sterling (GBP).

This article may refer to products, programs or services that are not available in your country, or that may be restricted under the laws or regulations of your country. We suggest that you consult the software provider directly for information regarding product availability and compliance with local laws.

About the author

David is a Content Analyst for the UK, providing key insights into tech, software and business trends for SMEs. Cardiff University graduate. He loves traveling, cooking and F1.

David is a Content Analyst for the UK, providing key insights into tech, software and business trends for SMEs. Cardiff University graduate. He loves traveling, cooking and F1.