Time is often tight for company senior managers, making cybersecurity training difficult to prioritise. However, given the amount of data and system access senior staff members have, companies can’t afford to leave them underprepared. Continue Reading
Newer and more sophisticated cyberattacks, such as deepfakes, have been hitting the headlines recently, and fears are growing about their ability to impersonate employees and undermine security. How can businesses protect themselves from the threat of deepfakes? Continue Reading
Getting a takeaway or going out for a meal at the weekend is a must for many Brits. However, technology increasingly influences how orders are made and collected. Restaurant automation technology can make the experience of getting a meal out simpler but is its adoption something that can win businesses customers? Continue Reading
Going to a shop or supermarket is an experience that increasingly relies on technology. From item selection to checkout, automated technologies play a crucial role in the consumer journey. However, does this tech make the experience better and are customers comfortable with using these solutions? Continue Reading
People are often the first line in a company’s cybersecurity defences. We surveyed nearly 1,000 employees to find out how they keep themselves and their organisations safe. Continue Reading
We asked nearly 1,000 UK employees about their cybersecurity priorities for 2024 and how their company is adapting to the changing threat landscape. Continue Reading
Call centres are a favourite solution for sales and customer service-focused businesses, which offer an immediate point of contact to support consumers. However, the type of UK call centre a business may choose to set up can vary considerably. What possible options does this offer decision-makers? Continue Reading
Artificial intelligence (AI) could be driving a change in priorities for both employers and employees. New tools are emerging, and jobs may shift and change with these trends. Considering these developments, how are employees looking to adapt to AI via learning? Continue Reading
Many employees turn to online courses for career development each year to enhance their workplace skills and achieve professional growth. However, is studying an online course what employees want and do they get the desired results? GetApp investigated by surveying over 1,000 employees who use online courses at work. Continue Reading
Phishing attacks are an evolving cyber risk for companies and can easily catch staff unawares. Being prepared for an attack and knowing what to spot is absolutely vital to stopping phishing attempts from succeeding. Can phishing awareness training help small to midsize enterprises (SMEs) stem that tide? Continue Reading
This article was originally published on 28/10/2021. Artificial intelligence (AI) in fraud detection offers a way for small to midsize enterprises (SMEs) to enhance security in their organisations. Discover how companies can protect themselves and their customers from fraudsters using this new automated technology. Continue Reading
UK small to midsize enterprises (SMEs) have encountered many challenges over the last five years. Brexit, COVID-19, and then the cost of living crisis have battered businesses in quick succession. What can smaller companies do to prepare and manage when business crises occur? Continue Reading
Being phished is an ever-present danger of the modern internet landscape. UK businesses may represent a key target for hackers due to the data and funds that they may hold and process. These dangers are often assumed to just be an issue for bigger businesses but increasingly, small to mid-sized enterprises (SMEs)... Continue Reading
This article was originally published on 05/05/2022. Video marketing is on the rise, and 86% of video marketers say that video content has been effective in generating leads. What then should marketers and content professionals in small to midsize enterprises (SMEs) do to react and set up an effective video marketing... Continue Reading
Security is vital for small businesses but the rise of remote work adds an extra layer of complexity to safeguarding company systems and data. Data security for remote work cannot be compromised, so what are the solutions for security in workplaces that manage staff in a hybrid environment? Continue Reading
Planning and creating content is only half the battle for marketers. The distribution of the newly created marketing assets is another essential factor that needs careful planning and actioning. This can get especially tricky when thinking about how to balance multiple content distribution goals for your brand. Continue Reading
This article was originally published on 08/06/2022. Staff in law firms have to stay on top of a mountain of information that accumulates from clients, staff, and legal processes themselves. Luckily, legal case management software provides an answer to keeping track of everything. Continue Reading
Remote and hybrid working models in the UK have become increasingly common for businesses since the COVID-19 pandemic. However, whilst these models may win favour with some workers, the shift to remote work in the UK has significant implications on how a business is organised. Continue Reading
Artificial intelligence (AI) tools in the workplace are a hot-button issue, especially in the human resources (HR) field. Are AI solutions the answer to optimising HR in small to midsize enterprises (SMEs), and are workers ready to shift towards autonomous systems in making staffing decisions? Continue Reading
With high inflation gripping the UK well into 2023, the human resources (HR) departments of small to midsize enterprises (SMEs) may have tough decisions to make to respond to lower revenues and rising costs. GetApp investigated the strategies currently used for employee offboarding to learn more about how SMEs prep... Continue Reading
Operating a small to midsize enterprise (SME) in a physical location, whether in a shared coworking space or a dedicated location, can require facility managers to monitor usage and provide secure entry access to guests. Visitor management for real estate, therefore, is a primary concern of any onsite manager or... Continue Reading
Managing the vast amount of information needed to complete business-to-business (B2B) transactions is a complex and time-consuming task to run manually, with mistakes in the processes proving costly. However, this all can be greatly simplified for firms as they scale up their operations with the use of electronic data... Continue Reading
Data security is a major concern for both companies and online consumers. As more and more services run on data, protecting the information gathered and generating trust is vital. How can small to midsize enterprises (SMEs) build company trust during the more formative stages of their development when that initial... Continue Reading
Digital trust is vital for the online reputation of small to midsize enterprises (SMEs) and can prove decisive in consumers’ purchasing decisions. Ensuring compliance with GDPR rules is essential to safeguard sensitive personal data, but there are also many other factors that affect digital trust in a company. Continue Reading
In part one of our research into flexibility at work, we saw that small and midsize enterprise (SME) employees showed a strong interest in flexible hours, working from home, and a four-day working week. In this second look into our data, we consider how businesses can use tools like enterprise communication software,... Continue Reading