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WikiPro

4.6 (33)
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Customer communication platform for small business owners

About WikiPro

WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks with summaries, descriptions, priority status, and due date, assign them to team members, add comments to streamline coordination, and track workload through reports in real-time.

WikiPro allows organizations to communicate with clients via existing landline numbers, access interactions in a shared inbox, and use texts to start video chats and send appointment reminders. Supervisors can manage reviews across Facebook or Google on a centralized dashboard and receive payments via Stripe, Visa, Mastercard, Apple Pay, American Express, and Google Pay. Accountants can also add a chat widget to corporate websites to capture customers' information including name and phone number and receive notifications about their queries on a centralized platform.

Using WikiPro, businesses can create customizable templates with required documents, name or pin, and other specifications to request electronic signatures from customers. Managers can securely receive files from customers via two-factor authentication and single sign-on (SSO)-enabled links. Other features include user management, search functionality, automated replies, message scheduling, and custom signatures.

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WikiPro

WikiPro changes the way professionals communicate with the clients. Professionals now can have an instant chat with clients, clients can share files with professional and have signature signed remotely. WikiPro has built in workflow for accounting.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

United States

Supported Languages

English

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

WikiPro Software - WikiPro sign documents
WikiPro Software - WikiPro texting
WikiPro Software - WikiPro SMS marketing
View 5 more

Features

Total features of WikiPro: 65

  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Responses
  • Autoresponders
  • Billing & Invoicing
  • Campaign Management
  • Campaign Scheduling
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Customisable Branding
  • Customisable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discussions/Forums
  • Document Storage
  • Electronic Signature
  • File Sharing
  • Mass Texting
  • Message Personalisation
  • Mobile Access
  • Mobile Coupons
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Party Signing
  • Negative Feedback Management
  • Offline Form
  • Online Payments
  • PCI Compliance
  • Payment Fraud Prevention
  • Proactive Chat
  • Ratings/Reviews
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Reminders
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Scheduled Messaging
  • Search/Filter
  • Single Sign On
  • Social Sharing
  • Task Management
  • Team Collaboration
  • Template Management
  • Third-Party Integrations
  • User Management
  • Video Conferencing
  • Widgets
  • Workflow Management

Alternatives

Show more details

Connecteam

4.6
#1 Alternative to WikiPro
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Microsoft Teams

4.5
#2 Alternative to WikiPro
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice &...

Telegram

4.7
#3 Alternative to WikiPro
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular...

Slack

4.7
#4 Alternative to WikiPro
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they...

Overall rating

4.6 /5
(33)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.6/5

91%
recommended this app
Sort by

33 Reviews for UK Users

Joe
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good app

Reviewed on 25/08/2020

Pros

East to communicate with my accountant .

Cons

It is real simple and easy to use. Either the chat or the file transfer

hsueh
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

time saving app!

Reviewed on 26/08/2020

Pros

very prompt and convenient. great app for companies of any size. excellent customer service

Cons

photo & doc upload takes some time and unable to upload multiple at once

Response from WikiPro

Thanks for your feedback. Actually we allow multiple files upload, you just need to click the buttons to upload more files.

Susan
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software

Reviewed on 26/08/2020

Pros

Easy to use, helped with my accounting needs

Cons

Nothing

jiangmin
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ranch Estate Inc

Reviewed on 26/08/2020

Pros

It is very convenient to contact when I have questions

Cons

Should to post more informations on discovery

Cecilia
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 26/08/2020

Pros

Easy, user friendly and get response quickly

Cons

Font is small, wish it can be enlarge as we are the elder group to use the app.

WikiPro FAQs

Below are some frequently asked questions for WikiPro.

WikiPro offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

WikiPro is offered across four pricing plans, outlined below. A free trial is available and a discount is given for annual commitments. Basic: $50 per month and $40 per month billed annually Standard: $100 per month and $80 per month billed annually Pro: $200 per month and $160 per month billed annually Enterprise: Contact WikiPro directly for pricing information.

WikiPro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

WikiPro supports the following languages:

English

WikiPro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WikiPro integrates with the following applications:

Zapier

WikiPro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for WikiPro.

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